Just found new FBI Virus on my MAC Pro.  Won't let me shut down. What do I need to do?

Need help removing new FBI virus from my MAC Pro.  Virus won't let me shut down computer.  What do I need to do?

It's not a virus.
Quit Safari. Force quit if necessary.
Relaunch Safari by holding down the shift  key and clicking its icon in the Dock. That will stop the bad page from reloading automatically. From the menu bar, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
to get rid of any cookies or other data left by the server. Open your Downloads folder and delete anything you don't recognize.

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    Hi-
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  • I downloaded the new Firefox but it constantly freezes, doing absolutely nothing, and I can't even close it from my Mac dock bar, I have to turn off my laptop using the power button as Firefox won't let me shut down. What can I do?

    Hi
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    This is not a reply. I just want to elaborate on this problem.
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  • I just replaced the hard drive for my Mac Pro, and I am trying to restore what is on my Time Capsule, but it wont connect, and only is giving me the pinwheel of death. What do i do?

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  • Mac Pro starts up and then shuts down, how do I fix this?

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    (88933)

  • When switching on my Mac Pro on bootup it keep shutting down then eventually it works fine

    When switching on my Mac Pro on bootup it keep shutting down then eventually it works fine

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  • Mac Pro running leopard freezes when shutting down

    Hi,
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    - How can I fix this issue? In case my guess is correct, would disconnecting the hard disk solve the problem?
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    Take a look in Disk Utility.
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    * Disconnect any peripherals
    * Clean OS instlal
    * Disk Warrior
    * Clone the OS (CCC or SuperDuper)
    * Try running with Safe Boot
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    Your business could get a more powerful Mac Pro or upgrade the processors even to 8-core 5355 or 5360s.
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    Apps that aren't multi-thread / multicore you have to wait and upgrade and up to the vendor to ship a more efficient version that uses all the cores (and threading) IF it is an app that can and will benefit. Not all will.
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  • Mac Pro freezes after sleep, wont shut down, and 5870 issue

    Hi,
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    just wanted to update you guys on what the official stance of OWC is on this situation. I had the same problem like you guys. I have the 240GB OWC extreme pro SSD in my Mac Pro 3,1. When it goes to sleep, and i leave it sleeping for a day -- upon returning, it will freeze up with the spinning wheel of death.
    This is what they had to say about it:
    "While Sleep will work with our SSDs, there have been reports of system hangs in relation to hibernation mode which is the deep state of Sleep. We suggest not using ANY program that puts your computer into hibernation mode when using an SSD. SandForce is working on this issue and it will be addressed in a future firmware update.
    Normal, automatic sleep mode functions perfectly with no issues. But if you need to try and fix the hibernation issue with your Mac revision, please Open up Terminal (Applications>Utilities>Terminal) and go through the following steps:
    Type: sudo pmset hibernatemode 0
    Press: return/enter.
    Type: your password when it prompts you to, then press return/enter again.
    You have successfully disabled hibernation! Go ahead and exit Terminal.
    Also, some have chose to use the application SmartSleep, which is free online. http://www.macupdate.com/app/mac/26979/smartsleep
    SmartSleep is an application that you can use to set the hibernation mode on your computer.
    I apologize for the inconvenience. I sincerely appreciate your patience and understanding in this matter and hope you will continue to bear with us as our extreme SSD product line transitions through these evolutions and unforeseen road bumps. Please let us know if there's anything else we may do to help."
    --I would like to add that the OWC SSD is great. And since Downloading smart sleep and disabling deep sleep aka hibernate, the issue has been totally resolved. Im pretty sure the terminal entry works just as well. But I liked the added convenience of the other features of smartsleep. So there you go guys.

