Just downloaded latest update and saw updates for fingerprint scanners. Do I have a fingerprint scanner or where do I get one?

If you have an I phone 5s you have a scanner. It does not exist on any other device at this point, and cannot be added.

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Just downloaded latest updates to Camera Raw for use with my new Sony RX100 M3 but still can't get the RAW files to open. Any suggestions?

Just downloaded latest updates to Camera Raw for use with my new Sony RX100 M3 but still can't get the RAW files to open. Any suggestions?

Never mind, I finally got it working, thanks!

I just downloaded the updates for my iPad 2 and cannot open aps or install new aps.

I just downloaded the updates for my iPad 2. Now I cannot open my aps. I have tried rebooting and installing a new ap. Still doesn't work. Also cannot choose the "install" under getting a new ap. It's totally frozen. Any ideas?

You tried rebooting this way?
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

Cannot seem to download latest update for my Iphone. The server times out about 333 mb of 686 mb. Its done this 6 times now. Anybody know why?

Is anyone having problems downloading the latest update for Iphone 3Gs. I have only been able to download about 333mb of the 686 mb file. I get an error .3259 server timed out. Have checked with my internet provider and they say there is no disruption on their end. My modem has not disconnected in the past thirteen weeks. Apple says its not at the store end either. Any help would be appreciated.

Becasue this is very common and is the most common resolution for your issue.
This is asked and answered many times every day.

Just downloaded newest update for PS- Can't find actions/presets

Just downloaded newest update for PS. Now, I cannot find my actions/presets. It asked to migrate them when downloading and I said yes. BUT, I cannot find them anywhere? I can't even find where to load them again. Help please! PS. I looked at the preset manager, etc. and can't find them. I also tried to redownload, and a message said they were already in place…where I do not know. Thanks

Hi a/p lost,
See Jeff Tranberry's blog post on this topic: Photoshop CC to 2014: Where’s my stuff? (Settings, workspaces, presets, panels, plug-ins)
Some is migrated, some will need to be reinstalled.
Regards,
Pete

Having a constant error when downloading latest update for Illustrator CC, error message: Adobe Illustrator CC Latest Updates (December 2014) Installation failed. Error Code: U44M1P7

Having a constant error when downloading latest update for Illustrator CC, error message:
Adobe Illustrator CC Latest Updates (December 2014) Installation failed. Error Code: U44M1P7

U44.. update error http://forums.adobe.com/thread/1289956 may help
-more U44.. discussion http://forums.adobe.com/thread/1275963
-http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html
-http://helpx.adobe.com/creative-suite/kb/error-u44m1i210-installing-updates-ccm.html

HT201318 i've paid for my icloud storage but now need a vat receipt, where can i get one?

i've paid for my icloud storage but now need a vat receipt, where can i get one?

Usually Apple sends an invoice to your mail 1-2 days after your purchase.
You may even search the invoice yourself, but I'm not sure if you will find it before 1-2 days.
More info here https://discussions.apple.com/message/12360444#12360444

I have the latest update for Logic Pro, but also have in Applications a previous version of LP 9,02. Can I trash it?

I have the latest update for Logic Pro 9.1.8, but also have in Applications a previous version of LP 9.0.2. Can I trash it? It has the circle with diagonal over the icon.

Yes, you can trash it - presumably the symbol that you can see is showing you that it won't run on your machine, anyway. I usually keep the previous version when I do an update in case of any problem (at least you can test if its the latest version that's responsible) but that doesn't apply here.

I just downloaded software update for iMac Intel Core i5 10.6.8 and Office applications are frozen

I just loaded a software update and word will not save, entourage will not add documents, and is anybody else experiencing this. Download was about 45 mins ago on 2/1/12 Californai time (8:10pm).

Hi there,
Thank you for your response – I am running 10.6.8 (apologies for any confusion).
I have just returned from a meeting so was pleasantly surprised to see so many responses. And I normally *do* know better and in my old job I would have never updated whilst on a deadline. Somehow working from home (only my second week) has made me forget all the rules!
Any suggestions welcome. Meanwhile will try what others have come up with.
Cheers

I just downloaded the update for Firefox 4 and all the fonts are wierd - unreadable.

The fonts are strange and there are weird symbols making it hard to read.

