Just got macbook pro, need to reformat to erase my data how do do that

I just got my macbook pro 13.3 with i5, need to reformat do get passwords off, did not come with any disks, how do I do that. 

Starting with OS X 10.7 Lion, Apple stopped including OS X DVD's. Rather, there is a recovery partition you get to by booting while holding down the command and r keys. That brings up Disk Utility, amongst other options, which you can use to erase the hard drive.

Similar Messages

  • HT3231 I've just got MacBook pro and now I can't get pass the password section.  We didn't set a password

    Help please, my MacBook pro is asking for a password but we didn't set one

    You need to set a password. So, do this:
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    When the menubar appears select Terminal from the Utilities menu. Enter resetpassword at the prompt and press RETURN. Follow instructions in the dialog window that will appear.
    Or see Reset a Mac OS X 10.7 Lion Password and OS X Lion- Apple ID can be used to reset your user account password.

  • I got macbook pro 13" i bought in 2011 but its now getting slow when i start up or when shutting down .and apps takes time to open like just bouncing????????

    i got macbook pro 13" i bought in 2011 but its now getting slow when i start up or when shutting down .and apps takes time to open like just bouncing????????

    See the Mac OS X Speed FAQ.

  • Hi I just got my new Apple TV and I cant figure out how to connect it with My MacBook Air (11-inch, Late 2010- Processor  1.4 GHz Intel Core 2 Duo) OSX Version 10.8

    Hi
    Hi I just got my new Apple TV and I cant figure out how to connect it with My MacBook Air (11-inch, Late 2010- Processor  1.4 GHz Intel Core 2 Duo) OSX Version 10.8

    Are you referring to mirroring or you just unable to set up homesharing.
    AirPlay Mirroring requires a second-generation Apple TV or later, OS X 10.8 or better and is supported on the following Mac models: iMac (Mid 2011 or newer), Mac mini (Mid 2011 or newer), MacBook Air (Mid 2011 or newer), and MacBook Pro (Early 2011 or newer). It also requires the computer to be using wi-fi.

  • I've just brought myself a new MacBook Pro from a friend I have no idea how to use them I YouTube how to reset a MacBook Pro I done everything all we'll In till you reinstall then it say "this disk is locked"??? Can anyone help me please

    I've just brought myself a new MacBook Pro from a friend I have no idea how to use them I YouTube how to reset a MacBook Pro I done everything all we'll In till you reinstall then it say "this disk is locked"??? Can anyone help me please

    I done everything all we'll In till you reinstall
    Please detail ALL you have done so far in the way of troubleshooting?   Need this info to avoid the been there done that scenarios.
    Care to share which OS you are using?
    Which MBP model do you have? 

  • I am wondering if my MacBook Pro needs an AntiVirus Protection?

    I am wondering if my MacBook Pro needs an AntiVirus Protection?  Thank you.

