Just downloaded the trial for the Creative Cloud and the desktop icon won't open
I wanted to try out photoshop before I bought it, so downloaded the trial of the creative cloud and whilst was downloading photoshop, it crashed my laptop, forcing me to restart it and now when I try to open the creative cloud icon on my desktop it doesn't open at all. Can anyone suggest anything please?
uninstall it using the uninstaller, clean per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
and then try reinstalling.
Similar Messages
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I just bought 3 memberships for adobe creative cloud with the same ID, how can I install each membership in 3 different computers.
Welcome to Adobe Forum,
You have CC for individual purchased which can be activated on two machines by the same Adobe ID.
How ever if you want to use it on more than two machine, you can cancel this order & buy the creative cloud for Team, in which you can buy the number of seats & assign them to as many user you would like to.
Each user can activate it two times with 100GB of space as compared to 20 GB space for CC for individual.
Regards,
Rajshree -
I recently downloaded a trial version of photoshop but I can't find a simple enough way to start it. I'm signed in but when I press the "get started" button it brings up the purchase options. I just want to run the trial for now. Any ideas?
Jacobm51486856 please see Sign in, activation, or connection errors | CS5.5 and later for information on how to resolve the connection error preventing your membership from being authorized.
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I have tried a few times now to install the trail version of Creative Cloud to get the new PS2014 - but it's blank as below. I'm on Windows 7 and this is the first time it's happened (have used this software on this PC before to install other trials)
Hi Fayet16,
Please quit the Creative Cloud desktop application by clicking the settings options and select Quit. Then please follow the following steps:
Go to C:\Users\[UserName]\AppData\Local\Adobe and rename the folders "AAMUpdater" and "OOBE",
Then go to C:\Program Files (x86)\Common Files\Adobe and rename "OOBE" folder.
Make sure that the files and not hidden as AppData is hidden by default. Then relaunch Creative Cloud desktop application. Let me know for further help.
Thanks,
Ratandeep Arora -
I am using the trial version of creative cloud and features have disappeared
when using trial version for 5 days.
I was using find/replace feature, then changing all text
after 5 days - it only finds 1 item/text vs many and only allows me to change 1 item per time vs ALL.
Is this due to trial version ?
Can i get this changed ?
If i sign up to month to month service, will i be able to find/replace/change all items
thanks
DavidCould be the scope of the search, or possibly corrupt prefs (if it happens in all files) or a corrupt document (if it happens only in a single file). See Replace Your Preferences and Remove minor corruption by exporting
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I just loaded a trial version of PS 10 and the Adobe download assistant loaded but now I don't see t
I just downloaded a trial version of PS 10 and the Down load assistant did down load. But now what do I do next? I can see the Welcome screen but it only wants to sell me a cs version. There does not appear to be any desktop shortcut and I cannot find PS10 in my programs.
Emma002 which version of Photoshop are you attempting to evaluate?
Since you responded to a discussion regarding Photoshop Elements 10 you can download Photoshop Elements 10 at http://prodesigntools.com/photoshop-elements-10-direct-download-links-pse-premiere-pre.htm l. Please make sure to complete the Very Important Instructions prior to scrolling down and clicking on the download links for the page.
Please also be aware that Photoshop Elements 12 is the current version of the software available for purchase from Adobe. You can find more details at http://www.adobe.com/products/photoshop-elements.html. -
How do I de-activate my free trial for Adobe Creative Cloud?
I recently activated the trial for Adobe Creative Cloud, but, I don't want to waste my trial.
How can I de-activate the free trial?Hi There,
I would like to inform you that once the trial is activated it is good for 30 days.
Unfortunately, there is no way to deactivate it.
Thanks,
Atul Saini -
I just ran my updates for my MacBook Pro and now my iphoto won't open. I get a pop up that say's You can't use this version of the applicaton IPhoto with this version of os x. You have iphoto 9.2.3.
This screenshot shows which previous versions of iPhoto are compatible with Mavericks. It also indicates which versions qualify for a free upgrade to iPhoto 9.5.1 and which require a purchase:
Note 1: every day more users are reporting problems with iPhoto 8.1.2 so I've included it in the non compatible category.
Note 2: If your previous version of iPhoto was iPhoto 7 (08) or earlier you'll need to download and run the iPhoto Library Upgrader 1.1 application on the library before opening it with iPhoto 9.5.1.
OT -
After installing Windows 8, I am unable to download the creative cloud and the program I purchased for school.
I purchased photoshop for my computer. I updated my computer's operating system. I logged into adobe. I am unable to download the program again unless I pay again or use the trial.
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I downloaded the trial version of creative cloud but cannot start photoshop?
I downloaded the trial version of creative cloud but cannot start photoshop?
How can I start the program, cannot find any Ps icon to click on??
thank youWithout proper system info and other technical details nobody can say anything.
Mylenium -
Hi I just bought 3 anual pre paid memberships for adobe creative cloud, with the same Adobe ID, I want to install each membership in one different computer, how I do it?
One Adobe ID can be used to activate any CC subscription twice. So you need to have three different Adobe ID for each of the pre paid subscription so that they can be used.
If you keep the same ID for three CC, it will not activate the third time & ask you to de activate it from the previous one.
You can return two of the subscription & buy them under different ID.
Regards
Rajshree -
I've purchased the Creative Cloud and the payment was pending. I log out and log in with a diferent PC, but now my account doesn't have any payment pending and it's all trial. What happend? Thks
I am not doing it in ITunes, but i did down load the song from ITunes. I loaded the song on to my Nano, but in my menu selections it doesn't show the song or the artist in any search format. However, when i plug in my nano to my PC I see the Nano library on my PC drive listings and that song and artist are there. I can click on the song and it will play in Windows media on my work PC. I did notice that the format for most all the songs in my library on my Nano are MPEG - 4 audio Files.
Thanks for your help, Mel -
Can't get CF11 to download free trial for students. Anyone having the same problem with Adobe's site?
Hi,
Please download it from http://www.adobe.com/cfusion/tdrc/index.cfm?product=coldfusion&promoid=DJDUK use your Adobe ID and password to login and download CF11.
Let me know in case you face any issue while downloading it, if you get any error try another browser.
Thanks,
Priyank -
I have just downloaded free trial versions of photoshop, lightroom and illustrator. Photoshop and lightroom working perfectly, illustrator saying the licence has expired and I my now purchase it. Help.
http://helpx.adobe.com/x-productkb/global/trial-software-expired-early.html
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I have just downloaded Mountain Lion for my MacBook Pro and now when my applications open they close and the error "This has just quit unexpectedly" message pops up. Does anybody know what is happening/how to fix it?
Welcome to Apple Communities
Press Command and R keys in boot and reinstall -
I cannot install the trial for Acrobat XI Pro. The file downloaded fine, but it does not open. What can I do?
For Windows:
http://trials2.adobe.com/AdobeProducts/APRO/11/win32/AcrobatPro_11_Web_WWMUI.exe
For MAC:
http://trials2.adobe.com/AdobeProducts/APRO/11/osx10/AcrobatPro_11_Web_WWMUI.dmg
ACROBAT XI
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