Just joined bt and have a real big problem!!!!
hello there i was very happy untill this morning with my new bt infinity package which was installed last tuesday.i have only just realised with horror that i have taken delivery of the wrong tv box.we have chosen a humax youview box when we should have opted for a bt vision+ box so we could receive the extra 18 channels and sport.we ordered over the phone and i was told it was just a matter of paying a £10 fee to get espn and i didnt realise the extra channels i was paying an additional £12.50 for was the six packs add on which is completely different.anyway i rang up this morning and was told it would cost £199 to change boxes!!!!!!.is this correct??.if so ive got a year with a useless box with next to nothing i want to watch!!.what are my options please.
on the plus side i am delighted with the phone and broadband!!
jezstatham
Visitor
Posts: 3
Registered: 14-04-2013
Re: just joined bt and have a real big problem!!!!
on 14-04-2013 22h57
stuart can you give me a bit more info about the schedule for the humax box being enabled?
It is scheduled for the summer but lime all schedules it could slip. It requires an update to the software
They are currently working on delivering this service to those who have the existing boxes ie the Black Vision Box. The two separate platforms will disappear in time with YouView being the future. Have you checked to see if your exchange is multicast enabled
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