Just downloaded creative cloud.  When I go to desktop app and click on the apps  link the loading icon just spins

Just downloaded Creative cloud.  Trying to download apps but the loading icon keeps spinning and down not load app choices. When I go to the creative cloud website and click on an a[pp it says it is downloading but it is not.

Hi Smittythomson,
Please refer to the help document and threads below where this issue stands resolved:
1. App doesn’t open | Progress wheel spins continually
2. Re: Adobe Creative Cloud / Desktop App / Home Screen: Constant Spinning Wheel
3. Re: Cant see my apps in creative cloud, just a spining wheel (Refer to my 1st post)
Regards,
Sheena

Similar Messages

  • I just downloaded creative cloud and when I try to log in it says that I have been logged out, why is it doing that?

    I just downloaded creative cloud and when I try to log in it says that I have been logged out, why is it doing that?

    Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
    -and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
    -and 'looping' https://forums.adobe.com/thread/1504792
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • I just downloaded Creative Cloud and was ready to sign in with my adobe account?! Was already signed in and I cannot sign in.

    I downloaded Creative Cloud and was ready to sign in with my adobe account. However, it appeared to show an account already logged in and I don't know how to sign out since it insists on me verifying that email. When, it is not my email.

    Change Account https://forums.adobe.com/thread/1465499 may help
    -wrong email https://forums.adobe.com/thread/1446019

  • Just downloaded Creative Cloud yesterday but this morning it will not open how do I get it to open?

    I need help in opening Creative Cloud, it just doesn't respond when I try it.

    Try deleting the entries from the Movies part of your library (i.e. where you are trying to play them) and see if you get the cloud symbol next to them for re-downloading in the Purchased link
    As your screenshot shows your account id I've asked the hosts to remove it

  • I just download creative cloud but i cant see apps or anything

    i have this creative cloud App in my desktop but everytime i open it i cnt download any App and i want to try the trial versión of adobe flash, what can i do?

    Hi,
    In case if you are getting any of the below mentioned errors, please refer to the corresponding link:
    Blank Creative Cloud: New Creative Cloud App unusable: it's blank! (WIN)  or   Re: Creative Cloud app opening blank (MAC)
    Spinning wheel on Creative Cloud: App doesn't open | Progress wheel spins continually
    In case of any other error, please specify.
    Regards,
    Sheena

  • I just download Creative cloud and i cant find after effects on apps :(

    i download the trial version

    Usually when applications are not listed it is because the system does not meet the installation tech specs.  AFter Effects requires a 64-bit system.  Here is a link to all of the After Effects tech specs - see if anything comes up short for your system...
    http://www.adobe.com/products/aftereffects/tech-specs.html

  • When I open a new tab and click on a new link it open an entire new browser page. This started today with an update i just received.

    When I open a new tab I get routed to a new browser window. I currently have about 10 browser windows across my lower screen and cannot change the tab setting to do anything different.

    I think once I did not even see the page in my history

  • JUST GETTING THE LOADING ICON AFTER DOWNLOADING CREATIVE CLOUD SOFTWARE!!!! Please Help!

    I just purchased the lightroom 5 and PS suite and went to download them...i was prompted to install the creative cloud first...once i did that, i tried going to the creative cloud App and the menu opened but all i get is the "loading" icon and nothing comes up, even after waiting 100 minutes. I have already chatted on the support forum with "support techs"...they have just told me to un-install and re-install and one even had me run a "cleaner program" but none of it is fixing the problem! i just want to use lightroom 5! And now when i go to trash the install versions and delete my trash bin, it won't let me because it sayds the cleaner cannot be deleted!!!!! what do i do??????????

    Hi Rachel, sorry you're having trouble.  If it's easier or faster for you, you can just use the Adobe CC direct links to download and install whichever Creative Cloud tools you want, including Photoshop CC and Lightroom 5.
    Those links do not use the Creative Cloud Desktop manager app, if you're having difficulties with that.

  • Error message when downloading Creative Cloud

    My computer keeps telling me I need to download Creative Cloud, when I do, I get this error message.
    "creative cloud is needed to resolve this problem, however it is missing or damaged, please download and try again'
    So I re-install and re-download over and over and it keeps giving me the same error message. Help!

    Sashareiko I would recommend utilizing the steps listed in Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html to reinstall the Creative Cloud Desktop application.

  • When downloading Creative Cloud, it stalls for long time and never completes the download.  How can I resolve this issue?

