Just got message that iTunes cannot locate 2382 songs. I see them, but I don't seem to be able to "recover" them. How do I locate them in a block versus one at a time?

I installed Nokia PC Suite software including a music player. I opened iTunes so that I could transfer music to my mobile phone. My iTunes response was that it could not locate my music files. So, I uninstalled all of my Nokia software, and restarted iTunes. My music list comes up, but when I try to play a tune, I get the message that iTunes cannot locate my music files, and asks me if I want to locate them. When I answer, it lets me locate the music one song at a time. How do I get iTunes to "locate" the entire file in one block action?.

Hi Hardrick!
Here is an article that can help you with finding your lost media in iTunes:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/ts1408
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden

Similar Messages

When i connect my ipod to the computer a box pops up and say that itunes cannot locate this device, and if the problem persists to uninstal itunes and then reinstall. Well i have my own user on tunes so if i uninstall ituneswill it uninstall on all users?

when i connect my ipod to the computer a box pops up and says that itunes cannot locate/read this file, and if the problem persists to uninstall itunes and then reinstall, but i have my own user on the computer, so if i uninstall it on my user will it uninstall it on every user?

Hello BPeery,
I would go through ALL the steps here:
iPod not recognized in 'My Computer' and in iTunes for Windows
Let us know how it goes.
Hope this helps.
~Julian

I've tried downloading iOS5 several times and after an hour each time I get a message that says my network connection has timed out. But I can't find any information about "timing out" or how to correct the situation. Any help?

I've tried downloading iOS5 several times and after an hour each time I get a message that says my network connection has timed out. But I can't find any information about "timing out" or how to correct the situation. Any help?

Disable your antivirus and firewall, and try again.

Some of my songs in iTunes show up but they won't play. I get the message that my computer isn't authorized to play them when I only have one computer.

I recently did the update for iTunes and after I did that I got the error message: MSVCR80.dll file not found. I followed the suggestions from someone in this community to fix it and now some of my songs aren't playing. And they are the ones that I purchased from iTunes not CDs that I have and ripped to my iTunes library. I can see the songs listed in my iTunes library as well as on my iPod but yet they won't play. On my computer I get the message that this computer is unauthorized to play them and to authorize it. I only have one computer, so I have no idea why I'm getting this message. And does anyone have any suggestions as to how to get all of the iTunes songs to play again?

Hello Angel82co,
It sounds like you have some songs in your library that are not playing, and when you try to play them you are being told the computer is not authorized to play them. I would start by verifying that your computer is still authorized, and take note of the Apple ID that you sign in with:
To authorize a computer, follow these steps:
Open iTunes.
Choose Store > Authorize This Computer from the menu bar.
You may need to show the menu bar to see this option in Windows. In earlier versions of iTunes, you can access this option from the Advanced menu.
Enter your Apple ID and click Authorize.
If your Apple ID uses an expired MobileMe account, you can still authorize your computer.
From: iTunes Store: Authorize or deauthorize your Mac or PC
http://support.apple.com/kb/ht1420
If the issue persists, next I would use the following article to double check that these songs were purchased under the same Apple ID you used to authorize the computer:
Recovering a forgotten iTunes Store account name
http://support.apple.com/kb/ht1920
Open iTunes
Highlight one of the items you have purchased (You can find your purchases in your Purchases playlist).
Choose File > Get Info.
Click the Summary tab.
The Account Name area will list the account used to purchase the item. Unless you have changed accounts, this is your iTunes Store account name.
If it is the same Apple ID then I would next delete the song, and re download it from your purchased history, with this article named:
iTunes 11 for Windows: Download previous purchases from the iTunes Store
http://support.apple.com/kb/PH12491
Thank you for using Apple Support Communities.
All the best,
Sterling

I just got installed an update from Firebox on a Mac with OS X. I got a message that I should install another adobe product right away, but I don't remeber which one. Does anyone know

I just installed an update from Firebox on a Macbook with OS X. I got a message from Firefox telling me to install an adobe update right away, but I don't remember which adobe product it told me to install. Do you know which it was?