  • Mac Pro keeps freezing & no longer Shuts Down properly

    Hya.
    Im using a Mac Pro in work (Mac Os 10.5.8. with 2.66 GHz Quad-Core Intel Xeon) . One day while doing a "Save as" in a program, the program froze/became unresponsive. In the Force Quit tab, it says "not responding", so i click force quit on it. It closes the window ive been working on and i get the message that the program has closed, BUT in the Force Quit tab, it still shows it listed and "not responding" next to it. It is also showing as running in the dock still. So obviously i cant restart this program, because its unresponsive. I have to shut down the computer, it shuts down everything else, but gets stuck trying to close down this frozen application, so it doesnt shut down the computer and i have to just switch the computer off.
    I thought maybe it was just one program, but its litterally any program, could be safari if i say...click a box in facebook, or sendspace where it asks to search my computer for a file, if i ask it to do this, then the program freezes. It seems to mostly happen when i ask the computer to search for something i guess. "Save As" in most programs. Or if i click to import an image into a program, then bam, freeze.
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    I generally get about 20-25mins without it happening, that is if im not heavily "saving as" or importing things, or asking the computer to do anything "tough".
    Also, if one program freezes, and i ignore it and keep using another program, within a few minutes the next program im using freezes.
    Some of the things ive tried are killing the running program in the Terminal application, and trying to quit the process in the Activity Monitor application. Neither work in closing the frozen program.
    Ive used Disk Utility to see if there are any problems with the disk and there are none. We also bought DiskTools Pro and it also sees no problem with the hardware.
    Originally i had something like 40gb on my desktop, i thought this might be slowing things down, but ive cleared it to nothing on the desktop and the problem continues.
    I know I could reinstall the operating system, but i just dont like the idea of having to put everything back in its proper place again, and files "linking" up to their original place.
    Not sure if this ties in with the problem, but we have an external hardrive plugged in which used to automatically sync up with time machine. This no longer works, and havnt been able to Back Up since the problem started.
    Anyone have any idea what could be the problem before we have to send it off to get repaired?
    Thanks in advance!

    that is why my approach
    clone your system
    be ready to restore if needed
    don't rely on Disk Utility
    have an emergency boot drive / a working clone
    keep data on another drive
    spare extra drives
    probably Disk Warrior has been rated #1 for over 10 yrs to rebuild directory
    you should never need to reinstall, but you do need backups and how to use them

  • Mac Pro 3.1 (Early 2008) - Shuts down unexpectedly , Shuts down after 5-6 sec, On sleep it shuts down

    My Mac Pro is doing some weird things on random time frames, for example:
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    In the last 3 years I have replaced the following components:
    Graphic Card (from Nvidia GeForce 8800GT to ATI Radeon HD 5770)
    Memory (From 10 GB to 32 GB)
    2x New Riser Cards
    New Power Supply
    New HDD
    Logic Board Battery
    With all these replacements I still have this issue, do you think the Logic Board is causing that?
    Please advice !!!

