Just got 4s replaced. Now the sound keeps shutting off on this one.
Just had my 4s replaced by Apple. The sound on this 'new' phone keeps shutting off. I can't turn it up or down yet settings show the sound is on. I've rebooted several times and still nothing.
Restore the phone as new. If this doesn't solve the problem, bring the phone back. Replacement phones have a 90 day warranty, or the duration of the original phone's warranty, whichever is longer.
Similar Messages
-
What's wrong with my mac? The screen keeps shutting off.
So recently my macbook pro (mid 2010) keeps shutting the screen off and I have to reboot my computer to make it come back on. Whenever I Start it back up I get this error code:
Interval Since Last Panic Report: 486359 sec
Panics Since Last Report: 5
Anonymous UUID: CA02DCAE-95F4-45EC-AA17-FA31A26AE2F1
Sun Mar 2 22:17:36 2014
panic(cpu 0 caller 0x9d4c9b): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0x7fae1000 0x0a5480a2, D0, P2/4
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x5515a358 : 0x21b837 (0x5dd7fc 0x5515a38c 0x223ce1 0x0)
0x5515a3a8 : 0x9d4c9b (0xbea28c 0xc5a800 0xbf8e60 0x0)
0x5515a448 : 0xaef608 (0x8ffa404 0x8e20004 0x100 0x0)
0x5515a498 : 0xae6601 (0x8e20004 0x100 0x5515a4c8 0x9c4778)
0x5515a4c8 : 0x16c89a6 (0x8e20004 0x100 0x438004ee 0x0)
0x5515a608 : 0xb0e2b5 (0x8e20004 0x8dca004 0x0 0x0)
0x5515a648 : 0x9dde7c (0x8e20004 0x8dca004 0x0 0x0)
0x5515a6e8 : 0x9da55b (0x0 0x9 0x0 0x0)
0x5515a898 : 0x9dc58f (0x0 0x600d600d 0x702b 0x5515a8c8)
0x5515a968 : 0xc9feae (0xc1d00046 0xbfef0033 0xbfef0034 0x857c)
0x5515a9d8 : 0xcaf734 (0x9ec9a00 0xa75e900 0x0 0x2)
0x5515a9f8 : 0xcd4322 (0xa75e900 0xb 0x5515aa18 0x990a100)
0x5515aa28 : 0xcd4b3d (0x961b000 0x0 0x5515aa4c 0x0)
0x5515aa58 : 0xcb4d79 (0x961b000 0x710c3080 0x0 0x68)
0x5515aaa8 : 0xc76d0c (0x464cc000 0x0 0x0 0x3)
0x5515ab18 : 0xc76482 (0x464cc000 0x0 0x2 0x3)
0x5515ab48 : 0xc75862 (0x464cc000 0x0 0x18 0x504e08)
0x5515ab78 : 0xc7ace4 (0x464cc000 0x1 0x18 0x0)
0x5515abb8 : 0x56deb8 (0x464cc000 0x1 0x18 0x5515abe0)
0x5515ac38 : 0x56e272 (0xcf8490 0x464cc000 0xb9dd380 0x2)
0x5515ac88 : 0x56eb59 (0x464cc000 0xa 0x5515acd0 0x0)
0x5515ada8 : 0x286638 (0x464cc000 0xa 0xb9dd380 0x2)
0x5515be58 : 0x21dbe5 (0xb9dd358 0xbf9a5a0 0x1fda28 0x1068f)
0x5515be98 : 0x210a86 (0xb9dd300 0x0 0x938a960 0xb9ce380)
0x5515bef8 : 0x216f84 (0xb9dd300 0x0 0x0 0x0)
0x5515bf78 : 0x295c57 (0x90059e8 0x0 0x0 0x0)
0x5515bfc8 : 0x2a256d (0x90059e4 0x1 0x10 0x0)
Kernel Extensions in backtrace (with dependencies):
com.apple.GeForce(6.4.0)@0xc5c000->0xd12fff
dependency: com.apple.NVDAResman(6.4.0)@0x96e000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x961000
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x928000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x93f000
com.apple.nvidia.nv50hal(6.4.0)@0x1592000->0x19a6fff
dependency: com.apple.NVDAResman(6.4.0)@0x96e000
com.apple.NVDAResman(6.4.0)@0x96e000->0xc5bfff
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x928000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x961000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x93f000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 1179553943470
unloaded kexts:
com.apple.driver.AppleUSBUHCI 4.2.0 (addr 0x142d000, size 0x65536) - last unloaded 154266385093
loaded kexts:
com.apple.driver.AppleHWSensor 1.9.3d0 - last loaded 24383958587
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AGPM 100.12.31
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleHDA 2.0.5f14
com.apple.driver.AppleUpstreamUserClient 3.5.7
com.apple.driver.AppleMCCSControl 1.0.20
com.apple.driver.AppleMikeyDriver 2.0.5f14
com.apple.driver.AudioAUUC 1.57
com.apple.driver.AppleIntelHDGraphics 6.4.0
com.apple.driver.AppleIntelHDGraphicsFB 6.4.0
com.apple.driver.SMCMotionSensor 3.0.1d2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
com.apple.GeForce 6.4.0
com.apple.driver.AppleGraphicsControl 2.10.6
com.apple.driver.AppleLPC 1.5.1
com.apple.kext.AppleSMCLMU 1.5.2d10