It was probably Adobe Flash. You currently have version 10.1, the current version is 10.2
You can get the latest version from http://get.adobe.com/flashplayer/

I am unable to use FaceTime. This is anew problem. I keep getting the message that I have FaceTime turned off in the settings but I don't. Can anyone suggest a solution?

Am unable to use FaceTime. I was using it previously. I am getting the message that is turned off under settings. It is not turned off. Any suggestions

This issue can be caused by an extension that isn't working properly.
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
In Firefox 4 you can use one of these to start in <u>[[Safe mode]]</u>:
* Help > Restart with Add-ons Disabled
* Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)
* https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

Recently had my cd drive jam while using itunes, fixed that, but now itunes wont load, I get a message that: itunes cannot run because some of its required files are missing, please reinstall itunes. I have an HP notebook that came with itunes installed,

Ok, have itunes on my HP notebook, cant reinstall itunes unless I have a mac serial number, and don't know how I get that?

Borbathegeek wrote:
... cant reinstall itunes unless I have a mac serial number, and don't know how I get that?
That's crazy. A serial number is not required.
Are you certain you chose the correct version to download?
http://www.apple.com/itunes/download/
If you are still having problems, remove and reinstall iTunes and all its components:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

When I tried to log into to itunes today, I got a message that states "cannot access library because it was saved in a newer version." I cannot figure out how to access itunes or restore it.

I tried opening itunes today and got the message that I cannot access itunes because it was saved in a newer version.I have been using itunes for 10 years and never gotten this. I cannot restore an earlier version...any suggestions?

Unless you've recently attempted to downgrade iTunes this is probably a sign of a corrupt library file. See Empty/corrupt library after upgrade/crash.
tt2

My iTunes account says that it cannot locate the original file for all of my songs. My iPhone still has all the music and is able to play the songs, if I sync and backup my iphone will the songs be replaced with the empty copies from my itunes library?

So basically I tried to back up my itunes library to my external hard drive and when I followed the instructions and then went to play a song it said Orginal file cannot be found. It said that for all of the songs. I'm not sure how to fix what I did, I already tried consolidating and all of that stuff and it didn't locate the files. I'm guessing that I somehow deleted the original songs along the way. I synced my iPhone without knowing what I did and surprisingly all of the music is still on my phone. So now that I've completely screwed up my iTunes account, I need to know how to get all my music back onto my iTunes account and have that library only on my external hard drive, not my computer. Everything looks fine on my iTunes besides the fact that it cannot locate the files but what I'm afraid of is me syncing and backing up my iPhone and then being left with no music because it syncs to the empty songs. How can I fix this? and if I can't fix my iTunes library is there anyway for me to still be able to backup my iphone and all the music on it, without erasing my music?

Well I'm not sure if I correctly backed up my itunes library because when trying to open itunes from that back up it keeps saying original file not found. Okay this is going to sound confusing but bear with me. I "backed up" my itunes, meaning I just dragged and dropped the iTunes folder into my external hardrive, and then I changed the destination on iTunes to open from my external hardrive. It was working fine when I did that, however I did that just on my own, I didn't know about consolidating the files or any of that so I hadn't done that before copying the folder to my external hard drive. I can't remember but I'm pretty sure I deleted the iTunes folder after I had copied it to my external hardrive. So I did that and it was working fine, I was able to open my itunes with my external hardrive. BUT yesterday I thought that I hadn't done it correctly because I didn't consolidate the files and all that, so I wanted to be more thorough and do that, I followed the steps to do that but when I did that I think it got all the files from my computer and not from my external hard drive so it basically didn't find anything on my computer because I had deleted them. And like an idiot, I replaced the iTunes folder on my external hard drive (the one I did correctly the first time), with the one I did wrong. So I believe I pretty much deleted all the music files from both my external hard drive and my computer. Please correct me if I'm wrong?
I believe getting all my music back on my itunes is a lost cause. BUT I still have all my songs and stuff on my iPhone. My question is, if I plug my phone into my computer and sync it, will it erase all my songs from my phone? A little more info, my iTunes still has the names and stuff of all my songs, they just can't be played because the files are missing, my iPhone doesn't need to erase and sync when I plug in my phone because it's already synced to my computer. What I'm afraid of is when I plug in my phone to backup and sync, will it erase my music because it can't find the files on my computer or external hard drive anymore? Or will it just leave the songs because they're already there (on my phone) and only sync the new songs that I've downloaded? I just need to know is my iTunes still going to be functional as far as me being able to backup my phone?
I have a lot of songs purchased from iTunes but a lot (like 60%) are from CDs that I no longer have. So re-downloading my music would only account for 40% of my library.