    Boot Mode: Normal
    JEDEC codes:
       0
    USB:
       Hub (D-Link Corporation)
       Ext HDD 1021 (Western Digital Technologies, Inc.)
       USB Receiver (Logitech Inc.)
       WIDI-XU v1.0a (Philips Consumer Lifestyle BV)
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       CVMCompiler,CVMCompiler,CVMServer,identityservicesd,launchd,laun 2014-02-03-031214 shutdownStall
    User diagnostics:
       LCCDaemon 2014-02-03-031149 crash
    Kernel messages:
       --- last message repeated 1 time ---
       Jan 28 00:30:18   Auth result for: 98:fc:11:b2:f2:9d Auth timed out
       Jan 28 00:31:13   AirPort: Link Down on en2. Reason 15 (4-Way Handshake timeout).
       Jan 28 00:35:45   USB Sound assertion in AppleUSBAudioDevice at line 286
       --- last message repeated 1 time ---
       Jan 28 00:38:04   USB Sound assertion in AppleUSBAudioDevice at line 286
       Jan 29 00:42:35   USB Sound assertion in AppleUSBAudioDevice at line 286
       --- last message repeated 1 time ---
       Jan 29 01:15:40   USB Sound assertion in AppleUSBAudioDevice at line 286
       Jan 30 00:47:30   USB Sound assertion in AppleUSBAudioDevice at line 286
       --- last message repeated 4 times ---
       Jan 30 20:41:19   USB Sound assertion in AppleUSBAudioDevice at line 286
       Feb 1 00:10:26   USB Sound assertion in AppleUSBAudioDevice at line 286
       --- last message repeated 3 times ---
       Feb 1 00:17:37   com_Logitech_HIPointing::terminate(kIOServiceSynchronous) timeout
       --- last message repeated 1 time ---
       Feb 1 01:58:44   USB Sound assertion in AppleUSBAudioDevice at line 286
       --- last message repeated 5 times ---
       Feb 1 15:48:05   USB Sound assertion in AppleUSBAudioDevice at line 7074
       --- last message repeated 3 times ---
       Feb 2 18:43:08   USB Sound assertion in AppleUSBAudioDevice at line 286
       --- last message repeated 11 times ---
       Feb 2 21:58:11   USB Sound assertion in AppleUSBAudioDevice at line 286
       Feb 2 23:09:31   USB Sound assertion in AppleUSBAudioDevice at line 286
       --- last message repeated 5 times ---
    Loaded extrinsic kernel extensions:
       com.Logitech.Control Center.HID Driver (3.8.1)
       com.Logitech.Unifying.HID Driver (1.3.1)
       com.caiaq.driver.NIUSBMaschineControllerDriver (2.6.0)
       com.paceap.kext.pacesupport.snowleopard (5.9.1)
    Extrinsic system jobs:
       com.paceap.pacesupport
       com.adobe.fpsaud
    Extrinsic agents:
       com.motu.MOTULauncher
       com.Logitech.Control
       com.eastwest.server
    launchd items:
       /Library/LaunchAgents/com.eastwest.server.plist
                 (com.eastwest.server)
       /Library/LaunchAgents/com.Logitech.Control Center.Daemon.plist
                 (com.Logitech.Control Center.Daemon)
       /Library/LaunchAgents/com.motu.MOTULauncher.plist
                 (com.motu.MOTULauncher)
       /Library/LaunchDaemons/com.adobe.fpsaud.plist
                 (com.adobe.fpsaud)
       /Library/LaunchDaemons/PACESupport.plist
                 (com.paceap.pacesupport)
    Startup items:
       /Library/StartupItems/PACESupport/PACESupport
       /Library/StartupItems/PACESupport/Resources/PACESupport.plist
       /Library/StartupItems/PACESupport/StartupParameters.plist
    Extrinsic loadable bundles:
       /System/Library/Extensions/Motu MIDI Driver.kext
                 (com.motu.driver.USBMidiKext)
       /System/Library/Extensions/MOTUFireWireAudio.kext
                 (com.motu.driver.FireWireAudio)
       /System/Library/Extensions/NIUSBMaschineController.kext
                 (com.caiaq.driver.NIUSBMaschineControllerDriver)
       /System/Library/Extensions/PACESupportFamily.kext
                 (com.paceap.kext.pacesupport.master)
       /Library/Audio/MIDI Drivers/Motu MIDI Driver.plugin
                 (com.motu.driver.USBMidi)
       /Library/Audio/MIDI Drivers/NIUSBMaschineControllerMIDIDriver.plugin
                 (No bundle ID)
       /Library/Audio/MIDI Drivers/NIUSBMIDIDriver.plugin
                 (No bundle ID)
       /Library/Audio/MIDI Drivers/YAMAHA-USBMIDIDriver.plugin
                 (jp.co.yamaha.USBMIDIDriver)
       /Library/Audio/Plug-Ins/Components/Absynth 5.component
                 (Absynth 5.MusicDevice.component)
       /Library/Audio/Plug-Ins/Components/Addictive Drums.component
                 (com.xlnaudio.addictivedrumsvstau)
       /Library/Audio/Plug-Ins/Components/Addictive Keys.component
                 (com.xlnaudio.addictivekeys)
       /Library/Audio/Plug-Ins/Components/Battery 3.component
                 (Battery 3.MusicDevice.component)
       /Library/Audio/Plug-Ins/Components/BFD2.component
                 (com.FXpansion.BFD2)
       /Library/Audio/Plug-Ins/Components/Engine.component
                 (com.yellowtools.engine)
       /Library/Audio/Plug-Ins/Components/FM8.component
                 (FM8.MusicDevice.component)
       /Library/Audio/Plug-Ins/Components/Guitar Rig 5.component
                 (Guitar Rig 5.MusicDevice.component)
