Just installed CS6 from the cloud on Win 7 pc. Illustrator (64bit) will stop working.

I'm working on relatively small, mundane files and there's no particular event (that I've been able to discern) that causes the Illustrator crash.
Thanks for your help, even if it is accompanied by a "dope slap"...

dogginit, Check if this helps. http://helpx.adobe.com/photoshop/kb/cc-applications-crash-immediately-launch.html

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I can't update PS CS6 from the cloud

Hello evryone
The instalerenvan an update for PS CS6 from the cloud, stop contineu and displays an error message. It appears to be that has something to do with the Adobe Extension Manager CS6 has to do an update. The update stop when he charging around 60%.
What should I do?
thanks
greeting walter

So, after a rather unhelpful subsequent chat with customer support I did the following:
1. Save a copy of my existing 13.0.4 PS folder
2. Run PS Uninstall to uninstall my existing PS
3. Run Application Manager. Now it allows me to install PS from the cloud, which took about 45 minutes.
4. Launch PS just downloaded/installed. Note that About says its 13.0 (!!).
5. Go to Help->Updates and see that it lists 13.1.2. Go ahead and update.
This works, apparently. Now I have the cloud version of PS 13.1.2 running.
And I can still run my 13.0.4 version from another location. Of course, I'll have to copy the plug-ins I bought from the copied PS folder into the downloaded cloud PS folder (and I hope that works!).
This does illustrate a general problem with the cloud: What about the user's pre-existing apps? It would be nice if the App Manager recognized that there are versions of the Cloud apps installed on a system and gave the user the option of explicitly updating to the cloud versions, but without destroying the pre-existing ones. My concern, still, is what happens when I decide to let my cloud subscription expire and revert back to using my fully paid PS (and LR) apps. Will I still be able to use them? Will my paid license still be valid? Will I still be able to update them?
I assume that this must be a very common situation. Especially with PS and LR. But Adobe hasn't provided a smooth transition to and off the cloud. They should.

My iTunes won't update, it starts to install then just says it can't. I decided to try uninstall it but it won't even uninstall anymore, there is some type of ERROR going on. I tried to just install iTunes from the website and that won't even work.

My iTunes won't update, it starts to install then just says it can't. I decided to try uninstall it but it won't even uninstall anymore, there is some type of ERROR going on. I tried to just install iTunes from the website and that won't even work. I'm using a Windows Vista.

Hi there,
I've got a couple of articles that may help you out. This first one goes over how to properly remove and reinstall iTunes.
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
This next one goes over some of the troubleshooting steps if you are having issues reinstalling iTunes.
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Hope that helps,
Griff W.

How do I re-install Lightroom from the cloud ?

I uninstalled Lightroom after downloading from the Cloud becasuse it was not working properly and I do not know how to re-install it from the Cloud.

Go to the Windows control panel and uninstall LR5.2 64 bit and uninstall Adobe Creative Cloud.
Click the Windows start button and go to:
C:\Program Files (X86)\Common Files\ Adobe
Find the folder SLCache and delete it
Then navigate to:
C:\Program Data\Adobe
Find the SLStore folder and delete it
Download Creative Cloud desktop again using the link below.
After installing CC desktop click on the Apps Panel and install LR again
You may need to uninstall and re-install PS & Bridge but try first with LR
https://creative.adobe.com/products/creative-cloud

Can I install CS6 from Creative cloud and still have my existing CS5 software?

Basically, here is the deal. I have been working on a couple projects in CS5 but just bought CS6 creative cloud as I want to start using it. The question I have is, can I still use CS5 to finish up these projects and install CS6 at the same time so I can start working on new ones in CS6? Or do I need to wait and install CS6 once I am completely done with the projects that are using CS5. I understand that CS6 would be able to open my CS5 projects, but I just want to finish in CS5 since that is what I am used to.
Also, on a side note. With the cloud, will I be able to install CS6 on my desktop at home and my laptop? Thanks.

brobideaux wrote:
can I still use CS5 to finish up these projects and install CS6 at the same time so I can start working on new ones in CS6?
Yes.
CS6 installs into a separate directory to CS5 and can still be used at any time after CS6 is installed.
brobideaux wrote:
Also, on a side note. With the cloud, will I be able to install CS6 on my desktop at home and my laptop? Thanks.
Yes, each Adobe license permits a maximum of two activations. So you can install on two separate computers.
http://www.adobe.com/au/products/creativecloud/faq.html
"Are there any unique benefits that come with my paid membership?
Yes, as a member of Creative Cloud, you get many benefits that you do not get when you purchase a traditional shrinkwrapped product:
Access to both the Mac OS and Windows® versions of the desktop applications and the ability to install them on your primary computer and one backup computer. So, if you have a Mac at home and a PC at work, you can install your applications on both as long as they are not running at the same time. See the product license agreements page for more information."

In august 2014 I bought a year student subscription from the cloud , and now no sync , Illustrator suys I am logged out.No updates ?

