Just got a new mac pro - flashing question mark and more...
I wonder if anyone can help me solve this problem. i just bought a mac pro, turned it on and a flashing question mark blinked on the screen. i got on my mac book to search apple.com for the problem and it said to boot with the install disk and hold the c key. i did all that and now i cannot take out the disk. i'm still unable to select a startup disk either. i currently have a mac g5 and loved it but it is old am really surprised with having this problem. can anyone help?
If it's new and it does that, it's very likely a loose component. If you feel comfortable doing so, open the case, and make sure that the RAM is firmly seated in its sockets and the drive cables firmly connected to the drives and the circuit board. Also check the power cables to the drives.
Depending on how the computer was handled in transit, these things can get jostled loose, and loose RAM or cabling will give you what you observe.
The other possibility is an outright hardware fault. Though rare, there's always hardware that resides in the tail of the service-life bell-curve due to some manufacturing / material defect. Apple is historically excellent about replacing same. You need to contact AppleCare or bring the unit to an Apple store or authorized repair center.
Similar Messages
-
Just got a new mac pro and can't manage to set a password and keep it. It keeps telling me I have the wrong password. I want to start over and I can't even get back in to do this bc it won't take any of my passwords. How can I start over completely?
You got a new laptop? try asking there or in Lion forum.
If it has Lion, use the Recovery Mode boot Command-R
Use that to erase and reinstall - it has network install ability.
Want MacBook Pro forum or Lion Community?
MacBook Pro
Lion Mac OS X Communities
New, as in from Apple, it would have asked for full setup.
Want to reset the password? (it is used then I'd wipe it clean and start over)
How to run the Password Reset utility in OS X 10.7 Lion -
I just got a New Mac pro--wanted to partition..DVD install disc says error.
I just got the new mac out of the box...Partitioned it and installed software. DVD 1 worked good..when it asked for dvd 2...it says error. I cleaned the DVD and tried it again. Same problem. I put it in my power mac to see if it would read it..and it does. Your thoughts?
i contacted apple..and they are sending me out a new DVD of disc 2. It was the internal drive i was using to install.
-
Hi...please help me. I just got a Mac Pro yesterday and did not set up a password at apple now it is asking me for one to download flash player plug in. what can i do?
Shootist007 wrote:
You must of set a password on the computer when you kfirst turned it on. Otherwise you wouldn't be using it.
What I think you are talking about is a user name and password for an Apple ID.
Apple IDs use a email address and a password you create for that email address on Apples website.
There should be a link on whatever page you are on to Create an Apple ID. Click that link.
Or just open App Store from the link on you Dock then Find the link to create an Apple ID.
Absolutely not. You can create a blank password. Yes it's stupid. Yes it's unsafe. But from helping people with their Macs, I find most do not set up a password. <facepalm> -
When I turned on my lap top for first time, it asked me if I wanted to transfer files with the help assistant and said No, I havent been able to find it again. I transferred from my PC to Mac like 4 years ago using an external hard drive but thought it was another way to do it. I have no space to do it using my Iphone btw, since I dont have double space free in the phone.
You can transfer your files from an older Mac using Migration Assistant in the Utilities folder. See:
How to use Migration Assistant to transfer files from another Mac
OS X Lion- How to use Migration Assistant to transfer files from another Mac
Migration Assistant tips and tricks
Or you can copy files to an external drive and transfer them that way.
Oh, and see:
A Basic Guide for Migrating to Intel-Macs
The Knowledgebase article Intel-based Mac: Some migrated applications may need to be updated refers to methods of dealing with migrating from PowerPC chips to Intel with the Migration Assistant safely. The authors of this tip have not had a chance to verify this works in all instances, or that it avoids the 10.6.1 and earlier Guest Account bug that caused account information to get deleted upon use of the Migration/Setup Assistant. However, a well backed up source that includes at least two backups of all the data that are not connected to your machine will help you avoid potential issues, should they arise. In event it does not work, follow the steps below.
If you are migrating a PowerPC system (G3, G4, or G5) to an Intel-Mac be careful what you migrate. Keep in mind that some items that may get transferred will not work on Intel machines and may end up causing your computer's operating system to malfunction.
