Just got a pop-up from MacKeeper. What is it and is it safe or a scam?
I just got a pop-up from MacKeeper. Is this real or a scam?
It's a scam; see here:
http://support.apple.com/kb/HT4650
And run Software Update to make sure you have the latest security update from Apple which also addresses this trojan.
Similar Messages
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I just got my Mac back from Apple repair and I can't burn a disc. What do I need to do to make that happen?
Hello deneye2112,
Thank you for providing the details of the burning issue you are experiencing. I found some resources that I think might help:
First, I recommend resetting the System Management Controller (SMC) on your Mac (I wasn't sure if you had a removable battery or a built in battery, so I listed the steps for both):
Resetting the SMC on Mac portables with a battery you can remove
Note: Learn about removing the battery on MacBook and MacBook Pro.
Shut down the computer.
Disconnect the MagSafe power adapter from the computer, if it's connected.
Remove the battery.
Press and hold the power button for 5 seconds.
Release the power button.
Reconnect the battery and MagSafe power adapter.
Press the power button to turn on the computer.
Resetting the SMC on portables with a battery you should not remove on your ownNote: Portable computers that have a battery you should not remove on your own include MacBook Pro (Early 2009) and later, all models of MacBook Air, and MacBook (Late 2009).
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
You can find the full article here:
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/HT3964
If you are still having trouble with burning after that step, I recommend reviewing the section titled "Top troubleshooting tips" in the following article:
Disc Burning Quick Assist
http://support.apple.com/kb/HT1152
Thank you for posting in the Apple Support Communities.
Best,
Sheila M. -
my wife just got the new macbook air. What cable do I need to copy music and photos from my 2007 macbook to the new macbook air?
Try doing it without a cable!
Use AirDrop, described here:
http://support.apple.com/kb/HT4783
UPDATE - Oh, sorry, I see the article points out the MacBook is too old for AirDrop.
Message was edited by: sberman -
hey! my i just got my ipad back from having it taken away for a long time and i have know idea what the passcode is ive tried everything and i have no idea what to do
Restore, if iTunes will let you. Everything except the password will be restored. Connect via cable to the computer that you use for sync. Be forewarned that it takes a long time. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore and you have IOS-6 or lower, go into Recovery Mode per the instructions here. If you have IOS-7, read this. -
Just got my iPod back from service...now what???
I was forced to send my iPod in to be serviced, due to the Folder/Exclamation Point Error.
I just got it back today. Now what? How can I make this iPod, which is not my old one, but a completely new iPOd, work with my iTunes?
All I really want are the songs I have on my computer to be loaded on to my iPod. Anyone know what I need to do?Welcome to Apple Discussions, Sam.
Assuming you have a good connection you simply download and run the latest firmware updater from this site. Retore the iPod (which will format it for your PC) and then completely resync it with iTunes and you're good to go. -
i have just got my 3gs back from my daughter and i have put my sim card in and it comes up as emergency calls only. That is my first problem then when i plug it into itunes it only recognises it as her iphone can anyone help my please ?
I agree with wjosten. Sounds like a sim card issue. Was your sim card removed from a working,activated phone? I've switched sim cards in an iphone multilple times and never had a problem. You might try removing the sim card and reinstalling.
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I just got my replacement phone from Warranty. The phone was on for just 2 hours and it crashed. I was told that motorola knows about this "possible" issue. I got a new sim, hard reset, If it can be done I did it. They are now sending me the same phone again. Number 3. I would hope this one doesn't crash but I rather have a different phone so I can enjoy using my account. The phone's most recent error was today. " Unfortunately, the process com.motorola.widget.circlewidget3d" has stopped. At least the error message works and it's polite. I told tech this and they could not answer my question or help me other then "let's do a hard reset" My warranty replacement is coming on Monday. Let's hope this one works. Anyone else havinbg the same problem. it says "such and such as stop working" on all sorts of stuff! Help! I want my iPhone Back!
I just did a google search on this issue. OMG, I got a ton of videos on this or similar issues. Each one says in some way to clear the cache, reset the data, etc. Why in the world would this continue to happen and they not do a fix that resloves this without having to lose or stop what your doing. This is a very long and constant issue it seems with Android phones as there must have been pages and pages of what I now call "Unfortunately" So I am going to pray that Verizon helps me out and gets me away from this issue and helps me go back to iPhone or try the Samsung.