In august I bought a year student subscription from the cloud , last month when open any program I was asked to accept the Adobe License agreement for every program I opened ,I thought must be part of the updates , sinds then I have no sync , Illustrator suys I am logged out.
I can't update and Illustrator says I am logged out when I want to acces the kuller ( color ) from Illustrator . In the cloud I want to ad some changes to my ID , it says I have no access , what is happening , do I have to un install the whole thing and install it again ? THX

Hi There,
Kindly sign out and sign in to Creative Cloud app.
Sign out, Sign in | Creative Cloud Desktop app
2. Sign in, activation, or connection errors | CS5.5 and later
3. update: http://helpx.adobe.com/creative-cloud/help/install-apps.html#Update apps
Troubleshoot update: Troubleshoot update issues | CS5, CS5.5, CS6
Please revert if you still not able to update.
Thanks,
Atul Saini

I am trying to restore from the cloud on my ipad mini but it will not let me select the latest backup that it shows

How do I restore from the cloud on my ipad mini iOS 7.1.1? It will not let me select the latest backup.

Is this how you do it?
1. Settings>General>Reset>Erase all content and settings
2. Tap Erase
3. You'll see Apple logo and progress bar
4. Hello
5. Slide to set up
6. Set language
7. Set country
8. Choose Wi-Fi network; enter Wi-Fi password
9. (a) Use Location Service (b) Don't Use Location Service
10. Select option
11. (a) Setup as New iPad (b) Restore from iCloud Backup (c) Restore from iTune Backup
12. Selected Restore from iCloud Backup
13. Enter password for iCloud
14. Agree to Terms and Conditions
15. Setup Apple ID
16. Select backup
17. Restoring from iCloud
18. Hello
19. Restore Completed. Your iPad was restored successfully. There are just a few more steps to follow and then you're done!
20. Continue
21. Finish setting iCloud enter Password
22. Updating iCloud settings
23. Create a Passcode
24. Welcome to iPad
25. Get Started
26. Restoring Apps and Media
27. Enter Apple ID and Password
28. Notice: Restore Incomplete, some items could not be downloaded from the Store. If they are on your computer, you can restore them by syncing with iTune
29. Connect iPad to iTune to sync with computer
30. Sync Music, Videos and Album Artwork

I cannot download Photoshop CS6 from the cloud

I had a beta version of Photoshop CS6 on my Macbook (OS X 10.7.4) and forgot to uninstall it before downloading Photoshop CS6 through the Adobe Application Manager. When I tried to download Photoshop CS6 I received an error message in the Adobe Application Manager that read "A beta version of this product exists on the computer. Please quit and uninstall that version before continuing."
I clicked 'Cancel' then quit the Application manager and uninstalled the beta version that I had. I also used spotlight to find any other files that went with the beta verision I had and then trashed all of the files, emptied the trash and restarted my computer.
After doing all of that I've tried numerous times to download Photoshop CS6 but I keep getting the error message that I still have a beta version of Photoshop CS6 installed.
I've searched my computer and cannot find any files that pertain to that beta application.
I don't know what else to do and I REALLY need Photoshop CS6 asap.
I'm not having any issues downloading the other CS6 applications through the App Manager, only Photoshop, which is the most iportnat program I need.

Nevermind!
I just found out about the 'Adobe Creative Suite Cleaner Tool' and downloaded it and ran the tool. Thankfully it found a driver for Photoshop CS6 (beta) that was stilled installed on my computer. I was able to uninstall the driver and trash it. Right now Photoshop seems to be downloading successfully from the App manager. Keeping my fingers crossed that I don't run into any other issues!
If anyone else is running into a similar issue that I was having download the 'Adobe Creative Suite Cleaner Tool' and run it on your computer.
http://www.adobe.com/support/contact/cscleanertool.html

TS3212 I just installed iTunes (from the apple site) on to my new laptop. When I click on the icon to open I get a pop up that says "The file iTunes Library.itl cannot be read because it was created by a newer version of iTunes". Now what do I do and ho

I just installed iTunes on my new laptop. When I click on the desktop icon I receive a pop up that says "The file iTunes Library.itl cannot be read because it was created by a newer version of iTunes". I have no idea what this means or what to do about it. I can't even find a file on my computer like the one referred to in the pop up. I am currently considering keeping my old laptop if it is the only way for me to continue to access iTunes. What should I do to fix this?

What version of iTunes are you using? An .itl file is something that Windows uses, or very old versions of iTunes on Mac. The library file on Macs is now .xml and has been since late iTunes 4.
Is iTunes running ok without any problems after you OK that message? If it is, then you may be able to ignore it if you can't account for why you're getting it. But make sure you take backups in case something happens in the future.

Cannot send or receive email from the cloud. all updates are competed and everything else is working fine on MAC. iPad sends and receives fine. any ideas.

