Just installed windows 8.1. when I try to access contacts in outlook get "the set of folders cannot be opened."  Did not have problem in 8.0

I just installed windows 8.1 on my pc.  When I try to access iclod contacts in outlook I get a message " the set of folders cannot opened". What to do?

Hi,
Please create a new Outlook profile to check whether the issue persists:
http://support.microsoft.com/kb/829918
Regards,
Winnie Liang
TechNet Community Support

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