Just got replacement ipad mini, got told it would be backed up on iCloud, not working?

I have just got a replacement ipad mini and at the apple store I got told to wait 1 hour for the iCloud backup to work which I have and I've gone to turn on the new replacement and back it upto my iCloud but it's telling me there is no backup available?

During setup of your new iPad you reached the point where you can restore to an iCloud backup right?
Did you use your correct iCloud ID when setting up the new iPad?
Is this the same iCloud ID that was used at the store to make the backup?

Similar Messages

  • Just gotten my ipad mini.. updated to 6.1.2.. Could not connect to my home WiFi ( both 2.4ghz

    just gotten my ipad mini.. updated to 6.1.2.. Could not connect to my home WiFi ( both 2.4ghz & 5ghz )
    Whenever i click on my network name in the ( Choose a network.. ) the grey circle icon just keep turning around for minutes and still can't connect..
    tried hard reset, factory reset, reset of router and everything.. still can't get in my ipad to connect to wifi.. help please!

    Does the iPad connect to other networks?
    Try the following to rule out a software problem:                 
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • I have just update my mac mini server to OX Yosemite, but now the iTunes is not working at all.

    I have just updated my Mac Mini Server (Mid 2011) to OS Yosemite ver 10.10, after the update, iTunes is not working, and i have tried to reinstall iTunes over and over again but it was not successful , please advise if you have a solution or share similar problems. Thank you.

    You have to upgrade to 10.6.8 to be able to download iTunes 10.7 or 11.  The 10.6 Snow Leopard DVD is in the Apple online store. You can get it for $19.99. You will need to be running 10.6.8 to access the App Store to order Lion or Mountain Lion. http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
    First we need to know which one of the 9 different models of MacBook you have. To see which model you have go to the Apple in the upper left corner and select About This Mac, then click on More Info. When System Profiler comes up check the Model Identifier and post it back here.
    The Early 2006 model 1,1 Core Duo can only run a maximum of 10.6 Snow Leopard.
    The models Late 2006 Core 2 Duos 2,1 through Early 2008 4,1 can only run a maximum of 10.7 Lion.
    The Late 2008 model 5,1 Aluminum Unibody through the Mid 2010 White Unibody model 7,1 can run 10.8 Mountain Lion.

  • My brand new iPad mini won't rotate I have done factory reset still not working. If I lock and unlock on landscape or portrait it remains in that mode. Any ideas pretty sure I've tried everything suggested.

    My brand new iPad mini won't rotate done factory reset still not working. If I lock and unlock on landscape or portrait it remains in that mode. Any ideas pretty sure I've tried everything suggested such as off/on, reset, reboot, double checked lock off. It did work and I changed wallpaper and stopped motion, not sure if this related

    Reset all settings. Settings>General>Reset>Reset All Settings. Your iPad will reboot on its own. You will have to enter all of the device settings again, but no data will be lost.
    I eould not spend a whole lot more time trying to fix this, if the device is really brand new. I would take it back to where you bought it, bring the box, the charger, the cable and your receipt and if they can't get it fixed, return it and get another one.

  • HT204053 My wife just got this iPad mini and I want to copy the address book on my iPad 2 over to the mini. Can I use iCloud to do this?

    My wife just got this iPad mini and I want to copy the address book on my iPad 2 over to the mini. Can I use iCloud to do this and what are the steps. The 2 devices have different Apple IDs.

    Download the "My Contacts Backup" app from App Store to your iPad 2. Make a backup and send it by email to your wife's address. Open this email from iPad mini and tap the attachment to import the contacts into iPad mini Contacts app.
    Message was edited by: cheonweb

  • I just got an ipad mini and I dont know how to set up an icloud email, please help?

    I just got an ipad mini and I dont know how to set up an icloud email. I know I have an icloud account but it is set up to my gmail. Can someone please help?

    Have a read here:
    http://support.apple.com/kb/ht4810

  • I just got new ipad mini....I want to delete all of the music that was synced from my itunes account.  I have went through and deleted some songs one by one but some have a cloud icon with a red arrow on them.....is there a simple way just to delete them?

    I just got new ipad mini....I want to delete all of the music that was synced from my itunes account.  I have went through and deleted some songs one by one but some have a cloud icon with a red arrow on them.....is there a simple way just to delete them?

    Yes there is. Those songs are not actually on your iPad. They are in iCloud ready for download if you choose to do so. If you want to remove them go to Settings>iTunes & App Store>Show All>Music>Off. You can also do this in Settings>Music>Show All Music>Off.

  • Just got new iPad mini and I can only get 140 pictutes in My Photo Stream while in my other devices I have 1000 photos in My Photo Stream.  How do I sync to have all photos in My Photo Stream on this new iPad mini?

    Just got new iPad mini and I can only get 140 pictutes in My Photo Stream while in my other devices I have 1000 photos in My Photo Stream.  How do I sync to have all photos in My Photo Stream on this new iPad mini?

    Hi Jose Sam,
    It sounds like some of your photos are over 30 days old.
    iCloud: My Photo Stream troubleshooting
    http://support.apple.com/kb/ts3989
    I see different photos in My Photo Stream on each of my devices.
    Your device will keep up to 1000 photos, even if they are older than 30 days. Photos older than 30 days are removed from the iCloud server, so all devices may not have the same photos, depending on when you enabled My Photo Stream.
    You may want to sync the older photos through iTunes to get them on your new iPad mini.
    Thank you for visiting Apple Support Communities.
    Nubz

  • Our daughter just got an iPad Mini and I set it up for her, but I originally set it up under my apple id in order to create an apple id for her.  Is there any way for me to switch it to her account as the main user?