Rosetta supports "software that runs on the PowerPC G3, G4, or G5 processor that are built for Mac OS X". This excludes the items that are not universal binaries or simply will not work in Rosetta:
Classic Environment, and subsequently any Mac OS 9 or earlier applications
Screensavers written for the PowerPC System Preference add-ons
All Unsanity Haxies Browser and other plug-ins
Contextual Menu Items
Applications which specifically require the PowerPC G5 Kernel extensions
Java applications with JNI (PowerPC) libraries
See also What Can Be Translated by Rosetta.
In addition to the above you could also have problems with migrated cache files and/or cache files containing code that is incompatible.
If you migrate a user folder that contains any of these items, you may find that your Intel-Mac is malfunctioning. It would be wise to take care when migrating your systems from a PowerPC platform to an Intel-Mac platform to assure that you do not migrate these incompatible items.
If you have problems with applications not working, then completely uninstall said application and reinstall it from scratch. Take great care with Java applications and Java-based Peer-to-Peer applications. Many Java apps will not work on Intel-Macs as they are currently compiled. As of this time Limewire, Cabos, and Acquisition are available as universal binaries. Do not install browser plug-ins such as Flash or Shockwave from downloaded installers unless they are universal binaries. The version of OS X installed on your Intel-Mac comes with special compatible versions of Flash and Shockwave plug-ins for use with your browser.
The same problem will exist for any hardware drivers such as mouse software unless the drivers have been compiled as universal binaries. For third-party mice the current choices are USB Overdrive or SteerMouse. Contact the developer or manufacturer of your third-party mouse software to find out when a universal binary version will be available.
Also be careful with some backup utilities and third-party disk repair utilities. Disk Warrior, TechTool Pro , SuperDuper , and Drive Genius work properly on Intel-Macs with Leopard. The same caution may apply to the many "maintenance" utilities that have not yet been converted to universal binaries. Leopard Cache Cleaner, Onyx, TinkerTool System, and Cocktail are now compatible with Leopard.
Before migrating or installing software on your Intel-Mac check MacFixit's Rosetta Compatibility Index.
Additional links that will be helpful to new Intel-Mac users:
Intel In Macs
Apple Guide to Universal Applications
MacInTouch List of Compatible Universal Binaries
MacInTouch List of Rosetta Compatible Applications
MacUpdate List of Intel-Compatible Software
Transferring data with Setup Assistant - Migration Assistant FAQ
OS X Lion: How to use Migration Assistant to transfer files from another Mac
Because Migration Assistant isn't the ideal way to migrate from PowerPC to Intel Macs, using Target Disk Mode, copying the critical contents to CD and DVD, an external hard drive, or networking will work better when moving from PowerPC to Intel Macs. The initial section below discusses Target Disk Mode. It is then followed by a section which discusses networking with Macs that lack Firewire.
If both computers support the use of Firewire then you can use the following instructions:
1. Repair the hard drive and permissions using Disk Utility.
2. Backup your data. This is vitally important in case you make a mistake or there's some other problem.
3. Connect a Firewire cable between your old Mac and your new Intel Mac.
4. Startup your old Mac in Transferring files between two computers using FireWire.
5. Startup your new Mac for the first time, go through the setup and registration screens, but do NOT migrate data over. Get to your desktop on the new Mac without migrating any new data over.
If you are not able to use a Firewire connection (for example you have a Late 2008 MacBook that only supports USB:)
1. Set up a local home network: Creating a small Ethernet Network.
2. If you have a MacBook Air or Late 2008 MacBook see the following:
MacBook (13-inch, Aluminum, Late 2008) and MacBook Pro (15-inch, Late 2008)- What to do if migration is unsuccessful;
MacBook Air- Migration Tips and Tricks;
MacBook Air- Remote Disc, Migration, or Remote Install Mac OS X and wireless 802.11n networks.
Copy the following items from your old Mac to the new Mac:
In your /Home/ folder: Documents, Movies, Music, Pictures, and Sites folders.
