Just joined and unhappy. I want to convert a pdf to xls and it keeps failing I do not have time to trouble shoot if there is not an easy fix how do i get a refund?

too much work, I just paid for a year to be able to convert pdf files to xls and they keep failing
I dont want to search databases for answers how do i get a refund

Yes Please effective yesterday when I purchased it because I have not been
able to do anything with it. please confirm when my credit has been
processed
Regards,
Cathy Riccio
Contract Administrator
Public Sector Sales
States of NY, FL, MA, PA
ibm.com Americas
(518)487-6259, 8/234-6259
[email protected]

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