com.apple.driver.AppleUSBTCButtons 201.6
com.apple.driver.AppleUSBCardReader 2.6.1
com.apple.driver.AppleUSBTCKeyboard 201.6
com.apple.driver.AppleIRController 303.8
com.apple.iokit.SCSITaskUserClient 2.6.8
com.apple.BootCache 31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.IOAHCIBlockStorage 1.6.4
com.apple.driver.AppleFWOHCI 4.7.3
com.apple.driver.AppleUSBHub 4.2.4
com.apple.iokit.AppleBCM5701Ethernet 3.0.5b8
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleAHCIPort 2.1.7
com.apple.driver.AirPortBrcm43224 428.42.4
com.apple.driver.AppleUSBEHCI 4.2.4
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.14
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.driver.DspFuncLib 2.0.5f14
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOAudioFamily 1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.0.5f14
com.apple.iokit.IOHDAFamily 2.0.5f14
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.IOPlatformPluginFamily 4.7.0a1
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.1
com.apple.driver.AppleSMC 3.1.0d5
com.apple.nvidia.nv50hal 6.4.0
com.apple.NVDAResman 6.4.0
com.apple.iokit.IONDRVSupport 2.2.1
com.apple.iokit.IOGraphicsFamily 2.2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.8
com.apple.iokit.IOUSBMassStorageClass 2.6.7
com.apple.driver.AppleUSBMultitouch 207.7
com.apple.iokit.IOUSBHIDDriver 4.2.0
com.apple.driver.AppleUSBMergeNub 4.2.4
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.6
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IOAHCIFamily 2.0.6
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOUSBFamily 4.2.4
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 289.1
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.5
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f17
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545050B9SA02, 465.76 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa130000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0xfa113000 / 8
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0xfa120000 / 3
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0xfd110000 / 4
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000 / 3Could be an overheating issue.
When was the last time you vacuumed out/cleared out the dust, lint and dirt for. all of your iMac's vents, ports and slots?
You have to power down your iMac, disconnect everything and unplug your iMac.
Use either a small electronics vacuum or a standard vacuum with hose and crevice tool attachment and slowly and carefully vacuum out all of the various vents, slots and ports around your iMac.
Then, reconnect everything, startup your iMac. Download and install iStat Pro or iStat Menus temperature monitor and report your iMac's new temperatures here.
If this turns out to be a GPU issue, this may solve the issue or it maybe too late and the GPU is damaged or failing and you may have to bring your iMac in to Apple for diagnosis and repair/replacement service. -
I just got an ipod nano and every song shuts off halfway through . . .
Does anyone know how to prevent that? It seems odd that it came that way.
I am sorry to upset you, but what I am describing here is exactly what is happening.
If your 6th Gen Nano turns off when the screen goes dark, then that is because the Nano has not detected the headset as inserted. That is what is is supposed to do under 1.1 in order to save battery power. If it does not detect a headset, it pauses the Nano when the screen darkens.
The question is WHY is it not detecting the headset. My post above completely explores the ways to solve your problem. If after doing what I describe it still does not work, then you should take it to the Apple store since the physical headset jack may have a defect.
i -
I dropped my iPhone5 in the snow, now the sound don't work anymore
I dropped my iPhone5 in the snow, now the sound don't work anymore
At this point it's clear that it's been damaged and will need to be take or sent to Apple for replacement.
