Just joined creative cloud but....

I downloaded After Effects and it says it won't open with my system. I have a new mac running 10.9.1

See this for the patches needed for After Effects to run on Mac OSX v10.9 (Mavericks):
http://blogs.adobe.com/aftereffects/2013/10/after-effects-cc-12-0-1-update-fixes-crash-on- mac-os-x-v10-9-mavericks.html

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I have just joined creative cloud just for Photoshop but it will not download?

I have just joined creative cloud just for Photoshop but it will not download?

We cannot know. Even calling your post would be an exaggeration/ understatement, depending on how you want to see it. We need hard technical facts - operating system, computer specs, what is the exact error/ problem and so on.
Mylenium

Can anyone tell me how to get onto photoshop, I have just joined creative cloud

Can anyone tell me how to get onto photoshop, i have just joined creative cloud and cant get on their?

And what exactly is the problem? Does it not install? Does it not work? what system? You need to provide much more info and explain better.
Mylenium

Just joined Creative Cloud - acrobat still showing as Trial

Hi,
I just joined Creative Cloud. Adobe Acrobat is still saying I have 3 days left on Trial. What to do?
Ken

Hi Ken,
Uninstall the Acrobat X trial
Uninstall Acrobat X in Mac OS®
        In Applications > Utilities > Adobe Installers, select the Acrobat X Uninstaller and double-click it.
        Follow the onscreen instructions to uninstall Acrobat.
        In the Authenticate dialog box, type the user name and password for an administrator account and click OK.
         Note: The uninstaller removes only Adobe Acrobat X files from the system. It does not remove Adobe Reader files, Acrobat user data, or files that are shared with other Adobe applications.
    (Optional) Move any Adobe PDF Settings files that you created from the Library/Application Support/Adobe PDF folder and drag the folder to the Trash.
Uninstall Acrobat X in Windows®
    Open Control Panel > Programs and Features (Vista/Win 7) or Add/Remove Programs (XP)
    Find the entry for Acrobat X, select it
    Click Uninstall and follow the on screen instruction
Then reinstall Acrobat X through the Adobe Application Manager like other programs
You can launch Adobe Application Manager from either the Start menu (Win) or Applications (Mac) folder.
-Dave

I just purchased creative cloud, but my operating system does not support download. How can this be updated?

I just purchased creative cloud, but my operating system does not support download. How can this be updated?

Swelte82 what operating system are you using? You will need to meet the minimum system requirements in order to install. You can find the system requirements at System requirements | Creative Cloud.

I just purchased Creative Cloud, but it won't let me down load the app I paid for

I just purchased Creative Cloud Photo and it won't let me down load the apps, let alone even let me get to the page to down load.

Please read, and reply back here with information https://forums.adobe.com/thread/1499014
-and try some steps such as changing browsers and turning off your firewall for downloads
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

I just download creative cloud but i cant see apps or anything

i have this creative cloud App in my desktop but everytime i open it i cnt download any App and i want to try the trial versión of adobe flash, what can i do?

Hi,
In case if you are getting any of the below mentioned errors, please refer to the corresponding link:
Blank Creative Cloud: New Creative Cloud App unusable: it's blank! (WIN) or Re: Creative Cloud app opening blank (MAC)
Spinning wheel on Creative Cloud: App doesn't open | Progress wheel spins continually
In case of any other error, please specify.
Regards,
Sheena

I've just purchased creative cloud but the serial number doesn't work. What can I do?

I'm just going round in circles on this website... The serial number associated with my purchase of creative cloud doesn't work. Different pages are saying different things and are sending me round in circles. Have I just been conned out of £500? Help me please someone...

See if the following help document leads to a solution:
Creative Cloud Help / Creative Cloud applications ask for serial number
http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
If you purchased thru the Adobe web site then you are not being conned. You just might need to help to get you thru.

I'd like to join Creative Cloud but I live in Korea.

I excited when I heard about Creative Cloud and really wanted to join.
The problem is that service doesn't released in Korea.
Fortunetely, I have a visa credit card and available address in US.
If I join and use, Is it ilegal way to use software in Adboe License Agreement?
Thanks.

Hi there -
As long as all of your registration information is associated with a residence and credit card address in the US, you should be able to sign up for Creative Cloud in Korea. Note that this also includes creating an Adobe ID that uses your US address.
Here is a similar question answered by an Adobe employee.

I own Creative Suite 6 and just joined Creative Cloud. Will I automatically get the Cloud upgrades?

Do I need to download the Suite again? Also, where do I go to download the apps? I know that's a dumb question, but I seem only to find the area to download trials. Also, I have a current trial of Muse. Do I need to download it again? Thank you.

You can also download any CC applications you want here:
http://creative.adobe.com/apps
And yes, going forward when any product updates are available you will automatically receive the opportunity install those upgrades when you wish on your system.

Just ordered Creative Cloud but won't let me download

It offers me the download option next to Illustrator but won't download

Adobe - Adobe Application Manager : For Windows
Adobe - Adobe Application Manager : For Macintosh
Mylenium

Why does ps ask for a serial number when I've joined creative cloud

I just joined creative cloud and downloaded PS. Why is it asking me for a serial number or use it as a trial? Shouldnt it recognize I've paid?
Imac 27" Mavericks OS
Rob

Adobe has a specific help topic on exactly this issue.
http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
-Noel

I purchased creative cloud, but my lightroom still says: mobile trial expired

I just purchased creative cloud, but my lightroom still says: mobile trial expired.
I started this trial before I bought my CC license.

Hi There,
Kindly try out the steps mentioned in the below mentioned link.
I have a cc account photoshop & lightroom but cannot access mobile app for my ipad,I keep getting a free 30 day trial ?
Thanks,
Atul Saini

I have tried to install Creative Cloud but I just get a blank white screen with a black Creative Cloud bar at the top. There are no options to choose 'Apps' etc. Can anyone help?

I have tried to install Creative Cloud but I just get a blank white screen with a black Creative Cloud bar at the top. There are no options to choose 'Apps' etc. Can anyone help?

What happened yesterday may have been caused by the SOPA protest action that was joined by a lot of sites yesterday and such an action won't happen that often.
* http://en.wikipedia.org/wiki/Wikipedia:SOPA_initiative/Learn_more
*http://en.wikipedia.org/wiki/Wikipedia:Bypass_your_cache

I just got creative cloud 2014 and decided to install After effects on my laptop. I get error to install Adobe Application Manager. I got AAM but installing it, I got an error message "Installer failed to initialize. Please download Adobe support advisor"

I just got creative cloud 2014 and decided to install After effects on my laptop. I get error to install Adobe Application Manager. I got AAM but installing it, I got an error message "Installer failed to initialize. Please download Adobe support advisor" Now, the support advisor is discontinued. What do I do?
Please anyone help me.
Thanks

Error "Installer Failed to Initialize" | Install desktop application | Windows

Just joined creative cloud but....

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