On Imac I am not able to send or receive messages. All software is updated. My iPad that uses the same email address and the Cloud, sends and receives just fine. It is not "the colored" thing that is spinning but the little black and white circular icn that is spinning away. My other email address is functioning fine. It is merely the ICLOUD based email that is acting up. Any ideas?

First try deleting the account and reinstall it.

I have a four month old Iphone 4, from the Apple store, And seems like every day something stops working on it. Today I can't hear the person thats calling, but they hear me fine. Anyone know how to fix this?

That is just the most recent problem. Other problems are the screen freezes all the time, and it won't scroll or do anything. Another is my keyboard lags as I type. another problem, is with some of my apps are constantly crashing. And It is not the apps itself per se, because my friends can be using the same app, and they are fine. Another would be emails not pushing. I will have some emails that show up, some will say I have new emails, but open to check and nothing there. Then other times i will have like 17 emails all show up at once, with some being sent days before. Another problem is my Wifi turns itself off all the time. Even when I am sitting less than 10 feet away from the router. And When I add new contacts, they are visible for a few days, then all the sudden they are nowhere to be found. Sometimes it will at least save the number in my contacts, and no name or other info. And other times it doesn't save anything. These are just a few of the many problems.
Because I got this phone shortly after the new IOS7 update, I thought since I had read about problems others were having after updating, may have been the reason I was having some initial problems. But they have only grown to more problems, and not getting better.
Has anyone else had these same problems? Do I just have a bad phone? If you have had any of these problems, were you able to get a fix and how? Any help would be greatly appreciated.
Thanks

I have taken it back to the Apple store genius bar, but they say they don't see anything wrong. Well unless you use it all day and experience the problems when they happen, you wont see anything wrong. But there are lots wrong with it. But this would be the same store as I purchased the phone. And they backed up my old Iphone 4, but were not able to get anything to load back onto my new phone. So, I lost pretty much everything. But over time, some of my contacts have started showing up, although i am still missing over 800 of them.

Just installed latest version of Adobe Reader on Windows 7: "Adobe Reader has stopped working" msg

Just installed latest version of Adobe Reader on new desk top with Windows 7. Most PDF files allow conversion to Word. Some do not allow conversion, only allows Adobe Reader XI, but I get "Adobe Reader has stopped working" message. Downloaded latest XI security update. Still get the error message that i has stopped working.

Wrong subforum? Goto the list at forums.adobe.com and check the right one for Reader

HT1430 For some unknown reason my Apple ID password does not work when trying to down load books from the IBook or Nook Apps. It also has stop work when trying to down load new Apps. Any suggestions out their???

For some unknown reason, my Apple ID Password does not work when trying to down load IBooks, Nook books, or new Apps. Everything else seems to work. Any suggestions out their???

I appreciate the info and realize that the Nook App is not related to my Apple account but this too has stopped working. My situation first started with the Nook App not down loading and then has now spread to my IBook and new app downloads. I have checked into my ITunes account and the ID and password are correct and at times when I am asked to submit my Apple password such as setting up this Apple Support Community the ID and password work. My problem seems to be just with trying to use my ID and password when wanting to download new books or apps. I can go into the IBook, Nook, and App stores and seemingly download an item but when clicking on the new book or app nothing happens and I get a message that states it can not get into the ITunes store and it wants me to either try again or cancel. This message appears usually ten minutes after I have tried to make a purchase. At other times when I attempt to download a book or app I lose the screen and the IPad goes into the opening screen. Short of redoing my Apple account or deleting an app and attempting to reload the app (but this won't work because the App store won't load new apps) I don't have a clue what to do.

Installing Muse from the cloud app manager

I have the full latest version of Muse installed on my computer, but the adome app manager still has an install button next to that particular app. Should I install Muse again from within this app?have the full version of Muse not the Beta already installed. I don't want to lose any sites I am working on.

All the sites/projects that you work on are saved as .muse files. Just keep them safe and you will be able to open them again after a fresh install.
Did you install your Muse 1.0 using the Adobe Application Manager while logged into AAM with your Adobe ID?
Cheers,
Vikas

My new Iphone 5 won´t install applications from the cloud. It shows them in itunes but it refuses to sync with new device

I upgraded from Iphone 4 to a new Iphone 5.
I transfered all my info succesfully, but my aplications wont work properly: Viber speaker seems disconnected, I am not able to install new apps.
I´ve restaured and tried to start from scratch, but this time my apps wont even sync.
Some of my apps show in itunes, but I can´t find the way to sync via Itunes, i dont find the part where it says "allow this new device to install" or something like that.
Thanks in advance for your help
Jc

Thanks a lot!
One more thing please:
The only way I am able to install apps in my new Iphone 5 is via Itunes (my computer), I dont seem to be able to download apps from my Iphone.
In every attempt the phone asks for my password for my Apple ID, which I provide correctly ... and then ... nothing. I hope you can give a hand here.
Thanks in advance
Jc

Just installed CS6 from the cloud on Win 7 pc. Illustrator (64bit) will stop working.

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