Just got a new iphone last night but my comcast email will not load.
I spoke with verizon, comcast, apple, comcast again. No one seems to be able to fix the problem. It's not the phone, apple says it's the comcast setup, but comcast says the setup is correct.....help! Anyone experience this problem that could help me???
Thank you!
To be clearer, i just got a new phone and have reset my iCloud password three times on my PC but it is not taking on my phone.
Similar Messages
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My Icloud pics are gone now that i got my new iphone. Can anything be done to retrive them?
Welcome to the Apple Community.
You can't delete photos from Photostream without resetting it at iCloud.com, also you can't have 1,200 photos in Photostream.
Have you tried turning Photostream off and on again. -
just got a new iphone 5s and i am trying to get on the app store but it is telling me that not connected to itunes when i connect to itunes it was fine then went back to app store it is telling me sign in to itunes store so i do that with my apple id and password but is still isn't working help
Hi there wendyfromnewross,
You may find the troubleshooting steps in the article below helpful.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
-Griff W. -
I have Itunes10.6 on my macbook but just got a new iphone and it says i need to upgrade my mac but the mac says it has the latest version??? Should I download the newer version? If I do will all my content merge?
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
And see http://support.apple.com/kb/SP575 -
I just got a new iPhone 4S and tried to restore but it didn't finished downloading all the apps, tried to reset and restore again, but it wouldn't start over. What can I do?
http://support.apple.com/kb/ts3694
Check USB connections
If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
Common errors: 13, 14, 1600-1629, 1643-1650, 2000-2009, 4000, 4005, 4013, 4014, 4016, “invalid response”, and being prompted to restore again after a restore completes.
To narrow down the issue, you can also change up your hardware:
Use another USB cable.
Plug your cable into a different USB port on your computer.
Try a different dock connector (or no dock).
Add (or remove) a USB hub between your device and computer.
Connect your computer directly to your Internet source, with no routers, hubs, or switches.
If you see your error after changing your USB connections, continue to the next section to troubleshoot your hardware. -
just got a new iphone but its coppied all my my photos from my old iphone onto the new 1 how do i get them off? its not appearing in the photo tab of the iphone sync page thing
Do you mean to import photos from iphone to computer? Is this what your doing http://support.apple.com/kb/HT4083.
Looks like your syncing pics on your computer to your phone. to remove it when your phone is sync to itunes, uncheck sync in the photos tab. -
i just got my replacement ipad last night. when i got home and tried the applications, there is no sound. but the videos do have sounds. i already checked the settings. i cannot find what's causing it. please help.
You may have already checked the settings, but it still sounds like you have system sounds muted.
If you lose sounds for keyboard clicks, games or other apps, email notifications and other notifications, system sounds may have been muted.
System sounds can be muted and controlled two different ways. The screen lock rotation can be controlled in the same manner as well.
Settings>General>Use Side Switch to: Mute System sounds. If this option is selected, the switch on the side of the iPad above the volume rocker will mute system sounds.
If you choose Lock Screen Rotation, then the switch locks the screen. If the screen is locked, you will see a lock icon in the upper right corner next to the battery indicator gauge.
If you have the side switch set to lock screen rotation then the system sound control is in the task bar. Double tap the home button and in the task bar at the bottom, swipe all the way to the right. The speaker icon is all the way to the left. Tap on it and system sounds will return.
If you have the side switch set to mute system sounds, then the screen lock rotation can be accessed via the task bar in the same manner as described above.
This support article from Apple explains how the side switch works.
http://support.apple.com/kb/HT4085 -
I just got a new iPhone, and i need to restore it. But my phone won't connect to WiFi and i'm AT HOME. It just says LTE. Why is this??
Do you have Wi-Fi router at home?
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Just got a new iPhone 6, selling my 5 to Amazon. Trying to follow Apple instructions to erase content before sending but 5 will not connect to iCloud so I can't proceed - when promoted to enter password I keep getting "Verification failed. There was an error connecting to iCloud". I have checked apple id/password multiple times and they are correct. Any ideas out there? Thanks in advance
HFJ,
every once in a while my iPhone 5 fails to recognize my Apple ID. I don't have to go all the way to Restore to Factory Settings, I just have to turn off the phone. (Hold down top button until screen asks to slide if you want to turn it off.) Give it a few seconds, turn it on again. -
I just got a new iphone 5 but cant send text message more than 1 person! I have group message ON. Why this is happening?
I'm having this EXACT same problem with my iPhone 4, and I have the same computer stats (I have a Samsung Series 7)
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I just got my new iphone. I successfully signed in my apple account by i have an issue with my icloud. It took my email but the password is incorrect. is the apple account email just the same with the icloud email?
ckuan is right.
also you can check you Apple ID in this website, https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/ -
How to I retrieve my purchased apps? I had my Iphone stolen in FEB, then in July my PC crashed. I just got a new Iphone but I dont know how to get the apps.
Open itunes store, click Purchased under Quick links.
Where is your backup copy of your computer? You can use that as well. -
I just got a new iphone 3GS and was trying to sync it with my itunes information from my old phone. However, I keep getting multiple error messages and after the sync is complete, I find that everything has transferred except my purchased itunes music and voice memos (I record my class lectures). I am not sure what I can do to fix this. Any ideas?
The error messages are:
-"Attempting to copy to the disk 'My Iphone' failed. An unknown error occured (-69)."
-"The iphone 'My Iphone' cannot be synced because there is not enough free space to hold all the items in itunes library."
-"The iphone 'My Iphone' cannot be synced. An unknown error occured (13010)." -
I just got a new iPhone 5. The sales person helped me transfer some photos from my MacBook Pro to the iPhone. Now, I can't get iPhoto to move photos from Photostream to events. Help!
Make sure you have iPhoto's Photo Stream preferences set as follows:
What happens when you drag photos from the Photo Stream window in iPhoto onto the Events icon in the left hand pane? That should import the photos into the library.
If it doesn't thenTry the following:
1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your
User/Home/Library/ Preferences folder.
2 - delete iPhoto's cache file, Cache.db, that is located in your
User/Home/Library/Caches/com.apple.iPhoto folder (Snow Leopard and Earlier).
or with Lion and Mt. Lion from the User/Library/Containers/com.apple.iPhoto/
Data/Library/Caches/com.apple.iPhoto folder
3 - launch iPhoto, reset its various preferences and try again.
NOTE 1: If you're moved your library from its default location in your Home/Pictures folder you will have to point iPhoto to its new location when you next open iPhoto by holding down the Option key when launching iPhoto. You'll also have to reset the iPhoto's various preferences.
NOTE 2: In Lion and Mountain Lion the Library folder is now invisible. To make it permanently visible enter the following in the Terminal application window: chflags nohidden ~/Library and hit the Enter button - 10.7: Un-hide the User Library folder.
OT -
I have got a new iphone recently. But I can't restore in app purchases. I have tried many times to reset it threw email and never got the message. I know I'm checking the right email I get your advertising messages there. I'm 85% sure I'm using the right answers! This has been very frustrating! Please help make this right!
We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
The reset link for the security question will send the email to your rescue email account : http://support.apple.com/kb/HT5312 - that is the email account that you are checking, and you've checked the spam folder on it as well as the inbox, and tried clicking the reset link again ?
If you aren't receivineg the email then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 link above to view your rescue email address to check that it's correct, in case you need to use it in the potential future use
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