ITunes has recently began corrupting my music library and my Podcasts. An exclamation mark has appeared at the beginning of a random number of songs and against some Podcasts with the result that they will not play on iTunes. Message is that iTunes cannot

iTunes has recently began corrupting my Music and some of the Podcasts. An exclamation mark appears at a random selection of songs - about a thoussanad of them - and they will not play as iTunes says that it cannot locate the file. This also has happened on a number of Podcasts. Any one else encountered this?

This happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, if you are running Windows (you've posted in iTunes for Windows, but your sig mentions Mac OS X...), and as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes.
tt2

I need help in resolving a problem that prevents me from accessing the iTunes store. Message reads " iTunes cannot contact the iTunes store" and also says that my laptop is no longer authorized to access my account. Help!

I need help in resolving a problem that prevents me from accessing the iTunes store. Message reads " iTunes cannot contact the iTunes store" and also says that my laptop is no longer authorized to access my account. Help!

Go up to the top of your screen on iTunes and click on 'Store'. Then go down to 'Authorize This Computer'. That should cover part of it unless you've already authorized a bunch of other computers to use your account. If that's the case, you'll have to go to one of those computers and click the button just below it to 'deauthorize your account' from that computer. If you're not able to access the store, check your internet connection to make sure you are connected. Hope this helps.. good luck!

I downloaded a CD then I got message that some songs may already be in my iTunes did i want to replace them. i said Yes. Now my CD is totally blank. Why?

i downloaded a CD then I got message that some songs may already be in my iTunes did i want to replace them. i said Yes. Now my CD is totally blank. Why?

I should mention that, for the first problem, I do make sure that my new tracks are stored in the folder where I told iTunes that my music is in. Also, when I say the cataloging of my library stops short of cataloging all my songs, I have tried leaving the computer unattended for days (my computer's sleep mode is disabled). It always stops before cataloging all of my music regardless of whether I am doing something else while iTunes is cataloging, or if I just let iTunes be the only program that's open during the cataloging process.

Help I upgraded to 6 OS and everything was working ok until yesterday and now it is giving me error message that I cannot connect to iTunes. I tried the reset thing and changing the date but still not working.

Help I have an iPad 2 and recently had to upgrade to 6 OS. All was well until yesterday when I received N error message that I cannot connect to iTunes. I tried the reset and changing the date and neither worked. Does anyone have another solution that works? I see others are having the same problem.

Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

HT1725 Download didn't download to my iPhone. I tried again. Got message that it will download next time I synch with iTunes. It doesn't.

Docusign ink failed to download onto my iPhone. I tried again. got message that it will download next time I synch with iTunes. It doesn't. After trying different things, each time I tried to download it + checked the box, it unchecks itself during sync. Not sure what can be wrong. A partial download maybe, but reporting a problem brought me here. 'Elp!

Aha! Just found out. It needs IOS 5! Duh.

I get a message that my ipad and iphone cannot connect to the iTunes store. I have tried to sync books to my iPad and iphone and i get the message that I cannot connect to the iTunes store and thus cannot sync a book to my books app. Why?

I get a message that my ipad 2 and iphone 5 cannot connect to the itunes store when I try to sync a book to my book app. Although, when I click "store" both are able to access the itunes store. Why is this? Also I tried to open a book that was synced and a message that I did not have enough memory to load this book popped up--when I know that I have well over 40gb of memory left in my ipad and over 16gb left in my iphone. The message that I cannot connect to the itunes store is strange that it offers no option and I have to hit OK to get out and use my ipad or iphone.

Try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.
If that doesn't solve it then what has worked for some people is going into Settings > General > Date & Time and changing the date to a few months (or maybe a year or two) in the future and then re-trying

Just got message that iTunes cannot locate 2382 songs. I see them, but I don't seem to be able to "recover" them. How do I locate them in a block versus one at a time?

Similar Messages

Maybe you are looking for