Just got my macbook back
They had to replace the logic board. But now my itues insists it is a new computer and won't let me authorize it. how can I reset all of my authorizations, So i can start over and authorize my mini, Ibook, pc, and macbook?
You can't deauthorise a 'dead' installation or a computer you don't have access to on it's on it's own. However if you reach the limit of 5 authorisations you have the option once a year to deauthorise them all in one go and start over: About iTunes Music Store Authorisation and Deauthorisation
If you continue to have problems you can email Customer Services from this page: iTunes Music Store - Authorization FAQ
Similar Messages
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Just got my MacBook back from 2nd repair
I just got my MacBook back today. It just had its 2nd logic board replacement because of the random shutdown issue.
When I picked up my computer, they also replaced the Top Case Housing and the Keyboard. Why would the replace this? Does the keyboard and top housing have anything to do with the random shutdown?
Anyways, I will see if my random shutdown comes back. I surely hope not.Oh ok. I noticed the feel of it is a bit different
than before.
Another question. I have CoreDuoTemp opened, my
computer has been on for 30mins and it only shows
22-27C. Is this correct? Or is CoreDuoTemp
malfunctioning?
At 30mins, my MacBook was at least at 45C always.
It's an Intel processor design fault. I got this info from the Hardware Monitor developer.
Q: I have a Mac with an Intel Core Solo or Core Duo processor.
Sometimes, the temperature readings seems to "hang" and are no longer
being refreshed. Is this a problem with the application?
A: No, this problem is caused by an internal design flaw of current
versions of Intel Core processors. The Digital Thermal Sensors may
stop working when the processor returns from a C3/C4 power saving
state. Intel plans to correct this hardware bug for future steppings
of the CPU.
Intel refers to this hardware problem as Erratum AE18. For detailed
information, please see Intel document 30922204
http://www.intel.com/design/mobile/specupdt/309222.htm
-Bmer
Mac Owners Support Group
Join Us @ MacOSG.com
ITMS: MacOSG Podcast
An Apple User Group -
Got my macbook back from Heasync Logic board and now...
I just got my macbook back after 11 days (and i have procare). I brought it in to apple to get fixed because i, like the rest of the macbook using population, was suffering from the random shutdowns... well, i picked it up today... the machine was screaming (as in good) it passed the AHT with flying colors before i left the store... well, i just got home and performed the QT and iTunes updates that i missed while it was at depot and after the required restart... a beautiful stream of colorful lines started dripping down my screen (its the logic board i know) I am not questioning what my current problem is... what my question to all of you who have received your macbooks back after having the MLB and Heatsink replaced....
How many of you have had your NEW logic boards go within a couple days of getting your machine back?how does one reset the resolution?
system preferences>displays>Display tab
choose an alternate resolution, and then reset it back to the original, and restart the computer
i mention this because apparantly its a flaw in the logic board that is fixed by doing this, its helped others out (search a couple pages deep and youll find more talk about the lines on the screen) -
I just got my MacBook a few days ago and I was tired of the galaxy picture so I changed it to a color since I didn't have photos at that time well now I have photos and whenever I change my background it changes back to the color after I start it up again.
You are still under warranty. Call Apple tech support and let them deal w/it.
You have 14 days to return the computer w/no questions asked. Plus you have 90 days of FREE phone tech support on top of your standard 1 year warranty unless you also purchased AppleCare which gives you an additional 2 years of coverage plus FREE phone support.
Strongly suggest that you take FULL advantage of the above before it runs out. Let Apple deal w/the problems. -
I just got my Mac back from Apple repair and I can't burn a disc. What do I need to do to make that happen?
Hello deneye2112,
Thank you for providing the details of the burning issue you are experiencing. I found some resources that I think might help:
First, I recommend resetting the System Management Controller (SMC) on your Mac (I wasn't sure if you had a removable battery or a built in battery, so I listed the steps for both):
Resetting the SMC on Mac portables with a battery you can remove
Note: Learn about removing the battery on MacBook and MacBook Pro.
Shut down the computer.
Disconnect the MagSafe power adapter from the computer, if it's connected.
Remove the battery.
Press and hold the power button for 5 seconds.
Release the power button.
Reconnect the battery and MagSafe power adapter.
Press the power button to turn on the computer.
Resetting the SMC on portables with a battery you should not remove on your ownNote: Portable computers that have a battery you should not remove on your own include MacBook Pro (Early 2009) and later, all models of MacBook Air, and MacBook (Late 2009).