       /Library/Audio/Plug-Ins/Components/Independence FX.component
                 (com.yellowtools.independence_fx2)
       /Library/Audio/Plug-Ins/Components/Independence.component
                 (com.yellowtools.independence2)
       /Library/Audio/Plug-Ins/Components/iZAlloy2AUHook.component
                 (com.izotope.audioplugins.AU.Alloy2)
       /Library/Audio/Plug-Ins/Components/iZInsightAUHook.component
                 (com.izotope.audioplugins.AU.Insight)
       /Library/Audio/Plug-Ins/Components/iZMeterTapAUHook.component
                 (com.izotope.audioplugins.AU.Meter Tap)
       /Library/Audio/Plug-Ins/Components/iZOzone5AUHook.component
                 (com.izotope.audioplugins.AU.Ozone5)
       /Library/Audio/Plug-Ins/Components/iZOzone5DynamicsAUHook.component
                 (com.izotope.audioplugins.AU.Ozone5DYN)
       /Library/Audio/Plug-Ins/Components/iZOzone5EqualizerAUHook.component
                 (com.izotope.audioplugins.AU.Ozone5EQ)
       /Library/Audio/Plug-Ins/Components/iZOzone5ExciterAUHook.component
                 (com.izotope.audioplugins.AU.Ozone5EXC)
       /Library/Audio/Plug-Ins/Components/iZOzone5ImagerAUHook.component
                 (com.izotope.audioplugins.AU.Ozone5IMG)
       /Library/Audio/Plug-Ins/Components/iZOzone5MaximizerAUHook.component
                 (com.izotope.audioplugins.AU.Ozone5MAX)
       /Library/Audio/Plug-Ins/Components/iZOzone5ReverbAUHook.component
                 (com.izotope.audioplugins.AU.Ozone5RVB)
       /Library/Audio/Plug-Ins/Components/Kontakt 4.component
                 (Kontakt 4.MusicDevice.component)
       /Library/Audio/Plug-Ins/Components/Kontakt 5.component
                 (Kontakt 5.MusicDevice.component)
       /Library/Audio/Plug-Ins/Components/Maschine 2.component
                 (Maschine 2.MusicDevice.component)
       /Library/Audio/Plug-Ins/Components/Maschine.component
                 (Maschine.MusicDevice.component)
       /Library/Audio/Plug-Ins/Components/Massive.component
                 (Massive.MusicDevice.component)
       /Library/Audio/Plug-Ins/Components/Omnisphere.component
                 (com.spectrasonics.Amber)
       /Library/Audio/Plug-Ins/Components/Play.component
                 (com.eastwest.Play)
       /Library/Audio/Plug-Ins/Components/QL Spaces.component
                 (com.eastwest.QL Spaces)
       /Library/Audio/Plug-Ins/Components/Reaktor5.component
                 (Reaktor5.MusicDevice.component)
       /Library/Audio/Plug-Ins/Components/RG_64.component
                 (com.RPCX.RG.component)
       /Library/Audio/Plug-Ins/Components/Solid Bus Comp.component
                 (Solid Bus Comp.MusicDevice.component)
       /Library/Audio/Plug-Ins/Components/Solid Dynamics.component
                 (Solid Dynamics.MusicDevice.component)
       /Library/Audio/Plug-Ins/Components/Solid EQ.component
                 (Solid EQ.MusicDevice.component)
       /Library/Audio/Plug-Ins/Components/StylusRMX.component
                 (com.spectrasonics.StyM)
       /Library/Audio/Plug-Ins/Components/Supercharger.component
                 (Supercharger.MusicDevice.component)
       /Library/Audio/Plug-Ins/Components/Superior Drummer.component
                 (com.toontrack.superior.superior2)
       /Library/Audio/Plug-Ins/Components/SWAM Alto Sax 64bit.component
                 (com.swamengine.SWAM)
       /Library/Audio/Plug-Ins/Components/SWAM Baritone Sax 64bit.component
                 (com.swamengine.SWAM)
       /Library/Audio/Plug-Ins/Components/SWAM Soprano Sax 64bit.component
                 (com.swamengine.SWAM)
       /Library/Audio/Plug-Ins/Components/SWAM Tenor Sax 64bit.component
                 (com.swamengine.SWAM)
       /Library/Audio/Plug-Ins/Components/tonespace.component
                 (com.mucoder.tonespace.au)
       /Library/Audio/Plug-Ins/Components/Transient Master.component
                 (Transient Master.MusicDevice.component)
       /Library/Audio/Plug-Ins/Components/Trilian.component
                 (com.spectrasonics.Ruby)
       /Library/Audio/Plug-Ins/Components/VC 160.component
                 (VC 160.MusicDevice.component)
       /Library/Audio/Plug-Ins/Components/VC 2A.component
                 (VC 2A.MusicDevice.component)
       /Library/Audio/Plug-Ins/Components/VC 76.component
                 (VC 76.MusicDevice.component)
       /Library/Audio/Plug-Ins/Components/WaveShell-AU 9.2.component
                 (com.WavesAudio.WaveShell-AU.9.2.80)
       /Library/Audio/Plug-Ins/MAS/iZMeterTapMASHook.bundle
                 (com.izotope.audioplugins.MAS.Meter Tap)
       /Library/Audio/Plug-Ins/MAS/iZOzone5DynamicsMASHook.bundle
                 (com.izotope.audioplugins.MAS.Ozone5DYN)
       /Library/Audio/Plug-Ins/MAS/iZOzone5EqualizerMASHook.bundle
                 (com.izotope.audioplugins.MAS.Ozone5EQ)
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                 (com.izotope.audioplugins.MAS.Ozone5EXC)
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