Just got an 8830 from a friend and can't setup email

A friend gave me a used 8830 today. I have switched it to my number but I am not able to set up email. I think it is because I cannot register a new username/password with the phone's PIN/ESN. It says the device has already been registered. However, I do not know the username/password (and won't be able to find it out). Any suggestions? Is there a way to reset the username/password associated with this PIN/ESN?
Thanks.

Usually the previous owner has to contact the carrier to release the PIN from their system. I don't think that if you call Verizon (or whoever the previous carrier was) that they'll let you do that yourself. Can the person you got the phone from contact the carrier for you?
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