Regards. -
Toshiba 32BL502B - TV sound keeps going off
I have a Toshiba 32BL502B 32-inch Widescreen HD Ready LED TV and the sound keeps going off. Informed Toshiba and they informed me that it needs a software update. They sent out the dongle with the so called update on it and I followed the instructions many times and it didnt work. Informed Toshiba and they said it needed repairing at a approved centre. Now, the TV is only 2 years old so it should not need repairing. It is not on 24/7, just a few hours per day.
I have to keep a fan on the TV and it seems to solve the problem. So there is a cooling issue somewhere. Are Toshiba going to accept there is a problem with their product? I doubt it very much. This is the 2nd one I've had, the first had to be sent back due to not switching on at all. Now, when this one needs replacing, which I reckon could be very soon, I will not be getting another Toshiba.
Others may not be affected but just wanted to share this so please be warned.Thanks for your report.
So is the life.
All what we buy today are mass products and most of them works well but some of us have bad luck and get product that show some hardware failure and dont work properly, mostly when warranty is expired.
I hope Toshiba service will fix your TV and everything will be OK again. -
Texting in Landscape - Screen keeps shutting off
Ever since I updated to 7.1 i am having trouble texting. I normally text in landscape mode becuse my fingers are large, and now the screen keeps turing off everytime my finger goes in front of the front-facing camera. It is as if the phone things I am putting it to my ear, and shuts off the screen. I understand this happens when making a call, but not sure why this now happens when texting? Any one else having this issue?
No idea as you did not mention which model Macbook Pro you have or os.
Does this article apply to your model? MacBook Pro: Distorted video or no video issues . The affected computers were manufactured between approximately May 2007 and September 2008. -
just got a replacement iPhone 4s and i let the battery run down all the way before charging it and now that i have put it on the charger it won't turn back on or show any signs that it is charging. its just a black screen. how do i fix it
Keep iPhone on wall charger for ten minutes, it may turn ON itself. If still nothing, keep on charger and Reset, hold both home and power buttons for about 20 seconds until the iPhone begins to respond.
-
I just got it back from the apple store and they reset it (becuase it kept shutting down and not turning back on).
I put in a new password because i needed to start over from factory settings, but now it doesnt let me log in anymore. (I don't know if this is because it doesnt accpet my password, or I forgot my password in less than 5 minutes, or because when i typed in my new password, i typed it in wrong twice)
Command R doesnt work, all i hear is a sound, but nothing happens.What I don't understand is why it is rejecting a password I am creating.
Perhaps the password you are creating is too short, or has characters that are not allowed, or is not secure enough because it is a word in a dictionary.
FileVault may have standards for what it considers an acceptable password. If the password is part of the 128-bit encryption scheme, it might have to be 16 characters, for example. (Don't know if that is true, but it's a possibility.) Check your documentation for password requirements. -
I just got my replacement phone from Warranty. The phone was on for just 2 hours and it crashed. I was told that motorola knows about this "possible" issue. I got a new sim, hard reset, If it can be done I did it. They are now sending me the same phone again. Number 3. I would hope this one doesn't crash but I rather have a different phone so I can enjoy using my account. The phone's most recent error was today. " Unfortunately, the process com.motorola.widget.circlewidget3d" has stopped. At least the error message works and it's polite. I told tech this and they could not answer my question or help me other then "let's do a hard reset" My warranty replacement is coming on Monday. Let's hope this one works. Anyone else havinbg the same problem. it says "such and such as stop working" on all sorts of stuff! Help! I want my iPhone Back!
I just did a google search on this issue. OMG, I got a ton of videos on this or similar issues. Each one says in some way to clear the cache, reset the data, etc. Why in the world would this continue to happen and they not do a fix that resloves this without having to lose or stop what your doing. This is a very long and constant issue it seems with Android phones as there must have been pages and pages of what I now call "Unfortunately" So I am going to pray that Verizon helps me out and gets me away from this issue and helps me go back to iPhone or try the Samsung.
-
i just got my replacement ipad last night. when i got home and tried the applications, there is no sound. but the videos do have sounds. i already checked the settings. i cannot find what's causing it. please help.
You may have already checked the settings, but it still sounds like you have system sounds muted.
If you lose sounds for keyboard clicks, games or other apps, email notifications and other notifications, system sounds may have been muted.
