Just got a windows 7 computer and itunes asked me to authorize which i did but it keeps saying i have not authorized even though one time it said this computer is already authorized
I just got a windows 7 computer. Can not sync because i can not seem to authorize this computer for some i tunes purchases. I repeatedly authorized the computer but I still keep getting the same message
Doublechecking. In the course of your troubleshooting to date, have you worked through the following document?
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
Similar Messages
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I purchased a song from the itunes store and downloaded it to my ipod and it will not play what happens now?
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item. -
I updated my iTunes and an error message popped up and now I can't get into my iTunes account on my computer? It says to reinstall which I did and it still has the same message? Anyone else have this problem and how can I fix it????
See Troubleshooting issues with iTunes for Windows updates.
tt2 -
I just got a new iPhone and iTunes won't let me make purchases, I don't remember the answers to my security questions. What can I do to reset them?
You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(95667) -
I just got a new laptop and itunes is not working I have tryed to reinstall it and do alomst everything and it's still not working. Help?
What do you mean "not working"? That could mean multiple different things.
If help is desired, be as specific as possible. -
I have updated to the latest version of iTunes (11.2.2.3). However, when I connect my iPod it shows in My Computer and iTunes opens automatically when the iPod is connected but the device doesn't show in iTunes. Any ideas? I am on Windows 8.1 and my iPod is a Classic
Hi murr18140,
Welcome to the Support Communities! The article below will help you troubleshoot the issue you are having with your iPod classic not being recognized in iTunes for Windows:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363?viewlocale=en_US
I hope this information helps ....
- Judy -
I just got an Iphone 5 and its asking me for my "voice message I.D." what is this and where do I findmine? Please?
It may be the password for your voicemail. Contact your cellular service provider if you don't know what it is or remember even having one (which is a pretty common problem since it gets used so infrequently).
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i connected my iphone 3g to itunes which was in 4.1 firmware and itunes ask for an update which i downloaded an updated the phone to version 6.1.3 but my phone cannot start it shows no service my sim card is not getting network and i cannot use the phone. what should i do.?
First, you do not have a 3G if you could upgrade it to 6.1.3, because 4.2.1 is the last version that will work on the 3G. So you either have a 3GS or you somehow hacked the phone to install an incompatible version. You can check the model you have by entering your serial number here: https://selfsolve.apple.com/agreementWarrantyDynamic.do
Assuming you have a 3GS the most likely reason for your problem is you have a gray market phone that was hacked or jailbroken to unlock it. When you upgraded it you removed the hack, so the phone is now locked to its original carrier. -
I just got my macbook air and i thought i'd set up my email but it is not working and I do not understand anything on the website. I have a gmail account if that helps.
The warranty entitles you to complimentary phone support for the first 90 days of ownership.
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How do you set up to back up iPad notes in iCloud? I turned on backing up notes in iCloud settings, and it asked me to create a .me account, which I did, but I don't see my notes anywhere on iCloud, and I never received a password for my .me account.
You'll find your notes under Mail in iCloud. There's a separate folder on the left that's labeled notes so you can access them anywhere. And your me.com account will have the same password as your Apple ID (in fact, you can log into iCloud with just your Apple ID, as the two accounts are permanently linked).
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i get a message MSVCR80.dll is missing reinstall itunes which i did but i keep getting the same message and cant open itunes at all
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components; this won't normally affect its library, but that should be backed up anyway.
(99134) -
Im trying to sync my iphone 3 to my computer but it keeps saying usb device not recognised
im trying to sync my iphone 3g to my computer but it keeps saying usb device not recognised.
Hi abbyntaff,
Welcome to Apple Support Communities!
Take a look at one of the articles below, the first iss for windows computers and the second is for Macs. They provide troubleshooting tips that should help resolve issues that would cause an iPhone to not be recognized by a computer.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
-Jason -
HT5312 I tried to download a song but Apple is saying I have not used this computer before
I tried to download a song but Apple is saying I have not used this computer before and that in order to downloas the song I need to "verify my identity" by answering some securiry qiestions.
This is wrong because I have downloaded scored of songs on this computer but I answered the security queations anyway, only to be told I have answered incorrectly.
But the anwers were correct.
Anyone any ideas what might be happening?
Thank you.Have you re-installed or updated the OS on that computer ? There have also been the occasional post from other people when it hasn't been the first purchase.
If it's not accepting your answers then the page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 half-way down that page should give you a reset link.
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use -
I am trying to download iTunes but it keeps saying I have to verify that I have sufficient privileges to start system services. I have downloaded iTunes without a problem before, and I'm the only user on my computer so I obviously have suffucient privileges.
fhdNKS, how did you fix it? I'm getting the same error message and can't figure it out. I've seen this question several other times on this forum too. Thanks!
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i have been trying to sync my device to itunes but it keeps saying i have the wrong itunes. the thing is its the same one i have had all the timei have had this phone? I have even went through and uninstalled and reinstalled 3 times. what the hek is going on? HELLP!!!!
another messge popped up "Itunes can not connect to this iPhone(iPod).An uknown error occurred (0xE8000084)."
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