Just Got a Refurb Zen Micro, Can Anyone Please Help - Clic

Hi all,
Just got a Zen Micro 6GB refurb today, when i first tried it (before hooking upto a PC) the clicker didnt work. I hooked it upto my PC and transferred some tracks, when i disconnected however my device started playing up.
When i turned the device on the screen glowed blue for 5 or so seconds, and then turned off. My first (panicked) thought was that the player was updating its firmware when i had unplugged it, although it didnt mention this anywhere.
What was interesting however was while the device was in this "blue screen" mode, when i scrolled up and down the clicker made a clicking sound, even though i couldnt see what i was scrolling because the screen was dead apart from the backlight. This proved that the clicker did physically work.
I reconnected to the PC in some vein hope of fixing it, and after a couple of on/off cycles it booted, and has worked fine since, however when i set the clicker on it still wont click.
I am interested as to if anyone has any ideas as to how to possibly fix my clicker problem. I know it will physically work as i've heard it click when my device crashed, i reckon a bad firmware flash has stopped my clicker clicking.
Can anyone recommend me a particular firmware please, everyone said to stay away from the latest PlaysForSure firmware on my old Zen Xtra, and apparently it bricked lots of devices, so im a bit apprehensi've about getting the latest release.
If anyone can help me fix my clicker please i would be most grateful as i dont want to send my little player back.
Thanks!

Have you followed the installation instructions?
Step :Insert the battery
Step 2:Set up the software
Turn on your computer.
You must log in as an administrator in Windows ? before you can set up the
software.For more information,refer to your operating system?s online
Help.
2 Insert the Installation and Applications CD into your CD-ROM/DVD-ROM
dri've.
Your CD should start automatically. If it does not,follow the steps below:
i.Double-click the My Computer icon.
ii.Right-click the CD-ROM/DVD-ROM dri've icon,and then click
Autoplay .
3 Follow the instructions on the screen.
4 When prompted,restart your computer.
WARNING DO NOT connect your player to your computer before setting up the
software.
Step 3:Charge the battery
Connect your player to your computer?s USB port with the supplied USB
cable.
2 When the battery is charging,the battery charging icon flashes on the
Organic Light Emitting Diode (OLED)display.
3 Disconnect your player from your computer when the battery is fully
charged and you see on your player ?s OLED display.Fully charging your
player takes approximately fi've hours. If your fully charged player remains
connected to your computer for a prolonged period,the OLED display
blanks out automatically to save battery power.
NOTE:
? For continuous battery charging using the USB port,make sure
your computer is not in power conservation mode.For more
information on power conservation modes,refer to your
operating system's Help.
? Connect to a computer USB port only;avoid connecting to a USB
hub.
?For express battery charging without using your computer,
purchase the Zen MicroPhoto Power Adapter or Uni'versal Travel
Adapter.

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