Just installed PC Suite 6.86.9.0 and now I can't c...
Wish I wouldn't have upgraded. The upgrade went well (no errors).
I have windows XP with SP2 and I connect my 6126 phone to PC Suite via a nokia cable. This has been working great for months. Today I got a notice that a new version of PC Suite was available so I installed it. Now when I click Connect in PC Suite and walk through the (4 step) wizard I can't get past step 3 where it says "Please connect your cable to the computer and your mobile phone to the cable..."
I connect it up exactly like I've done a dozen times before, and the wizard never sees that my phone is connected.
Connecting my phone used to work fine with my old version of PC SUite (don't know the version).
I have restarted the phone, and rebooted the computer, but still can't get PC Suite to see that my phone is connected.
Any idea what might be wrong?
I am having the same trouble as every one else, now I have upgraded PC Suite it does not work at all. I have checked in Computer Manager, Device Manager and yes there is a yellow tag on "Wireless Communication Devices, Nokia E65". I have tried to do the update driver but get the same Parent error & Fatal error on installation.
This needs to be fixed ASAP by Nokia as I rely on my syncing of data from my laptop to the phone.
This shows a complete disregard and disrespect for your paying customers and I can advise you that if this issue is not rectified quickly by Nokia, I will be purchasing another manufacturers phone, and my corporate policy globally will be not to purchase any other Nokia phone.
I hope you take our complants seriously
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