    JulietSNour wrote:
    I am wondering if my MacBook Pro needs an AntiVirus Protection?  Thank you.
    OS X already includes everything it needs to protect itself from viruses and malware. Keep it that way with software updates from Apple. If you choose to install Microsoft Windows on your MBP, that's another subject altogether.
    A much better question is "how should I protect my Mac":
    Never install any product that claims to "speed up", "clean up", "optimize", or "accelerate" your Mac. Without exception, they will do the opposite.
    Never install pirated or "cracked" software, software obtained from dubious websites, or other questionable sources. Illegally obtained software is almost certain to contain malware.
    Don’t supply your password in response to a popup window requesting it, unless you know what it is and the reason your credentials are required.
    Don’t open email attachments from email addresses that you do not recognize, or click links contained in an email:
    Most of these are scams that direct you to fraudulent sites that attempt to convince you to disclose personal information.
    Such "phishing" attempts are the 21st century equivalent of a social exploit that has existed since the dawn of civilization. Don’t fall for it.
    Apple will never ask you to reveal personal information in an email. If you receive an unexpected email from Apple saying your account will be closed unless you take immediate action, just ignore it. If your iTunes or App Store account becomes disabled for valid reasons, you will know when you try to buy something or log in to this support site, and are unable to.
    Don’t install browser extensions unless you understand their purpose. Go to the Safari menu > Preferences > Extensions. If you see any extensions that you do not recognize or understand, simply click the Uninstall button and they will be gone.
    Don’t install Java unless you are certain that you need it:
    Java, a non-Apple product, is a potential vector for malware. If you are required to use Java, be mindful of that possibility.
    Disable Java in Safari > Preferences > Security.
    Despite its name JavaScript is unrelated to Java. No malware can infect your Mac through JavaScript. It’s OK to leave it enabled.
    Block browser popups: Safari menu > Preferences > Security > and check "Block popup windows":
    Popup windows are useful and required for some websites, but popups have devolved to become a common means to deliver targeted advertising that you probably do not want.
    Popups themselves cannot infect your Mac, but many contain resource-hungry code that will slow down Internet browsing.
    If you ever see a popup indicating it detected registry errors, that your Mac is infected with some ick, or that you won some prize, it is 100% fraudulent. Ignore it.
    Ignore hyperventilating popular media outlets that thrive by promoting fear and discord with entertainment products arrogantly presented as "news". Learn what real threats actually exist and how to arm yourself against them:
    The most serious threat to your data security is phishing. To date, most of these attempts have been pathetic and are easily recognized, but that is likely to change in the future as criminals become more clever.
    OS X viruses do not exist, but intentionally malicious or poorly written code, created by either nefarious or inept individuals, is nothing new.
    Never install something without first knowing what it is, what it does, how it works, and how to get rid of it when you don’t want it any more.
    If you elect to use "anti-virus" software, familiarize yourself with its limitations and potential to cause adverse effects, and apply the principle immediately preceding this one.
    Most such utilities will only slow down and destabilize your Mac while they look for viruses that do not exist, conveying no benefit whatsoever - other than to make you "feel good" about security, when you should actually be exercising sound judgment, derived from accurate knowledge, based on verifiable facts.
    Do install updates from Apple as they become available. No one knows more about Macs and how to protect them than the company that builds them.
    Summary: Use common sense and caution when you use your Mac, just like you would in any social context. There is no product, utility, or magic talisman that can protect you from all the evils of mankind.

  • Just bought MacBook Pro, cannot connect to the Internet at home. I have wifi at home and my iPad and cell phone can connect to the wifi

    Just bought MacBook Pro, cannot connect to the Internet at home. I have wifi at home and my iPad and cell phone can connect to the wifi

    ***   When you post for help, please state which OS X is installed.
    If you aren't sure, click About this Mac from your Apple menu 
    Troubleshooting advice can depend on that information.

  • I just brought Macbook pro(without retina display) on 15 june 2013 and since then put it on 6-7 hours of charging but still my macbook pro is not 100% charged. but why? (green light is displayed on the adapter pin)

    i just brought Macbook pro(without retina display) on 15 june 2013 and when i switched it on the battery was 72 % charged and now the battery is charged to 62%, i used the charger that came with it and kept it for 6-7 hours on charging but it is not charged to 100% but why? also the green light is always on when i plug the charger with my mac book pro.Please tell me the meaning of Green light on power cord lid (mac book pro not charging or charging?) and also the other light if there like amber or any other colour.

    Hello Shailendras33,
    Congratulations on your new MacBook Pro!  Thank you for providing all the information about what is going on with the charging issue. 
    Firstly, I found some information on page 11 of the MacBook Pro User Guide about what each color of the LED means on the Power Adapter:
    When you first connect your power adapter to your MacBook Pro, an indicator light on the
    MagSafe connector starts to glow.  An amber light indicates the battery is charging.  A green light indicates that the battery is fully charged.
    You can find the MacBook Pro User Guide here (this is not for the latest MacBook Pro, but the information about the MagSafe adapter is true for the newest model):
    MacBook Pro User Guide
    http://manuals.info.apple.com/en_US/macbook_pro_15inch_late_2011.pdf
    It sounds like you are not getting the amber light indicating your computer is charging, and you are noticing that the battery level is depleting.  I recommend resetting your System Management Controller when something like this is occurring:
    Resetting the SMC on portables with a battery you should not remove on your own
    Note: Portable computers that have a battery you should not remove on your own include MacBook Pro (Early 2009) and later, all models of MacBook Air, and MacBook (Late 2009).
    Shut down the computer.
    Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
    On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
    Release all the keys and the power button at the same time.
    Press the power button to turn on the computer. 
    Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
    You can find the full article here:
    Intel-based Macs: Resetting the System Management Controller (SMC)
    http://support.apple.com/kb/ht3964
    Thank you for posting in the Apple Support Communities. 
    Best,
    Sheila M.

  • I have a early 2008 Macbook Pro, need to up grade the hard drive so that I can add a windows environment what is the largest drive that I can put in this computer? Is the storage size the constraint or the physical size of the drive? Or a combination?

