Just got my I Phone back from my mom. Its Been 2 weeks and i try to turn the phone back on and nothing came up on the screen. i plugged in the charger and nothing shows up ?! helpppppppppppppppppppppppppppppppppp
Just got my I Phone back from my mom. Its Been 2 weeks and i try to turn the phone back on and nothing came up on the screen. i plugged in the charger and nothing shows up ?! helpppppppppppppppppppppppppppppppppp
Plug the iPhone into a wall outlet, let it charge for half an hour and then try a reboot by holding both the power and home buttons until the apple logo appears.
If that does not work, take it to an Apple store genius bar to be tested by the technicians.
Similar Messages
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Hi I’m Mohammed abwane from Saudi Arabia. I purchased my me I phone 5 last march 2013. One week ago I try to restore this phone but when I arrive to activation point, this ask for apple Id and password. Unfortunately I forget the password and email I used for opening my account.
Then I send it to the suppler where purchased this phone they told me there is no way to fix this unless I give them the Id and password .know I don’t know where I can go because in my Location nobody know how to fix this problem.
At less I don’t know what I can do to fix this problem because I use this phone for my work and All my data and phone number in side this phone
Notes :- I have all the document ( invoice and box for this phone )which say that I phone for me .
I hope to get any answer from your good site other whys this phone will be useless for me
Thanks .
<Email Edited By Host>If you can't remember your apple id or password then sadly that phone has been bricked, without that infomation te activation lock cannot be removed by apple or anyone else.
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My imessage stopped working over the wknd when I went to check if it was on it had switched off on its own. Now I try to turn my imessage back on and its giving me some kind of server error. Any suggestions?
Ok actually my mistake it says "an error occurred during activation. try again" I spoke with apple tech support right now and she mentioned they are having trouble with there servers. Do you by any chance know what the restrictions area means? Should that be activated or deactivated, does that make a difference?
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I just got my Mac Pro repaired from Apple but I am experiencing the same issue: Screen freezes and shows funny rectangular bars. I shut it down manually and when I try to turn it back on it beeps 3 times. I know its the RAM but is there a way I can fix it
If you just got it back and it isn't fixed or something else is wrong with it take it back and have them do the repair correctly.
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My computer just got back from getting fixed, they wiped out everything. Now I cant authorize my i phone purchases because it says Its been done by more than 5 computers? If you can please help. Thanks
Use the Deauthorize All function documented in the article you asked this question from.
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How to change to a new phone. I currently have an iphone 5. Just got a new iphone 6 as a gift. I want to switch over to my new phone on my own instead of going back to the store
Back up the old phone and restore the new one from that backup, follow these articles:
Transfer content from an iPhone, iPad, or iPod touch to a new device - Apple Support
How to back up your devices using iCloud or iTunes - Apple Support -
I just transferred data using migration assistant from a macbook pro to a macbook. I am trying to log back into the user that was on the pro but is now on the macbook with the same password as before, and it says my password is incorrect?
Suggest you try the password for the Macbook, not the previous one.
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I recently restored my iPhone 4s from back-up after being reset. An app that I had turned off in back-up did not show up in my recent resoration. I forgot to turn the app back on. Would there be any way I would be able to get the data from that app onto my phone? Is it possible to put an old back-up on my phone?
LukaPetranovic wrote:
Hello anita4323.
I hope this will help you with your problem:
Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - Apple Support
You can restore your backup whenever you want from iTunes or iCloud, depending where you made it.
Let us know if you succeeded or need any further help.
I believe you are missing the point. The OP has already restored from back up, but failed to include a specific app in the back up and is trying to recover data for it, which in this case is not possible. -
iphone wont turn on. i plug it into charger and it stays at 87% and then i take it out of the charger and it shuts off. and then i try to turn it on and wont turn back on until i plug it back into the charger. HELP ME PLEASE!! how do i fix this?!
Hello StephanieeLovezYou,
Thank you for the details of the issue you are experiencing with your iPhone. I would be concerned too if my iPhone was only turning on when connected to power. I found an article with steps you can take when you encounter an issue like this. I recommend following the steps below:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
You can find the full article here:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I just got an ipod 4th gen from my friend and he said he hasnt used it in awhile and doesnt know the password. So i tried to restore it but i keep getting an error 3194 message and i have no idea what to do. Please Help me!
Hi hachlerb21,
Welcome to the Support Communities!
The article below may be able to help you with this.
Error 3194, Error 17, or "This device isn't eligible for the requested build"
http://support.apple.com/kb/ts4451
I hope this information helps ....
Have a great day!
- Judy -
My touch screen is not responding, I have reset the phone, plugged into different charger and tried to update it to itunes but they will not connect because I cannot put my passcode in, HELP please!
ME TOO. NOW MY IPHONE 6 PLUS IS SAME LIKE YOU.
iphone is diabled- connect to iTunes because i forget passcode.
i cannot connect iTunes because it's always asking to enter passcode on iphone.
So, i cannot make restore my iphone 6+. And then, I cann't erase "device" in icloud.
My iphone is new. No icloud. didn't connect to itune backage.
That's why I try to connect iTunes but it need to enter passcode.
So, my iphone just keep "iphone is disbled-connect to iTunes".
IPHONE 6 PLUS -
actually i have a apple account without credit card in usa i have just got a itunes gift card from an application so can i redeeme the gift card without credit card????
Yes you can redeem the card if it is a U.S. gift card, you have a U.S. based iTunes account and if you are using the U.S. stores on the iPad.
On the iPad - Swipe to the bottom of the screen in the App Store or in iTunes and tap on Redeem. If you are using iTunes on your computer, you should see Redeem under Quick Links (i think that is where you will see it) after you sign into the store. -
just got new hard drive installed from apple and my old password doesn't work and it won't let me change it.cant install anything ,pls help,thx
Camera works. Now gotta find out about this mic thing
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Where can I send an email to iTunes so that they can resend me my purchased items? I just got a new laptop (switched from a PC to a Mac) help would be appreciated.
Email itunes support! Or you could just transfer your purchases. Either w/ external drive, or w/ you iphone/ipod/ipad!
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Ever since i plugged my iphone into the computer, all of my music has been messed up. The songs don't have the right album cover i guess they all just got mixed up somehow. i dont know but its annoying and im not sure how to fix it.
If not this:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar
Then
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
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