Just downloaded the newest version of itunes as of 1/31/14 and suddenly after years of my nano 5th gen working fine is rejected by itunes. On top of that it ejects it and will not let it charge. The nano works fine besides and charges via x-box or plug in
just downloaded the newest version of itunes as of 1/31/14 and suddenly after years of my nano 5th gen working fine is rejected by itunes. On top of that it ejects it and will not let it charge. The nano works fine besides and charges via x-box or plug in
I was working through the troubleshooter - looks like there is no driver for the nano.
Similar Messages
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Whenever I click on iTunes store, it just takes me to this huge add to download the new version of iTunes. I have tried clicking the download box and downloading it, but it still will not let me past the add so I can buy music. What gives
this is a follow up from the profane post earlier....
i have done this twice in two other posts..
here is my problem.. i started off trying to update itunes, it failed twice and said i needed to install manually via tools.
the only place to get to tools is the pop up box that appears when you click check for updates.. if there is an available update then the pop up shows up with the quick time and itunes files to download. so i finally figured that out. i clicked on tools and manual update, four files were saved to a file. Apple mobile device support, another one similar, itunes, and another one i cant remember. I only downloaded the itunes file seeing as though thats all i needed to accomplish in the first place.
so then i restarted my computer bc you need to reboot and then reopen itunes for update to take effect. once i have itunes back open i plugged in my new 5s which i am trying to sync to my computer to get all my stuff back bc i lost my previous phone over the weekend.. once i plugged the phone in an error stating i needed to unistall the apple mobile device support and itunes and then reinstall. well i dont know where those files were originally stored on my computer AND since my itunes was updated, just not the other 3 associated files, when i click check for updates it says its up to date and then pop up containing the quick time and itunes does not pop up thus i cant get back to the tools tab to manually save the 4 files again.
so i was just going to uninstall itunes all together and then i thought well what happens if it erases all my photos apps songs etc... which would defeat the whole purpose in the first place of me trying to sync my new phone to get all my stuff back.
so i literally have no idea what to do at this point.. if you have read this you are probably just as confused as me... -
Installed iTunes on a 1TB drive designated H:. Bought a 3TB drive designated G:. Downloaded iTunes update. On "Run" command, it will not let me change the destination drive, so it registers an error, and will not update. App freezes, windows says to upgrade it.
I went to Edit>Preferences>Advanced, G: is showing as the destination drive.
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Tried downloading Mavericks this morning and it froze. I deleted where it started the download and I tried to restart it but now it will not let me start the download. just wants to go to install but there is nothing there to install.
Hello Curtis,
Thank you for the details of the issue you are experiencing when trying to downlaod Mavericks. I recommend emptying your trash and restarting your computer. Once you have done that, navigat the the Purchased tab of the Mac App Store and try downloading Mavericks again:
Mac App Store: Finding your purchased apps
http://support.apple.com/kb/HT4483
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Xp pc will not let me open the itunes store it faults and closes the store or tutorials
Dell XP will not let me reach the store or act on any tutorials. It faults and closes the shortcut to Itunes. I have the most current Qtime and just downloaded the store program.. According to the apple test for the store everything is up and running but it will not connect.
Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)
Dell Computer Corporation Dimension 8300
iTunes 10.7.0.21
QuickTime 7.6
FairPlay 2.2.19
Apple Application Support 2.2.2
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.0.59
Apple Mobile Device Driver not found.
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0012A81406E14F10
Current user is an administrator.
The current local date and time is 2012-09-22 10:32:41.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA GeForce 6200
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.7.0.21 is currently running.
iTunesHelper 10.7.0.21 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {D8D4748F-C04C-4432-8FCC-D1A6BE80F0B3}
Description: Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
IP Address: 192.168.1.2
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sat Sep 22 09:54:35 2012
Lease Expires: Sun Sep 23 09:54:35 2012
DNS Servers: 192.168.1.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
iTunes has never successfully accessed the iTunes Store.Add me to the list. I just bought mine & can't log onto the Apple Store to rent/purchase. I can on my MBP.
I've had the same thing happen when I tried to enter my YouTube username & password. It wouldn't accept it. I thought it was a fluke w/YouTube. Apparently not so.
So, I can't buy or rent movies/TV shows. Exactly why do I want this gadget?
How about an update on the Apple site that just recognizes these problems & promise a fix?
Message was edited by: Randy Green -
when i try to download an app and i have entered my password i am asked to add three security questions. I can add two questions and an alternative e-mail address, however it will not let me select the third security question.
Thanks Liam. After the second ap download it asked me three security questions on iTunes and on my MAC it allowed me to set up these with no error on the third question. iPAD 3 now downloads apps fine.
Apple really need to sort out this issue or provide guidance on this. Two days of the unit not really being fit for purpose - what use is an IPAD without the ability to download aps.
Also NO Response from Apple via online tech support and it's now been nearly 24 hours - I was told by telephone support I would get a response within 24 hours or less, as also stated in the email response too!??
It would be good to get a formal response from Apple on this rather than radio silence. -
Windows 7 will not let me update the driver for my iphone 4s so I can see it in iTunes. Any suggestions?
You turned off all firewall and antivirus ? You could try downloading the update via a browser - what device are your trying to download the update for ? If it's an iPhone 4 :
GSM / sim card model
CDMA model
Then in iTunes press and hold the shift key on Windows when clicking the Check For Updates button which should let you navigate to the downloaded file -
i have just downloaded a new version of Iphone software on my iphone 3 . but i'm facing problem in configuring it . also tried to configure it with itunes but it always says that there's no sim card in your phone and previously i was using same sim without any problem . need solution . kindly help .
