Just installed Premiere and can not open a new project, database error

Everytime I try to open a new project i get a Database is "Failed to perform the database operation as the Organizer database is busy. Please try again later."
Anyone had this problem yet?

PatrickClay
Of prime importance...what version of Premiere Elements are you working with and on what computer operating system is it running on?
So, right now a lot of generalizations
1. Close all opened projects and programs.
2. Right click the Taskbar at the bottom of computer desktop to bring up Task Manager/Processes. Look for and End Process for any traces of Premiere Elements and/or Elements Organizer whose process remained opened after you closed the program.
3. Open Premiere Elements to its Splash screen where hopefully you will see tabs for Organizer and Video Editor. Hold down the Ctrl+Alt+Shift keys of the computer main keyboard (altogether) as you do a left mouse click hold down on the Organizer tab for about 15 seconds. After that time, release just the mouse click hold down. Wait for a message about deleting the preferences/settings file. Click Yes to the message that should appear. Unhold the Ctrl+Alt+Shift, and then click on Organizer or Video Editor and try to open the Video Editor or Elements Organizer sections of the program without error.
4. Did that work for you? If not, please supply more details.
We are looking forward to your follow up with the outcome and getting your issue resolved.
Thanks.
ATR

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