Do you have an orange Firefox button in the upper left, or do you have the customary menu bar (File, Edit, View, etc.)?
Either way, you can check your current Firefox version using Help > About Firefox.
To switch from having a menu bar to having the orange button, right-click in a blank area after Help and uncheck Menu Bar. Then, to display the menu bar temporarily, you can tap the Alt key or press the F10 key.
Regarding the start page, there must be something just a little bit custom about the address. Otherwise, you would have been changed to '''about:home''' which is the new start page.

I have just received an update for code box but i have never bought it, and when i press update someone else's email is already in the sign in

i have just updated my apps for my macbook pro withe the app store, and found a update for codebox which i have never bought, what is more strange is when i pressed update and the sign in box opened `[email protected]` was already entred in to the sign in. what and more so WHO is this, am i being hacked.
Please can anybody our there help.

I have this same issue. Nobody else has been on this computer. I tried the following link and am waiting for spotlight to re-index everything.
http://www.ngpixel.com/2011/06/25/mac-app-store-you-have-updates-available-for-t he-other-accounts-bug/
Whats interesting is why [email protected]'s username? I am speculating it is some sort of virus, possibly from some other app I may have downloaded directly from some developers website ...
Anyone else experince this and have a better understanding of whats going on?

I have a mac OS x 10.4 any of my updates ( frost wire) say I need at least 10.5 can I just download an update for this?

Can i download an update. My mac osx 10.4 is suppose to be at least a 10.5 to download java to allow me to play and download music> Can I simply download this, my software update always says I am up to date, but nothing new runs.

Going from 10.4 to 10.5 is not an update; it is a newer operating system upgrade which you need to pay for; however, 10.5 is already "outdated" because the latest OS - 10.6 - has been out for quite a while.
You didn't provide any details - model/year of your Mac - so can only guess at this point. If your Mac meets the system requirements for 10.6, you could buy that for $29 or less retail, or you could try to find 10.5 on ebay (beware of machine specific disks, they won't work - only look for retail disk).
Check the system requirements for 10.6 here:
http://www.apple.com/macosx/specs.html

Hello all.   Hope someone can help me. I recently downloaded some updates for my imac. Since doing this the computer starts up but I get no logon box. The home screen opens but I can't open any programs or files. I've tried rebooting, no joy. Help!!

Hello all..   I hope someone here can help. I recently downloaded some updates to my imac. Since then the computer starts but I get the home screen opening without the logon box.    I can't open any programs or files and if I click on the Safari tab it disappears from the dock. I've tried rebooting with no joy.
I contacted technical help at Apple and was told to hold down the ctrl and alt keys with two other keys, I think the S or P keys when powering up. This worked
and the computer seemed fine but now the problem has reappeared. Is there a way to removed downloaded updates from the computer or revert it to an earlier state?   Sorry for the long question. Hopefully one of you clever people can help.   Simon

Clntxwhtby wrote:
Hay thank you for your time . I do that every time I know I am online. It says that I am up to date . I have found that I have 10.4.11 version, and that my boot version is 10.6.2, and that my kernel version is 8.11.1.
I have a hard drive icon on my desktop that says 10.6.2....
I use to have iphoto, it doesnt open anymore, it says there is 1.2gigs on that disk.There are many things on here that are the same way. Where do I start?
It's always good to go with one thing at a time and stay focused on that. Let's start with the OS you're running. Click on the Apple menu > About This Mac. What does it say under Mac OS X version ?

Just downloaded last update for my iPhone5 and drained the battery to zero overnight. I will never update again.

What the heck goes on with updates? Fixes bugs? hah. Drained the battety overnight to less than a red line. I had turned everything 'off' last time after 'updating' to the point where the **** thing is useless,

I just did it again (another hard reset) and presto, I got about an additional 5-7% in charge. I guess if I keep rebooting my iPad Air every 20 minutes or so, I'll never run out charge!

I just downloaded the update for CS6 Extended and Bridge will not open. How to fix?

I still have CS5 Extended on my Mac for the time being, and Bridge won't open with either program. Not sure what to do to fix. Anyone have a similar issue and a fix? Thanks.

http://www.adobe.com/support/downloads/detail.jsp?ftpID=5449

Just downloaded latest update and saw updates for fingerprint scanners. Do I have a fingerprint scanner or where do I get one?

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