    When downloading Creative Cloud, it stalls for a long time and never completely download.  How can I resolve this issue?

    CueTheArts for information on how to resolve download errors please see Error downloading and installing Creative Cloud application.  You are welcome to update this discussion if you have any questions regarding the steps listed within the document.

  • I just installed Creative Cloud and I have had a blue rotating circle for the last 40 minutes in the screen. Have tried force quit and restarting and problem persists.

    I just downloaded Creative Cloud for Photographers and nothing seems to be starting. I cannot download photoshop or lightroom because there is a blue circle in the creative cloud window

    I have similar problems. I install cc-app, start it and get an empty cc screen with a blue timer in the middle of the screen that gives me the impression it tries to connect to something.
    I have been browsing this forum for days and have tried 'everything' I could find:
    - turned off firewall
    - connected directly to the internet without a router
    - opened ports
    - uninstalled cc multiple times
    - uninstalled all Adobe software (used to run CS6)
    - used cc-cleaner
    - manually deleted all adobe related directories
    - removed the OOBE directory multiple times
    - gave cc administrator permissions
    I'm using windows 7.
    Another thing I noticed: when cc is running in the background and I play a computer game, cc takes me back to windows. This only stops when I turn off cc.

  • I downloaded creative cloud through my school and it gave me a 30 membership

    I just downloaded Creative Cloud through my school (Maryland Institute College of Art) but it is saying that I have a 30 day membership that ends today. I can't find my serial number anywhere. Please help!!!

    Sign in, activation, or connection errors | CS5.5 and later
    Mylenium

  • I use more than one desktop to edit.  Can I access photoshop and lightroom from any of them, or only from the desktop onto which I have download Creative Cloud?

    I use more than one desktop to edit.  Can I access Creative Cloud Photoshop and Lightroom from any of them to edit, or only from the desktop onto which I have download Creative Cloud?

    Divindino you can activate Photoshop and Lightroom on up to two computers.  You can find more details at Activation & deactivation help - http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html.

  • How do I download creative cloud on my Samsung galaxy?

    How can I download creative cloud on my Samsung galaxy?

    Gbutler24 you can find a list of the required system requirements for the Creative Cloud at http://www.adobe.com/products/creativecloud/tech-specs.html.  Currently the desktop applications included with your membership require Windows 7 or later or Mac OS 10.7 or later.  Android is not a supported operating system.

  • I am trying to install a trail for InDesign CC to finish a project soon. I downloaded Creative Cloud, the app is in my folder, but it won't open and when I try to download InDesign an error pops up saying Adobe is trying to install malware.

    I just installed Creative Cloud in order to download a trial for InDesign. I have the app icon for CC, but it won't open. When it was in my toolbar (on a mac) it just sat there loading for about 15 minutes. I tried restarting it but it won't open at all now. I also tried downloading an InDesign trail and it won't open at all. When I click for it to download an error message pops up saying Adobe is trying to instal malware and asks me if I want to continue. When I say yes, it doesn't do anything. I have a brochure that needs to go to the client by 4pm today! EEK!

    Sydneybling it does sound like your security software is interfering with the process of installing and utilizing your Adobe Creative applications.  I would recommend that you try temporarily disabling your security software and utilizing the directions listed at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html to install InDesign CC.

Maybe you are looking for

  • Restriction on search criteria for BP

    Hey Everyone, I am new to CRM and trying to find some things. When I search for BP's in eth system, sometimes, the search is restricted to 100 hits. Can anyone tell me how to change this criteria? Thanks, Swapna

  • Disk Utility won't launch

    This might be a coincidence but I set up a new 2Tb Time Capsule today and assumed all was working as planned.  I setup Time Machine to refer to the Time Capsule drive and the backups have been performed in keeping with the schedule etc. My issue is t

  • Convert addresses in numbers to labels in pages

    How do I convert addresses listed in Numbers columns into a Pages label template?

  • Report Help -- use of Data link

    Hi I need help in creating a report(d2k) using datalink .. My report version is :10g DB is oracle 10G I have parent table dept : table dept dname loc 10 acc Bombay 20 Res Hyderabad 30 Sales Delhi Emp table empno ename sal deptno 1 a 300 10 2 c 100 30

  • Is there a way to retrieve a CosObj based on a reference to it?

    My app performs massive removal of interactive fields (Widgets). I first locate them/it in the "AcroForm" tree and after removing it, I have to locate it again under the "Pages" tree for a subsequent full removal. Is there a way to save the actual Co