Just get Audio Chat icon until rebooting?

My sister (using a MBP) has recently started only showing a telephone icon next to her name in iChat AV. However, I had her do a speed test and she was getting 13mb downstream and 2mbp upstream.
In addition, whenever she restarts the computer, she will show up as video capable with the video camera icon (and we can video chat) for one time, then her icon goes back to a telephone icon.
I have her set up at 1.5mb in Quick Time preferences and Bandwidth limit to "none" in iChat preferences and no changes have been made to her settings.
The strange thing is that this just started happening like 2 weeks ago. Before that, she would always have the multiple video chat icon. I don't think she has changed anything else about the MBP.
Anyone have any thoughts or suggestions?
Thanks in advance.

Hi Cavman,
If the computer is turned off and is not ON and Awake at night then Repairing Permissions and running the Cron Scripts may be the way to go.
Why and links to tools http://discussions.apple.com/thread.jspa?messageID=607640&#607640
I have not seen this problem change the icon but certainly reduce a Stacked icon to a Flat one.
The other place to Check is the Video Menu and see if Camera Enabled is still ticked.
If the Camera is not being seen by the OS then that menu may be titled Audio
I would only use the Bandwidth Limit change to 500 or so if one of you has changed your Interent service to something over 20Mbs download
10:16 PM Friday; October 5, 2007

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    If one of you has a camera and the other has a Mic then you will be able to chat One Way but have sound will be both ways.
    To start this type of chat from the Mac end you will have to go to the menu item "Buddies" and drop down to the item "Invite to One Way Video Chat"
    To start this from a PC follow the directions in the pargraph above. You may need to change the tab to the incoming Video at the back of the two to see the Video. These tabs are added when the Video chat starts and the front one normally states you do not have a camera and shows a connection to buy one.
    It is also possible to chat One Way if the other person does not have a Mic: replies will have to be typed in a Text chat.
    No Camera and No Mic will cause iChat to End the chat with "No Data Received for 10 Secs"
    Summary
    For any sort of sound to a PC using AIM, (Talk in PC or Audio in iChat) the Mac will need a camera. The other person can have a Mic and then live chats with sound both ways and Pictures (Video) the other.
    NOTE: At This Time It Is NOT Possible to Audio (sound only) between Mac & PC with AIM & iChat
    Trillian Basic can Audio. Trillian Pro can Video and has a bigger picture and can do Full Screen.
    Another explanation of the set up can be found Here about AIM 5.5 but is transferable.
    And Also here
    My Web Pages particularly all of Page 12: What if your Girlfriend Lives a Long Way Away ? have more information.
    I may receive some form of compensation, financial or otherwise, from my recommendation or link.
    4:24 PM Sunday; December 7, 2008

    kichat: FAQ 3 - How do I get Video and Audio Chats with PCs ?
    (To Replace http://discussions.apple.com/thread.jspa?threadID=406147 if Accepted. )
    How do I get Video and Audio Chats with PCs ? iChat FAQ 3 (Updated 7/12/2008)
    Applies to iChat 2.x, iChat 3.x and iChat 4.x to any version of AIM on a PC before AIM 6.1
    This piece is designed for those trying to connect Mac to PC for Video and Audio chats. Any iChat version Panther and up.
    Glossary For This FAQ
    This bit is designed for clarity.
    Video is the sending and /or recieving of pictures and sound.
    Audio is the sending and or receiving of sound only.
    One-Way is the ablity to start either an Audio or Video chat from one end to a receipient who can not match your capabilities (or Vice Versa)
    What is needed
    At the Mac end
    A Mac running OS 10.3.x and iChat AV ver 2.1 or 10.4 plus iChat 3 or Leopard and iChat 4
    A DSL/Cable/Fibre (Broadband) connection of at least an up link speed of 256kbs.
    An AIM , @mac.com or MobileMe (@me.com) account name.
    (hosting Multiple person Mac to Mac AV chats requires higher specs and broadband uplink speed).
    At the PC end
    1 PC running windows XP (home or Pro). THIS A MUST
    The AIM Standalone Application, currently at ver. 5.9 at this link. AIM (the Site) now call this version Classic and it cannot be Installed On Vista
    Note: there is also Trillian which has a Pro version for $25 that can also Video and Audio chat. The Basic version just Texts and Audio Chats (AIM does not Audio chat)
    Some need the aimrtc12.exe file from Here Mostly Earlier than XP or Pre Service Pack 2 XP versions of Windows
    Note: It has been noted that this file is now just another link to the Standalone application. This might be an error by AIM or a newer version that includes the file.
    An AIM account/screen name (AOL or Netscape count as well)
    Service Pack 2 info. This info will allow the PC user to enable AIM thorough the XP Firewall. The Windows Firewall did not exist as such before this
    Between both of you.
    At least one camera (Mac end)
    A sound input device (the camera, if it has one is ok)
    Your Buddies screen/account name in each others Buddy Lists
    Other tweaks
    For some people, using AIM on a PC, may also have to make sure their preferences (properties) are set in the AIM Buddy list, for their camera and /or Mic. (Tuning at Message 570)
    This is an icon button lower right on the Buddy List marked "Prefs" (AIM 5.5). This leads to the Preferences. Drop down the list until you read Live Video. Click on this. In the new window that opens click the button that says Tuning Video and Audio. Follow the instructions in the wizard that opens up. Access in AIM 5.9 for this is in the My AIM menu at the top of the Buddy list and then Options
    To Start
    You should now be able to chat to each other.
    If each of you has a camera it can be full Video , as described in the Glossary at the top.
    To start from the Mac end, select (highlight) your Buddy with one click. His camera icon should be dark. Click on the icon near his name or the one at the bottom of the Buddy List. (You do not have to start a text chat).
    To start from the PC end you need to start a text chat, then select the Video icon at the bottom of the chat window.
    If one of you has a camera and the other has a Mic then you will be able to chat One Way but have sound will be both ways.
    To start this type of chat from the Mac end you will have to go to the menu item "Buddies" and drop down to the item "Invite to One Way Video Chat"
    To start this from a PC follow the directions in the pargraph above. You may need to change the tab to the incoming Video at the back of the two to see the Video. These tabs are added when the Video chat starts and the front one normally states you do not have a camera and shows a connection to buy one.
    It is also possible to chat One Way if the other person does not have a Mic: replies will have to be typed in a Text chat.
    No Camera and No Mic will cause iChat to End the chat with "No Data Received for 10 Secs"
    Summary
    For any sort of sound to a PC using AIM, (Talk in PC or Audio in iChat) the Mac will need a camera. The other person can have a Mic and then live chats with sound both ways and Pictures (Video) the other.
    NOTE: At This Time It Is NOT Possible to Audio (sound only) between Mac & PC with AIM & iChat
    Trillian Basic can Audio. Trillian Pro can Video and has a bigger picture and can do Full Screen.
    Another explanation of the set up can be found Here about AIM 5.5 but is transferable.
    And Also here
    My Web Pages particularly all of Page 12: What if your Girlfriend Lives a Long Way Away ? have more information.
    I may receive some form of compensation, financial or otherwise, from my recommendation or link.
    9:19 PM Friday; December 12, 2008

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