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for some reason , when i restore my iphone 4s to factory settings my headphones work when listening to music or youtube videos but when i backup my information onto it , it only comes out of one ear bud and i just got a new one from the apple store. my old iphone 4s audio jack was messed up but i just got a new one with my warranty , can anyone help me please.
It doesn't matter what it is in your backup that's causing the problem because you can not selectively restore things from your backup. It's all or nothing.
Set you phone up as a new device and start over. -
I my ipod isn't letting me swipe in on the lock screen, and for now, i've given up on that, and i just got a new laptop. So what i'd like to do is not worry about getting in my ipod, but to plug it in my computer and get my music off of it. it is not letting me do this because i have to unlock my ipod but, sadly i cannot, if anyone can help me it would be greartly appreitiated.
You don't have to purchase it again, but you do have to download it. See Downloading past purchases from the App Store, iBookstore, and iTunes Store: http://support.apple.com/kb/HT2519
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hey sur. my name anas and am from morocco i've just got a new iMac 2011 with OSX 10.7 and i want to downgrade to 10.6 please could you help sur to solve this it
anas guellaf wrote:
it still make 3 bips before starting the IMAC.
That is another problem not related to the Mac OS X version you are trying to use.
Three beeps at startup means you have a bad ram module in the computer. Did you install the ram or did it come from another owner this way? The first problem you need to solve is the bad ram.
When the iMac starts, go to the apple left side of the menu bar, About This Mac, More Info, System Report, Hardware, Memory and see what the report is on the memory...does the iMac report all memory modules that have been installed as OK or does it show bad memory? If there is not any information, you then need to remove the memory modules and restart one at a time to see which is bad.
On the bottom of the screen there should be a small door that you can remove with a small screw driver. You need to lay the iMac flat, disconnect the power cord, remove that small door and remove the memory modules. You can then put two in (if it has four) and see if it starts without the beeps. Do that with each module so you find out which is bad. Once you know the bad memory, you can buy a new module, just like the ones installed, so the iMac starts without the beeps.
Next, you cannot use a DVD for another computer for your iMac unless it is from one that is identical to yours. So, you need to talk to Apple and have them send the DVD for your particular iMac. -
Just got my computer back from being fixed and can not load Itunes
Just got my computer back from being fixed, they took Itunes off. Now trying to download it again and this is what happens, it says thanks for downloading Itunes, but it never launches nor can I find it anywhere on my computer. It doesnt launch when I plug my phone in either. I did notice that it says it downloaded a Binary file? This is on windows XP and Im not good at this kind of thing. Can anyone please help me.
try downloading a little bit older version of itunes, thats all i got
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just got an iphone 4 from my dad and its his old iphone and i was gonna delete his account so i can put my account on the iphone but he does not remember the password so I couldnt delete it. I need help deleting it without a password.
If the iPad has Activation Lock - that is, it's asking for the previous owner's Apple ID and password to activate the device or to turn off Find My iPhone - then you will need that information. There's no way around it If your father can't remember the password, he'll need to recover it.
http://iforgot.apple.com
If he can't do it via that page, then he'll have to call Apple Support and ask to speak with Account Security.
If that's not the "password" you meant, please post back and clarify.
Regards. -
I just got a retro clock from brookstone and in setting it up it asked if I want to use current location which is incorrectly "Buffalo" but I do not know how to change it. Can anyone help me find where to change location?
As I understand it, Apple gets your location from the wi-fi router to which your iPod is connected. Location Services identifies the router and then checks for its location in Apple's database. If the router has been recently relocated or if there is a glitch in Apple's database, you will get an incorrect location. I don't think that there is anything you can do about it. You could send Apple a message about the error, but I doubt if they would do anything about it.
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I have just got iTunes match. It appears that since joining and starting it some tunes have been deleted from my library. They are shown in the listing but iTunes can no longer locate the files. Any suggestions?
If they are showing in the Videos app with a cloud then go into Settings > iTunes & App Store on your phone and set Videos (under the 'Show All') heading 'off' - you might (depending upon which country that you arein) have a similar button for music and the Music app.
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When I take a photo it won't let me review it. It takes me to a screen that says no photo's or video's in this album. I just got it the I Phone 5, what button do I need to set up?
I will request that yor post be moved to the iPhone forum - it does not involve iPhoto for the Mac
LN
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