Just downloaded trial version and icon won't open at all

I wanted to try out photoshop before I bought it, so downloaded the trial of the creative cloud and whilst was downloading photoshop, it crashed my laptop, forcing me to restart it and now when I try to open the creative cloud icon on my desktop it doesn't open at all. Can anyone suggest anything please?

A wellknown problem. This may help: http://discussions.apple.com/message.jspa?messageID=9879826#9879826
regards, Erik.

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