    I have a early 2008 Macbook Pro, need to up grade the hard drive so that I can add a windows environment what is the largest drive that I can put in this computer? Is the storage size the constraint or the physical size of the drive? Or a combination?

    The largest capacity HDD that you can install is the HGST 1.5 TB HDD:
    http://eshop.macsales.com/item/HGST/0J28001/
    Any 2.5" 9.5mm thick SATA HDD will fit and operate in your MBP, regardless of capacity.
    Ciao.
    Message was edited by: OGELTHORPE

  • Hello THIS IS RAZA I GOT A MACBOOK PRO I HAVE A PROBLEM. PROBLEM IS how to solve this problem i have uploaded in .... all the time few days later on i face this problem in safari..... anyone can help me please.....thanks Screen Shot 2015-03-21 at 10.

    Hello
    THIS IS RAZA
    I GOT A MACBOOK PRO
    I HAVE A PROBLEM. PROBLEM IS how to solve this problem i have uploaded in .... all the time few days later on i face this problem in safari..... anyone can help me please.....thanks

    This is a scam. Do not phone these people, at best they will charge you for unnecessary 'cleaning' and at worst they will gain access to your Mac and steal your data. You've probably managed to install some 'adware' which is producing this fake warning. 'Adwaremedic' should remove it and is safe to use - please see
    http://www.adwaremedic.com/index.php

  • Just bought macbook pro and want to download purchases I have already made from itunes apps but when it says downloaded can't find it. I have run a search and found it in my mac but unable to open or do anything??

    just bought macbook pro and want to download purchases I have already made from itunes apps but when it says downloaded can't find it. I have run a search and found it in my mac but unable to open or do anything?? Do not understand what is happening.

    robynmm wrote:
    so how do I get the same apps for my macbook pro? or is that not possible?
    Not sure if that same Application is designed for Mac Os x, Search for Applications on App Store instead of iTunes on your Macbook Pro, as Applications available on iTunes Store on a Macbook is designed to work only on iOS Device like iPhone, iPad and iPod Touch and whatever is available on App Store on Mac is designed for Mac Os x.

  • I have a license for CS6 on my MacBook Pro.  I want to purchase an iMAC and be able to do my heavy duty Photoshop processing on this new iMAC when I am at home  I need to keep CS6 on my MacBook Pro and use it when I travel.  How can I have copies of CS6 o

    I have a license for CS6 on my MacBook Pro.  I want to purchase an iMAC and be able to do my heavy duty Photoshop processing on this new iMAC when I am at home  I need to keep CS6 on my MacBook Pro and use it when I travel.  How can I have copies of CS6 on both machines.  I am the only user of this software.

    You can install and activate CS6 on both machines perfectly legally.

  • Hi, i got Macbook Pro 2007, OS X 10.5.8, I would like to update my system, which one I should choose? tks

    hi, i got Macbook Pro 2007, OS X 10.5.8, I would like to update my system, which one I should choose? tks

    Mountain Lion is the current version of the latest OS, with Mavericks coming this fall.
    However, I would suggest that you simply upgrade to Snow Leopard -> http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard. It's a very good, very fast OS and, best of all, it can still run those PPC apps that you may be using.
    My 2¢...
    Clinton

  • I've got macbook pro w/OSXv10.6.8 and intel core 2 duo...how do i know if i have leopard or snow leopard?  i'm interested in the new lion

    I've got macbook pro w/OSXv10.6.8 and intel core 2 duo...how do i know if i have leopard or snow leopard?  i'm interested in the new lion

    tiger was 10.4
    leopard was 10.5
    snow leopard was 10.6
    and LION 10.7!!! LOL
    so you have 10.6   which is snow leopard
    you should be ready to update assuming you meet the other requirements.

  • I just bought macbook pro with 10.8.3 os. When i start the system, all applications automatically start up as well! How can I turn them off. I checked the user settings and no application is set tom open automatically!

    I just bought macbook pro with 10.8.3 os. When i start the system, all applications automatically start up as well! How can I turn them off. I checked the user settings and no application is set tom open automatically!

    You have 14 days to return the computer w/no questions asked.  Plus you have 90 days of FREE phone tech support on top of your standard 1 year warranty unless you also purchased AppleCare which gives you an additional 2 years of coverage plus FREE phone support.
    Strongly suggest that you take FULL advantage of the above before it runs out.  Let Apple deal w/the problems.

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