Just got a new phone, tried to update, did I lose all my contacts?
Hello everyone,
My iPhone 4 died, and the Apple store gave me a new replacement. When I went back to restore it, a message came up that said the new iPhone's software was too old to to restore, and said to restore the iphone from new to update the software, and then you can restore your old information.
Well I restored the phone as new, uploaded the new software, but now I don't see an option to restore from my last backup. It just says restore from factory settings.
Am I screwed?
If you right click on the phone's name on the left side of iTunes, do you get an option to restore from backup? If so, choose that option and choose the appropriate backup from what is offered. Let the process complete and then see where you stand?
Once that is done, check out this link to help you get syncing setup so that you'll have your data properly syncing with your computer.
http://support.apple.com/kb/ht1386
Post back to let us know if it works...
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