In your /Home/Library/ folder:
/Home/Library/Application Support/AddressBook (copy the whole folder) /Home/Library/Application Support/iCal (copy the whole folder)
Also in /Home/Library/Application Support (copy whatever else you need including folders for any third-party applications)
/Home/Library/Keychains (copy the whole folder) /Home/Library/Mail (copy the whole folder) /Home/Library/Preferences/ (copy the whole folder) /Home /Library/Calendars (copy the whole folder) /Home /Library/iTunes (copy the whole folder) /Home /Library/Safari (copy the whole folder)
If you want cookies:
/Home/Library/Cookies/Cookies.plist /Home/Library/Application Support/WebFoundation/HTTPCookies.plist
For Entourage users:
Entourage is in /Home/Documents/Microsoft User Data Also in /Home/Library/Preferences/Microsoft.
Credit goes to Macjack for this information.
If you need to transfer data for other applications please ask the vendor or ask in the Discussions where specific applications store their data.
5. Once you have transferred what you need restart the new Mac and test to make sure the contents are there for each of the applications.
Written by Kappy with additional contributions from a brody.Revised 5/21/2011 -
hi i just bought the macbook pro and i wanted to know how i can transfer all my music on itunes from my old desktop to my new macbook?
Derek's right. To explain his second point more, you can mount your old Mac's hard drive on your new one and once you've done this you can simply drag your music folder over.
You can mount various ways, if you have a router and both are on your LAN network I believe u use the Go menu in your new Mac to mount your old one.
You can also use a cable directly between the two. I did this years agonwith ethernet but I bet USB or even FireWire is possible.
Once you get your music copied over, you may need to add your music into your Mac's iTunes.
Open iTunes and then select Add to Library and then find your music folder to add. You can add single songs or folders of songs or your entire folder of all songs. -
I just got my new Mac Pro and can't seem to connect to my HP6380 printer. Any suggestions?
I
go into printer preferences and try adding it (the little plus sign on the bottom)
I don't know how you have it connected, so I can't offer any specific advice, also, check HP's website for any updated drivers, or run Software update to see if some have already been released
hope this helps
John B -
does this happen a lot to people because this is my first mac and i am having power issues with it. should i return it or take it to the store?
http://support.apple.com/kb/HT1490 Apple Portables: Calibrating your computer's battery for best performance
-
I just got a new MacBook Pro, and I tried to bring across my files from my last mac using time machine. After it was done copying I can't find my files anywhere but the space (about 130gb) has been used on my hard drive. Does anyone know how I can get to them? I did change my user name from 'user' while it was copying, could this have something to do with it?
You don't want to do that by copying.
Your best bet, by far, is to use Setup Assistant. If your Mac is running Snow Leopard, see Using Setup Assistant on Snow Leopard or Leopard.
If it came with Lion, it's a bit different: Using Setup Assistant on Lion -
I just got a new macbook pro (my other one stopped working). I am trying to sync the music on my iphone to my new mac's itunes library. I've clicked sync in iTunes but it doesnt work. how can i do this? I don't want it to delete everything from my phone or old computer.
hstarkeyy wrote:
I don't want it to delete everything from my phone or old computer.
You don't need to delete anything from your phone or you old computer.
Copy the entire /Music/iTunes/ folder from old computer or backup to /Music/ on new computer.
If you cannot use the old computer or don't have a backup...
-> Recovering your iTunes library from your iPod or iOS device
Then immediately make a backup of your new computer.
Get an external drive and plug it in and use -> Time Machine -
Daughter's homework assignment needs adobe flash plug in. Just got my new MacBook Pro and scare to download program if it compromises the security of laptop. What do I do in this situation?
OS X will automatically block versions of Flash that are known to be unsafe. As long as Flash is kept up to date, it's reasonably safe. You can minimize your exposure to Flash content by installing the "ClickToFlash" or "ClickToPlugin" Safari extension. Flash elements will then load only when clicked.
-
I just got a new MacBook Pro, plugged my iPod into it and noticed all my songs didn't transfer, including the 6 new ones I just purchased. I then brought it back to my PC to sync, and lost all my songs on my iPod. I'm now receiving all kinds of weird messages that the name of my iPod is a duplicate and cannot be synced (no matter what I put in it). During the process of loading it on my Mac., a bunch of odd emails were popping up to sync. I just kept deleting and adding mine. Is it corrupted? What have I done??? I am a personal trainer and live by my iPod. Please help.
Your post is abit confusing, especially on getting those weird messages and emails,( assumed in your Windows machine.)