System sounds can be muted and controlled two different ways. The screen lock rotation can be controlled in the same manner as well.
Settings>General>Use Side Switch to: Mute System sounds. If this option is selected, the switch on the side of the iPad above the volume rocker will mute system sounds.
If you choose Lock Screen Rotation, then the switch locks the screen. If the screen is locked, you will see a lock icon in the upper right corner next to the battery indicator gauge.
If you have the side switch set to lock screen rotation then the system sound control is in the task bar. Double tap the home button and in the task bar at the bottom, swipe all the way to the right. The speaker icon is all the way to the left. Tap on it and system sounds will return.
If you have the side switch set to mute system sounds, then the screen lock rotation can be accessed via the task bar in the same manner as described above.
This support article from Apple explains how the side switch works.
http://support.apple.com/kb/HT4085 -
I just got a replacement phone and want to do a restore from Icloud and cant find the back up there.
I purchased extra space and have backed up my ipad and my iphone. I backed up my iphone this am and again around 3.00pm when I was in the apple store. I came home to restore the phone and now cant see the back up on icloud. where did it go and how can I see all of my storage on icloudWelcome to the Apple Community.
settings > general > reset > erase all content and settings, once complete the set up assistant will ask if you have an iCloud back up, follow on screen instruction to restore from it. -
I just got a warning that the Itunes that I just downloaded (10.6) could impare or destablize my system- I have had Itunes on my computer before but when I plugged in my Ipod it told me I needed to uninstall Itunes and reinstall itunes all together. Now I don't know what to do. I have a Sony computer that runs on Windows XP and then I have an Ipad, Iphone, and Ipod that I sync everything with What do I do? Do I continue installing? And, if I don't install how will I ever get all my "gadgets" to work properly without being able to download Itunes 10.6? Need Help!!!! I'm not very tech savey...just a grandmother who loves her gadgets:)
What's the precise text of the message, please? (There's a couple of different ones I can think of that you might be getting.)
-
hi i just got my replacement iphone5 but i am not satisfied that because the battery backup is worst and the one of the speakers have not working so i have doubted that its a brand new or refurbished one. i replaced it in the warranty period
thanks for the information about speakers. and i mean the battery back up the battery i always getting lower even im not use. and can u pls tell me how to check this as a brand new or not. b'coz in the store they gave me replacement phone without boxing. the phone was coverd by wrap and they never give any receipt for this
-
just installed IOS 7.0.2 (11A501) on Iphone now the sound when I play music is too low even when I crank it as loud as it will go. I used to be able to hear it when I mowed the lawn. not anymore. any suggestions?
This should solve the problem
Settings > General > Reset > Reset All Settings
It will not erase any of your personal data, just reset the settings.
Hope this helps. -
I have an IPhone 5. The screen flashes bright blue, then B & W snow, then makes a short hissing sound and shuts off. It did it 3-4 times and now it will not turn on. Should I try to have it serviced or replace it?
Get it looked at by visiting an Apple Store or Authorized Apple Service Provider. If you can't, contact Apple Support to get it serviced.
iPhone - Contact Support - Apple Support
Maybe you are looking for
-
Error while invoking a public PL/SQL API in EBIZ from Sync BPEL process
Hi, SOA Suite: 11.1.1.3 I am getting the following error when I am invoking a public API in EBIZ from Oracle via a BPEL process. I am supplying the username/password via binding properties (as mentioned in other posts). Can someone point out that is
-
Get new pc and iTunes to populate music library from an external drive
Hey! any help on this would be appreciated. My PC died. Luckily my music was on an external drive. I got a new PC. I downloaded the latest iTunes. I can't get iTunes to populate all the music from my hard disc. I can get as far as preferences >
-
Error applying patch 9223447 to HPCM 11.1.1.3
Hi all, when i'm applyint the patch above i get an error code 104: cannot find valid orainst.loc file.. I cannot find this file anywhere on my server. Has anyone a clue? Thanks, Marc
-
DB13 SQL error -942 after homogenous system copy
Dear all, I've performed hpmogenous system copy from the productiion system running on ECC 6.0 Oracle 10.2.0.4 and HP-UX 11.31. Then after finishing all post homogenous system copy activites I've tried to start check db in DB13 and I got this error m
-
What software do I buy to change a key?
I have a song on a CD. The key is too high. Is there a program for the iMac that will allow me to change the key? I am a newbie to this.