Just got my iPhone 5 and when I connect to iTunes it just says iPhone 5
iTunes shows the name of my phone however it only shows a screen that says iPhone 5 where it should give me details on my phone. I have tried stoping and restarting apple mobile, re-downloading iTunes , and checking settings on my phone. Help this phone is about to go into airplane mode and fly out the door
Try rebooting the computer, try holding both the home button and sleep button on phone until apple logo appears and then let go and wait for phone to start. Try using a different USB cable and/USB port
Similar Messages
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my problem is that since I update my iphone 4s ios 8 and then restore it and when I connect to itunes does not sync my music only applications
I had a similar issue and I was told that my iTunes match was on.
I had to disable iTunes match on my iPhone.
Following which - after you plugged in your iPhone to iTunes, select your iPhone on iTunes menu. You should see a summary page of your iPhone where it provides options to update or restore. On the bottom there should be an option to select "sync only selected music/playlists". I can't remember the exact wording. Once that's been checked, select your iPhone's music tab and it should allow you to select the music playlists you want to sync. -
hi, i am having a problem in my ipad 2 , it is not showing main screen just showing a black blank screen in which downloading icon is only shwn which is continously and when i connect to itunes via windows 7 it showing this error (0xE8000065) can any one
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
Finally, if the Restore doesn't work, let the battery drain completely. Then recharge for at least an hour and Restore again. -
I awoke this morning to find my iPhone 3g in recovery mode. I tried rebooting, charging, and when I connected to iTunes it gave me a message saying I had to finish recovery first. My screen shows the iTunes logo and the USB cable. Any ideas?
http://support.apple.com/kb/HT1808
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my iphone 5s is Off now and it cant on and it say you have to connect to itunes and when i connect to itunes it say you have to restore your phone and when i restore it say Error your phone cant update... what am i doing now?
idont know my acount my owner iforgot my apple id tuning of my find my phone
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My Ipod Touch is disabled and when I connect to Itunes to recover it, it states that itiTunes could not connect to the iPod touch “iPod touch” because it is locked with a passcode. You must enter your passcode on the iPod touch before it can recover.
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
my ipod touch 4g upgrade to version 5 and when I connect to iTunes stays in step 2 of 7 steps: backup saved ...... 1 hour goes well and you reinstall iTunes, reconnect, etc..HELPME!!!!
Try:
- Powering off and then back on your router.
- Anything else here
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem -
my i phone screen is black i cannot access anything. i am trying to get my photos off of it and when i connect to i tunes it says my phone has a passcode which i cannot enter because my phone is black
It's too late. If you had been syncing your phone with that computer prior to the screen failing, it wouldn't be asking you for a passcode...
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Hi, Everyone my Uncle gifted me a New Iphone 4 From Us which was At&t
I live in Saudi Arabia, Jeddah As iphone was not In Service So i used a Application SAM then when i connected to itunes iphones latest ios version was available ios 6.1.2 i updated and installed it so now i have to Activate Iphone and itunes is telling
We're sorry, we are unable to continue with your activation at this time.
Please try again later, or contact customer care.
what to do pls help if u nwThat would be the wireless number assigned by AT&T when the purchaser of the iPhone signed up as a customer with AT&T. If neither you nor your uncle ever activated the iPhone with AT&T, click the "non customer" button.
Note that jailbreaking often renders it impossible to get an iPhone officially unlocked, so don't be surprised if it fails. If it does, then you may have to buy a new iPhone, this time one that is officially unlocked.
Regards. -
my iphone is disabled. it prompted me to connect to itunes but when i connected to itunes... it will just say cant detect iphone because it needs to unlocked. how can i unlocked if theres no way to unlock it? pls advise. ty!
Hey aldrichangel!
Here is an article that has a few suggestions for you that will help you unlock your phone:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Take care, and thanks for visiting the Apple Support Communities.
-Braden -
when i plug my iphone or ipod in they do not show up, when i click on itunes store it says unkown error -3212
someone please help me i tried just about everythingMacafee security center is may be the culprit.
Open Macafee then: select;
Internet & Network > configure
Firewall > Advanced
Programm Permissions > scroll down to Itunes
Highlight (click on)
Then Grant full access to Itunes.
APPLY then OK
When you select store from Itunes you will need to register with Itunes.
Try that or:
Disable your firewall.
I Hope I Was Able To Help You Or Solve Your Question.
Simmm
3/12/2012
If Someone Helped You, Click
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If Someone Solved Your Question, Click
"This Solved My Question" -
I tried to do the 7.0.4 update on my iphone 5 and now it has the itunes logo stuck on screen and when I plug into itunes it states my phone needs to be restored. I don't want to lose all my stuff.... ideas?
here is solution
http://support.apple.com/kb/HT1808
You have already lost it at this stage
but you have a backup of course -
my pc crashed and i lost all my pictures and music that was stored on the pc. now i have a new pc and when i log into itunes all my music and photos are not available. I guess i dont understand the pupose of itunes and its worth. I thought it backed up all my photos and music, but apparently not. So what do I use so that when i lose data on my pc i can retrieve it again at a later date or after a crash?/
Your content will only be where you put it. It has always been very basic to always maintain a backup copy of your computer.
You can transfer itunes purchases from your iphone: File>Device>Transfer purchases.
You can import your pics taken with the iphone as you would with any digital camera.
You can e-mail the other pics to yourself, they will never be of the original quality.
You can out a unique contact and calendar entry on the computer. You should get the option to merge the data when you sync. -
I have an ipod touch and am trying to update ios to 5.1 from 4.2.1. When I connect to itunes, it says it is up to date but it is not. How do I update?
Please verify the model number from the back. If it is A1288, it is a 2nd generation unit and can not be upgraded beyond 4.2.1
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I have smart playlists on my iphone that i never created, a couple of them are duplicated and I cant figure out how to delete them. When i connect my phone to pc using Itunes these "Ghost" playlists do not even show up when I click "on my phone". These lists are there and they do have songs and work, I just want to get rid of them and I dont know how. Any help would be appreciated.
Okay. Try checking "manually manage music and videos", and then click the flippy triangle next to your device. Then select the items you want to delete and just press Delete on your keyboard.
Uncheck when you're done. -
My Ihone turned off randomly while playing an app. I cant turn it back on and when i plug it back into my computer it is in recovery mode and cant be restored. help plz.
do you get an error message when trying to restore? what does it say? please be specific.
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