Most likely you have Restored the iPod using the new Macbook pro, using the same name as that in your Windows machine, hence the duplicate name warning, as it is trying to sync Automatically.
If you are syncing your iPod to both the Mac and Windows, you must set it to Manually Manage Music, in the first machine that you setup iTunes with the iPod. Read thsi Apple Support Article
In iTunes, Preference, tick on Prevent devices syncing automatically
Hopefully your music are still in both your iTunes library,
Connect the iPod to the Mac
Restore it (just to fix any filesystem corruption by the Windows end)
Set it to Manually Manage Music
Sync your selected songs in your library.
Whern sync complete, Eject it
Connect it to your Windows PC.
Select the song in the library
Sync it.
It should work if your ipod Hardisk is not giving any problem.
Good luck! -
I just got a new mac and use my external hard drive to save all my images to but whenever I go to save my photo to my hard drive it says I do not have write access....Whats wrong how do i fix this or do i need a new hard drive??@
This is a Mac question not a Photoshop question, and I am a Windows users, but I can Google and this might be what you need to do:
http://www.makeuseof.com/answers/change-read-permision-external-hard-drive-mac/ -
I have just got a new mac book pro. When I synced my iphone 4s with it my audible book files were deleted from my phone though they are on the computer still. A pop up said my iphone was not authorised to play on this computer. Everything else is there just not my audio books from Audible. I'm half way through a book, what do I do?
The iphone is not a backup device.
You need to copy everything from your old computer, or your backup copy of your old computer to your new one. -
I just got a new macbook pro, firefox is being very glitchy, please help?
I just got a new Macbook pro yesterday.
I took it home and downloaded the newest Firefox (my go-to browser for years), and I'm having some pretty substantial issues.
First, I tried streaming a movie on Netflix last night, and I'm getting a really obscure error message that provides me a list of steps. I follow the steps and nothing happens. I tried watching on Chrome and Safari and they both work.
Next, and this is the one that confuses me most, is when I pull up a video on youtube and take it to fullscreen, The bottom toolbar that gives pause and play options, shows how far along in the video you are, etc, is granulated and slightly obscured. Somehow abstracted, I guess, when it should obviously be crystal clear. I've literally never seen anything like this before, and once again, it's only happening on Firefox. I'm pretty frustrated at this point, can anyone help me?
Before you ask, I've run all my software updates and everything is completely good to go, so that's not the solution.
Thanks for reading, hopefully I can get some feedback soon.Is it a beep or a chime (or tone)?
When it's powered on, the Mac goes through a POST (Power On Self Test), in which it briefly tests crucial components. A (more or less) musical chime or tone indicates that the POST was successful. If POST fails, what you hear depends on the Mac and the error -- a beep, or several beeps, or even a chord. These articles will give you more info
<http://support.apple.com/kb/HT1547>
<http://support.apple.com/kb/HT2341>
The startup chime may be a problem if you start your MBP in an inconvenient location. You can mute it by holding down the mute key (F10) until the Apple logo appears.
Maybe you are looking for
-
I need a vi converted from LabVIEW 9.0 to 8.6 or 7.1
I have a few vis that need to be saved to an earlier version. These are in version 9.0 and I need them in 8.6 to open them. It would be better if I could get them in 7.1. Solved! Go to Solution. Attachments: Grab_continuously_new.vi 380 KB Mikrotron
-
All of a sudden mail ends up in the wrong folders how do i fix this i use mac mail, i have three machines with my account set up on it. Today i find also that when i filed items out of my in box and there is still a copy in my inbox and one in the f
-
How can I set New Tab Plus as my default tab?
When I would open a new tab, New Tab Plus would come up, then I could select from my apps that I had added on there. Tonight we had a quick power outage (under 1 minute) while I was out and when I opened Mozilla (that part came up correctly) and clic
-
Iphoto 09 worked fine for a week - NOW NOTHING!!
So I upgraded to Iphoto 09 last week and everything worked fine. This weekend I did the facial recognition process across 40 k photos. It took almost 30 hours but completed the process and yesterday everything seemed to be working just fine. Today I
-
Can anyone help please. I have been trying to export my swf to a jpg. The picture is going to be used for the background to my site. The dimensions of the image are 1000px by 1 px. I get a message that I can not export with anything less than 4px wid