Hello ashharuddin,
Thank you for using Apple Support Communities.
For more information, take a look at:
iPhone: Troubleshooting No SIM
http://support.apple.com/kb/ts4148
Toggle Airplane mode On and Off.
Try turning iPhone off and then on again.
Check for a carrier settings update. Tap Settings > General > About. If an update is available, a prompt will appear.
Remove the SIM Card and verify that it is a valid, carrier-manufactured SIM. Also verify that it is not damaged, worn, or modified. Then reinsert it.
Restore the iPhone.
Have a nice day,
Mario -
The ios7 download will not let me past the security section in the setup. how do i get past it?
the ios7 download will not let me past the security section in the setup . how can i get past it?
Hey 6bigdog6,
Thanks for the question. It sounds like the album has been synced to your iPhone from iTunes. To delete synced photos, you’ll want to uncheck the album in iTunes:
iTunes: Syncing photos
http://support.apple.com/kb/ht4236
To delete synced photos and videos from your device
1. In iTunes, click the Device button in the upper right corner. (If viewing the iTunes Store, click the Library button in the upper-right corner first.)
2. Click the Photos tab in the resulting window.
3. Choose "Selected albums" and deselect the albums or collections you want to delete.
Note: To delete all synced photos, deselect "Sync Photos from" and, when asked, click "Remove photos."
4. Click Apply.
Thanks,
Matt M. -
Have $25 I-Tunes card credit. Will not let me use the credits, tries to charge my credit card?
Have $25 I-Tunes card credit. Will not let ome use the credits, keeps trying to charge it to my credit card on file. How do you fix this on the new update?
For some reason this worked for me. I went into my account and changed my first name, maybe it causes itunes to reset. What ever it does my itunes works now.
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My daughter forgot her passcode for her 3GS, and iTunes will not let me change the passcode or even update. Please help!!!
If You Are Locked Out Or Have Forgotten Your Passcode or Just Need to Restore Your Device
1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. iOS- Understanding passcodes
If you have forgotten your Restrictions code, then follow the instructions
below but DO NOT restore any previous backup. If you do then you will
simply be restoring the old Restrictions code you have forgotten. This
same warning applies if you need to restore a clean system.
A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
1. Verify that you are using the latest version of iTunes before attempting to update.
2. Connect your device to your computer.
3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
4. Select the Summary tab.
5. Select the Restore option.
6. When prompted to back up your settings before restoring, select the Back Up
option (see in the image below). If you have just backed up the device, it is not
necessary to create another.
7. Select the Restore option when iTunes prompts you (as long as you've backed up,
you should not have to worry about restoring your iOS device).
8. When the restore process has completed, the device restarts and displays the Apple
logo while starting up:
After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
iOS, keep your device connected until the "Connect to iTunes" screen goes away or
you see "iPhone is activated."
9. The final step is to restore your device from a previous backup. If you do not have a
backup to restore, then restore as New.
If you are restoring to fix a forgotten Restrictions Code or as a New device, then skip Step 9 and restore as New. -
URGENT
Hi, my ipod will not let me sign in to my apple id and my game center. i am fully connected to the internet but wont let me go on ifunny, instagram, etc. it will not let me sign into my imessage, itunes and my app store. i am very frustrated. PLEASE respond quickly.
AARONRelax. The world is not ending.
Go here and "Manage your Apple ID." -
My computer will not let me click the box in iTunes where it says "sync only checked music and videos." So i cant unsync songs that i don't want on my iPod but still want in my iTunes. HELP?!
These are your options:
1. Restore the iPhoto library from the most recent backup that predates the issue.
Advantages: Always works, if library damage is causing the problem and the backup is intact.
Disadvantages: Impossible if you don't have a backup. All changes made since the backup are lost.
2. Repair or rebuild the library. Be sure to back it up first.
Advantages: May solve the problem with no loss of data.
Disadvantages: May fail. May take a long time if the library is large.
3. Scavenge the library with a third-party application called "iPhoto Library Manager," which you can find in a web search. From the application's menu bar (not the iPhoto menu bar), select Library ▹ Rebuild.
Advantages: All images should be preserved.
Disadvantages: All books, calendars, and slideshows will be lost. -
I preordered One Direction's new album Midnight Memories, but did not purchase it. It is not in my downloads or purchases even though it says it's purchased. I can't even buy it because it says purchased and will not let me click the button. Please help!
Try:
HT2519 Pre-ordered album, it says...: Apple Support Communities -
I did not do my research before changing my Apple ID from an outdated email address to a current one. I just changed and verified and though I was all set. WRONG! Now I cannot sign in to iCloud because it will not let me enter the new Apple ID. I read the 10/30/13 randers4 post to just change your Apple ID back then sign in and change it to the new email address again and then you can sign in, but I cannot change back to the prior email address Apple ID because that is no longer an active email account (or at least not mine). Any thoughts on how to get signed into iCloud when it does not allow me to type in the new Apple ID and the old Apple ID no longer exists.
I see that many people have asked, but no one has come up with a solution that I found.
Thanks for any help!This did not work for me. My old email account for iCloud still pops up on my screen every time I open my macbook. I've deleted it, reset it, every thing I can think of and it still shows up. I think six months of this is more than enough time to wait.
RDG
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