Just got a new IMac and can't get past the welcome screen?

I'm trying to set up new iMac. Can't get past welcome screen!!

The warranty entitles you to complimentary phone support for the first 90 days of ownership.
If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies.

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  • Can't get past the welcome screen

    I just purchased this and have been trying to set it up. I have been on the welcome screen for 2 hours now.  I can't get past the screen where you check the country.  That's it.  It's selected but nothing works and the VO hasn't indicated anything other then how to navigate through the table.  Once you have highlighted the country you want, why can't I select it and move on??

    remember that you can always call Apple to help you setup your MBP:
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  • Turned on my new imac, can't get past the welcome screen

    please help me before I lose what little hair I have left.
    Got two new imacs. One install went perfectly. Second one, can't get past welcome screen. Stuck on "United States"
    Won't let me move past it. Tried rebooting while holding down shift key, didn't work, lways comes back to welcome screen. Ima screaming arggggggggg!
    product is iMac, latest version of everything, brand new out of the box, from Apple.

    Nope, this didn't help Linc.
    I finally got through to AppleCare. Turns out it was a corrupted drive, from the get-go. Never had a chance. Taking it to my nearest Apple Store in the am. to get the geeks to replace it. So young, so young, but it died a noble death. So it will soon be replaced by ImaScreaming version 2.0
    Thanks for the help though guys.

  • I just got a new computer and can't get my library to download

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  • New MAC Mini, I can not get past the welcome screen, I choose United States and it does not do anything, I can not prompt done to continue...what am I not doing?

    New Mac Mini user, unable to move past welcome screen, what am I doing wrong?

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  • Have brand new iPad 2 16G 3G and can't get past the first screen saying 'connect to iTunes' even though the usb is connected to my computer which has iTunes downloaded. We bought 3 iPads and I configured my sons ok but the other 2 are not working.

    HELP!!!!

    alanfromnewtownards wrote:
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    http://support.apple.com/kb/TS1538
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    http://support.apple.com/kb/TS1591

  • Just got a new iphone and can't get it to connect to my existing itunes

    how do I get my itunes/computer to "se" my new iphone?

    Syncing with iTunes on a Mac or PC requires:
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    PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
    iTunes 10.5 or later (free download fromwww.itunes.com/download)
    See here for...
    iPhone, iPad, or iPod touch not appearing in iTunes

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    Transfer your iTunes folder (which contains your entire iTunes library) from your old PC to your new PC. On Windows, your iTunes folder is in the “My Music” folder. Place it in the same location on your new PC and quit iTunes before making the transfer. You will also need to authorize your new computer with iTunes with your iTunes account.
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    You can sync contact info and calendar events with Outlook 2003 or 2007, or contact info with the Address Book used by Outlook Express with XP, or with the Address Book used by Windows Mail with Vista - the name change for Outlook Express with Vista.
    Before syncing contact info with the supported application on your new computer, enter one contact in the address book on your computer. Make one up if needed. If you are syncing with Outlook 2003 or 2007, do the same with a calendar event.
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    Any photos transferred from your old computer to your iPhone need to be transferred from your old computer to your new computer.

  • I just got a new Imac, and downloaded files from my old PC. Now, when I go to Finder, I have 1500 files in an area called developer. What is this, and can they be deleted? There are also 78 files listed as Other!  Most of these files I do not recognize.

    I just got a new IMac, and tried to download files from my old PC. When I go to,Finder, I have 1500 files under Developer, an 78 files under Other.
    Most of these files I do not recognize. Can they be trashed? Why did they transfer? I used a flash drive for the transfer. Also, is there a way to transfer my older email files to this new computer?
    Thanks for any and all help, I really need it.
    Tom

    Did you use the Migration Assistant to help set up the new iMac using some of the files in the older PC? Some likely won't mean much, unless you have applications that can use or convert them. There's also a way to use the software Time Machine to import data files from an external or another computer, so you may have used that, too.
    Hopefully someone with experience in a similar issue will reply...
    Good luck & happy computing!

  • My wife and I each have an iTunes account. We just got a new iMac, and we want to merge our accounts into the main machine and use them together on our iPhones and ipad2.

    My wife and I each have an itunes account. We just got a new imac, and want to put all of our media on it. Can we share songs and media from two diffrent accounts on the imac, our iphones, and the ipad2?

    Decide which device will be changing accounts.  On that device, if you have any photos in photo stream that are not in your camera roll that you want to keep on the device, save them to the camera roll by opening the photo stream album in the thumbnail view, tapping Edit, then tap all the photos you want to save, tap Share and tap Save to Camera Roll. 
    Once this is done, go to Settings>iCloud, scroll to the bottom and tap Delete Account.  (This will only delete the account from this phone, not from iCloud.  The device(s) that will be keeping the account will not be effected by this.)  When prompted about what to do with the iCloud data, be sure to select Keep On My iDevice.  Next, set up a new iCloud account using a different Apple ID (if you don't have one, tap Get a Free Apple ID at the bottom).  Then turn iCloud data syncing back to On, and when prompted about merging with iCloud, choose Merge.  This will upload the data to the new account.
    Finally, to delete any data that you don't want in each account (such as deleting your wife's data from your account, and vice versa) you will have to go to icloud.com on your computer and sign into each iCloud account separately and manually delete it.

  • Just got a new imac and my iwork software wont work. I have the serial numbers but after migrating from my old mac running OSX tiger it won't even give me that opportunity. I do not have any discs as this was downloaded. Help

    Just got a new imac and my iwork software wont work. I have the serial numbers but after migrating from my old mac running OSX tiger it won't even give me that opportunity. I do not have any discs as this was downloaded. Help

    Hi, hopefully you guys can help me out, I just
    purchased a G5 iMac to replace my aging dell desktop,
    and now i'm more or less completely os x dependant
    (I've had an ibook for a few months now). Anyway, I
    have a few questions:
    1. Does anyone know of a (free) mail notifier tool,
    that will alert me when I recieve new pop3 mail? I
    used to use AIM for this in windows
    The built in email program does sound an alert for new messages.
    2. Anyone know of a good (free, again) IRC client?
    iChat works well.
    3. I noticed earlier that my screen was flickering,
    it seems to have subsided for now, but is that normal
    to encounter in a new display? It wasn't really bad
    flicker, but I could see it.
    No idea.
    4. I leave my desktops on 24/7x365, will that be a
    problem with this iMac? Display shuts off of course
    after 30 mins
    You could set the iMac to go to sleep after non use. My Macs are
    always sleeping when not in use, waking them up takes seconds.
    Unlike windoze, never knew if it would be locked up or not.
    5. Should I get the extended warranty? I'm usually
    against them, but I am expecting this computer to
    last me at least 3 years (for $1300 it better!)
    before I upgrade, as I got that much out of a Dell
    and from what I understand, Mac's do not age nearly
    as fast as Windows pc's.
    It is well worth the cost. Never know what might happen. Also
    it is good insurance for future upgrades. I traded in my G4 tower
    purchased two years ago for 75% of what I paid for it. Apple care
    transfers, giving the buyer the remainder of your warranty.
    Thank you for any help,
    -Evan

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