    Our daughter just got an iPad mini and I originally set it up under my Apple ID in order to create an Apple ID for her (she's under 13 so I set up iCloud family)... is there any way to switch the main user to her so that she can use iMessage and such under her own account?  When she uses iMessage it's my account.  I can't find a solution anywhere.  Thank you!!

    Hi Maudluna,
    I understand you would like to sign out your Apple ID from an iPad. You can do this easily by following the steps in the article below. I have also linked to an article about Family Sharing which can help you create and manage multiple accounts:
    iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store - Apple Support
    Start or join a family group using Family Sharing - Apple Support
    Family Sharing makes it easy for up to six people in your family to share each other’s iTunes, iBooks, and App Store purchases without sharing accounts. Pay for family purchases with the same credit card and approve kids’ spending right from a parent’s device. And share photos, a family calendar, and more to help keep everyone connected.
    Thank you for contributing to Apple Support Communities.
    Take care,
    Bobby_D

  • HT1212 I just got my IPAD mini, followed the sign up process and now the IPAD is disabled due to multiple incorrect passcode entries.  What do I do since everything I've read requires having a functional IPAD.  Help!

    I just got an IPAD mini as a gift, set it up and now it's disabled.  I can't do anything.  Thanks.

    You should be able to reset it using the instructions on the page that you posted. If when you connect it to your computer's iTunes you get a prompt to enter the passcode, then use the instructions in the second half of that page, under the 'If you have never synced your device with iTunes, or you do not have access to a computer' heading

  • HT2188 I just got an iPad mini, when I try to upload my iPhone backup from my Mac i get the message to upgrade my iTunes. I can not seen to find where the download link is for iPads on apple website. Can anyone help?

    I just got an iPad mini, when I try to upload my iPhone backup from my Mac i get the message to upgrade my iTunes. I can not seen to find where the download link is for iPads on apple website. Can anyone help?

    The message is referring to iTunes on your computer, not the iPad : http://www.apple.com/itunes/download/
    The built-in apps on the iPad can only be updated via iOS updates, so if your iPad mini is on iOS 6.0.2 then its up-to-date

  • Just got an iPad mini 3 and have not reset my iPad mini 3; is that why the photos from iCloud backup are not showing up in the new iPad?

    Just got an iPad mini 3 and have not reset my iPad mini 3; is that why the photos from iCloud backup are not showing up in the new iPad?

    Sorry, don't know what you are asking. You have an old iPad Mini 3 and a new iPad Mini 3?  How did you set up the new iPad? Did you restore it from a backup of the old iPad? What photos are you not seeing?
    Cheers,
    GB

  • Why is the ipad mini screen so delicate I just got my ipad mini yesterday and it fell of a stand I bought and now the screen is cracked

    why is the ipad mini screen so delicate I just got my ipad mini yesterday and it fell of a stand I bought and now the screen is cracked

    My Ipad 3 is the same, it must be a design fault cuz I dropped a pound coin on my ipad screen and it shattered and every other week there's a new dent or scratch, though I wouldn't say I'm overly rough with it. I use it a lot, like most do, so accidents will happen and Apple hav to allow for that. I deffently wouldn't say that they are worth the money for the amount of trouble they cause, they r great devices, just far too delicate and expensive! 

  • Just got an iPad mini and now the screen suddenly stopped working. What to do?

    Got my iPad mini as a gift last week and last night the screen suddenly stopped responding [while in use]... until now. Read and tried the troubleshooting tips here and other sources (resetting, cleaning the screen, restoring from back up, etc) but nothing seemed to work. It's currently running on iOS 6.1.3 syncs with iTunes and doesn't seem to have any problem as viewed on iTunes, wasn't dropped, abused or anything. Using warranty and having it replaced will be my last resort since I'm kinda embarrassed telling the person who gave it to me that it's broken or damaged.
    Please do help. Huge thanks!

    Frozen or unresponsive iPad
    Resolve these most common issues:
        •    Display remains black or blank
        •    Touch screen not responding
        •    Application unexpectedly closes or freezes
    http://www.apple.com/support/ipad/assistant/ipad/
    iPad Frozen, not responding, how to fix
    http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    Black or Blank Screen on iPad or iPhone
    http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    Home button not working or unresponsive, fix
    http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
     Cheers, Tom

  • Just got my ipad mini and want it to be configured same as my iphone 5 , same pics, music, apps and folder structure.  i set it up as new device, and i think i messed up.   help

    just got my ipad mini and want it to be configured same as my iphone 5 , same pics, music, apps and folder structure.  i set it up as new device, and i think i messed up.   help

    much appreciated.  I plugged in my ipad and set it up as new instead of using iphone restore.  can I still do what you suggested

Maybe you are looking for

  • Image Quality of Lightroom vs Nikon Image Processing Software

    Is anyone out there of the opinion that the quality of images displayed in Lightroom is not as good as when using Nikon's software (for NEF jpeg files)? I am working with some photographers who think so. I love using lightroom and trying to determine

  • How to have an email contact with an Apple specialist ?

    I'm not here for having helps about a problem with my iPad, I just would like to know if it's possible to have an email contact with a specialist because I have a presentation on Apple for my BAC and I would like to have informations on the firm... P

  • Time sheets positive recording

    Hi, Can anyone pls forward me time sheets configuration (positive time recording) document, have not worked on that.Immeadiate help required. Regards Trishala

  • Header Condition HD00?

    have a problem in pricing calculation. I have a header condition HD00, but the system makes the calculation not only in header, but in item level, wich gives me a wrong value. I want the Header Condition to Calculate only at Header Level and not to g

  • Automatic refresh of KM navigation iview?

    I need to get a KM navigation iview showing company news to refresh at regular intervals. How would I best get this done? I have tried to find a previous thread that describes this (as it would be a common need, i guess) but all threads seem to be re