Just downloaded an expensive app accidently how do i claim my money back
as you do not need a password for 15 minutes i pressed ok on the new F1 application and it has charged me £8
You can contact iTUnes support
http://www.apple.com/support/itunes/contact/
they may/may not help you.The terms of sale is that all sales are final but exceptions have been made
You may also want to consider going into your settings and changing that 15 minutes to 'immediately' to prevent further accidents
Similar Messages
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Renewed my subscription with the Sun app, was charged £0.69 but app won't load seem that I am not the only one having issue with this app. How can I claim my money back?
It sounds like you may have multiple problems, but none of them are likely to be caused by malware.
First, the internet-related issues may be related to adware or a network compromise. I tend to lean more towards the latter, based on your description of the problem. See:
http://www.adwaremedic.com/kb/baddns.php
http://www.adwaremedic.com/kb/hackedrouter.php
If investigation shows that this is not a network-specific issue, then it's probably adware. See my Adware Removal Guide for help finding and removing it. Note that you mention AdBlock as if it should have prevented this, but it's important to understand that ad blockers do not protect you against adware in any way. Neither would any kind of anti-virus software, which often doesn't detect adware.
As for the other issues, it sounds like you've got some serious corruption. I would be inclined to say it sounds like a failing drive, except it sounds like you just got it replaced. How did you get all your files back after the new drive was installed?
(Fair disclosure: I may receive compensation from links to my sites, TheSafeMac.com and AdwareMedic.com, in the form of buttons allowing for donations. Donations are not required to use my site or software.) -
Someone has been using my account to download apps how do i claim the money back?
someone has been using my account to download apps how do i claim the money back?
The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
If that is true, then you need to promptly secure your account by resetting the Apple ID's password;
Manage your Apple ID -
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
Apple considers all sales as final, but has been known to offer a one time refund.
iTunes Support -
http://www.apple.com/support/itunes/ -
HT3702 I was billed twice for the same products how can I claim my money back?
Hi I bought TV shows from the ITunes store and was billed twice how can I claim my money back?
You can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I have an ipad1. I went to download 2 iBooks. They failed to download. I cannot an download the latestv version of the iBooks app. How do I cancel the purchase get the book or get the latestest versionoff the app without an upgrade.?
Try downloading the current version of the iBooks app on your computer's iTunes so that the app is in your account's purchase history. Then on your iPad go to the Purchased tab in the App Store app and you should be able to download an older compatible version of the app.
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If I can't buy apps with ituned card in Canada - how do I get my money back
I don't want the cards if I can't use them to buy apps, so how do I get my money back? They sell the cards with the presumption that you can use them to buy anything thru itunes but after they are redeemed and you try to use them, they don't work! I want a refund!
your out of luck
use them to buy Music, Movies, TV, or audio books
it is well covered on the net and in the TOU for iTunes Canada and in Apple online store (iTunes section). -
I downloaded a book from iBooks and it only had 46 pages and had loads of spelling errors. How can I claim my money back? Before the download, it did not show how many pages the book contained like it normally does.
use the Report a Problem link on your receipt or in the purchases area of you iTunes account.
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HT204370 Didn't download - It's not right you can't get your money back
i purchased a film and it wouldn't download properly (£4.50 on "50/50") - i tried 100 times and it just wouldn't load (it loaded the first 5 mins but then got stuck). its not my internet as i have super fast virgin, its not my apple TV as i've download lots of films before. how do i get my money back?
Hi...
You posted in the Mac App Store community for the Mac OS X but I see an iPhone 4 in your profille. Is the app for your iPhone and what is the name of the tutorial ?? -
I dont use the credit card i have in my account any more and I dont want to put in a new one, how can i delete that information and just download the free apps?
Changing Account Information
http://support.apple.com/kb/HT1918 -
Just downloaded 2014 CC Apps, how do I delete Apps they replaced?
Just downloaded 2014 CC Apps, how do I delete Apps they replaced?
http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
First read below
http://blogs.adobe.com/jkost/2014/06/installing-the-2014-release-of-creative-cloud.html
This messages says (at least some) CC 2014 programs use NEW plugins https://forums.adobe.com/thread/1499663
-so do not uninstall the older CC programs if you use plugins in your programs until you are sure you have plugins that work in CC2014
If you are sure you don't need the old CC programs
-http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
-read reply #3 about the ORDER of uninstalling & installing https://forums.adobe.com/thread/1242671 -
I bought a new app ($0.99), bought $19.00 worth of on app purchases and the app crashed, now it says that I have to start a new game since i had just started it and didn't get a chance to save it, so my question is, how do i get my money back?
I'm keeping the app, i just need the $19.00 back.
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hello i just came back from the apple store and they had to restore my phone and i just downloaded all my apps and music back but my photos that are on icloud i only got 80 out of 768 back. what do i do to get all of them back?
If you tried to restore to your iCloud backup and your photos didn't fully restore, first go to Settings>iCloud>Storage & Backup and make sure it isn't still in the process of restoring.
If the restore is complete and all your photos weren't restored, all you can do is try restoring the backup again. You might try the solution posted by ezjules in this discussion: https://discussions.apple.com/message/19518589#19518589. This involves opening the photos app after the phone restarts and you provide the passwords for your Apple IDs, then leaving it open for the remainder of the restore process. -
I downloaded iSpeakit from the app store. It does not work. How do I get my money back?
I downloaded iSpeakit from the app store. It does not work. How do I get my money back?
First, contact the developer for support and suggestions. If they cannot or will not help, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards. -
I have downloaded free apps from the apple App Store but each time they charge me 8 dollars for a free app. A free app shoud be free to download . How do I get my money back?
iOS is the operating system for iOS devices like the iPhone and iPad. Your Mac runs on OS X. You have installed OS X 10.10.2 Yosemite.
I have the most recent version of the Kindle app for Mac from the Mac App Store (MAS) v. 1.10.6 and it works fine. Look again in the MAS for the Kindle app, does it say Get or Open on the button?
Are you confusing Kindle for Mac with Kindle for iOS. The iOS version won't run on your Mac. -
I purchased an app and it was the wrong app. Not only that but it didn't download. How do I get my money back?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
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