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
You can find the full article here:
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/HT3964
If you are still having trouble with burning after that step, I recommend reviewing the section titled "Top troubleshooting tips" in the following article:
Disc Burning Quick Assist
http://support.apple.com/kb/HT1152
Thank you for posting in the Apple Support Communities.
Best,
Sheila M. -
HI, I just got a Macbook Pro. It's great but my mail doesn't work at all. It will come up correctly, but take forever to download messages, then won't delete them, then won't save them to folders. Then when I go to quit mail it's like it gets stuck between quitting and not. I have to force quit, then restart my computer if I want to pull up my mail again. How can I fix this?
If you just got your new MBP you have phone support from Apple (which is quite good) call them. 800-692-7753 tell the automated answerer "mail technical support" you'll have human quite quickly. Hope this helps.
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My iPhone and iPad are on my moms icloud account and i just got a macbook air and i want all my devices on my own iCloud account - i went to all of my settings and it won't let me change my iCloud account on my phone and iPad. can i change this?
You will have to do more than simply changing settings in your moms account. To set up everything in your own account, go to Settings > iCloud > scroll down and press sign out. From this, check out this link for how to setup iCloud on all of your devices after making a new icloud account on your phone: https://www.apple.com/icloud/setup/
Before you set that up, you will have to make a new iCould account which you can simply do after you sign out of your mom's account on your devices.
Hope I can help! -
Just got my computer back. How can I reset my itunes so it matches my IPod settings? I have my favorites and files on my IPod that I want to keep and when I try to sync it gives me the option to erase and sync with computer. How can I sync without loosing any music or files at all?
- Transfer iTunes purchases to the computer:
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
- Transfer other music by using a third-party program like those discussed here:
Copy music from Ipod to new computer...: Apple Support Communities
- Make a backup of the iPod by connecting the iPod to the computer. Right click on the iPod under Devices in iTunes and select Back Up.
- Restore the iPod from backup -
i just got my macbook air, less then a week ago, and at least once a day it has frozen and ive had to restart it is there a way to fix that?
If the MBA is within 14 days of the purchase date from an Apple sore, you may return it for a refund or an exchange.
Regarding the specific problem you are facing, can you provide more details, such as the application that you were using and exactly what the response was.
Ciao. -
I just got a MacBook Pro and I used Home Sharing to transfer my library from my PC. However, my PC's battery died in the middle of the process so only half of my music was transferred. The sharing option no longer shows up on the left. Do I need to start completely over and delete the content in my new library to prevent duplicates or is there a way to continue the process?
I just got a MacBook Pro and I used Home Sharing to transfer my library from my PC. However, my PC's battery died in the middle of the process so only half of my music was transferred. The sharing option no longer shows up on the left. Do I need to start completely over and delete the content in my new library to prevent duplicates or is there a way to continue the process?
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I just got my MacBook Pro a month ago. However I am realizing I need more hard drive space due to aps and programs. I use am external but am concerned about the space. Is there a way to upgrade my hard drive from apple and keep my warranty valid?
That would depend on whether your model actually has a hard drive. If you have the new 2013 Retina model, then you have a fixed storage device built-in that cannot be modified after purchase.
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I just got my iPod back it about a week ago. It's been about 5 months? I don't have the computer I first synced it on due to the fact the whole thing just broke on me. So I can't restore it that way. On top of that I don't remember any type of passcode/word I had it's just been awhile. I don't have much money to go to Apple if they do charge me to reset it...really I don't have money at all to pay for anything like that. Is there any other way I could reset the whole iPod and start over? Can anyone help me?
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
i just got the macbook air for christmas and i also got the dr dre headphones so i am trying to enable my soundcheck on my iTunes but i cannot figure out how to find where sound check is located can someone please help!!
Go to the iTunes menu > Preferences > Playback.
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i just got my macbook pro a week ago and i was told that i will get the lion for free, if this is true, then how do i get it.
Hi,
Not that's not normal and is one of the Problems I was having before Restoring as New...
Just make sure you Sync ALL your important Info... Contacts... Music... Etc... to your Computer...
and then do a Restore as New...
i was a bit reluctant at First, because I hadn't done it before... But it was So Easy and am Really Glad I did...
Cheers,
Here's Another Useful Link:
http://www.apple.com/support/iphone/ -
Just got a macbook pro won't let me screenshot help?
Just got my Macbook pro yesterday, and its been letting me screenshot, Ive done the command plus shirt key plus the F3 key, it was working, and now whenever I do that it keeps dragging the page up, and I have no idea why? help would be much appreciated as I'm new to this thank you!
Try Cmd + Shift + 4, or for selectable screen capture use Cmd + Shift + 3
Stedman
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