Just loaded ios7 update onto ipad 2 and screen appears to be frozen on i tunes. how do I unfreeze
Just loaded recent update to IOS7 and the screen appears to be frozen with itunes logo and what appears to be the charger connection displayed. Is this normal and how do I get it unfrozen
The display is telling you to connect the device to itunes, some error occurred and you'll need to restore from itunes. If the device is really frozen, it can't connect to iTunes or do anything else, then reboot it...
press and hold the home and power buttons until the Apple icon is displayed, then let go.
Similar Messages
-
I was updating my ipad software and it appears to be frozen?
I was updating my ipad software and it appears to be frozen?
If you think that update completed and the iPad froze afterward, try this.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
If you see evidence on the screen indicating that the download and install is stuck, like the white progress bar has no moved for quite some time, you will probably need to restore using recovery mode.
You can read about it here.
http://support.apple.com/kb/ht4097
Or you can follow these Recovery Mode Instructions
Disconnect the USB cable from the iPad, but leave the other end of the cable connected to your computer's USB port.
Turn off iPad: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for iPad to turn off.
If you cannot turn off iPad using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the iPad turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button, reconnect the USB cable to iPad. When you reconnect the USB cable, iPad should power on.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button.
If necessary, open iTunes. You should see the recovery mode alert that iTunes has detected an iPad in recovery mode.
Use iTunes to restore iPad. -
Hi, I have just tried to update the iPhone software and it appears to be updating but the screen on my phone has had the same picture of the apple and its at the same spot of loading (about 3 quarters) for the last HOUR!! help!
oh and the device is not being recognised by itunes now either.
-
I just tried to update my iPad to 7.1.1, and an iTunes logo and long white cord shows up. It's been an hour, and it's as if it is frozen. I tried to reset, but it keeps coming back to this. How do I get my iPad back? This is an iPad four.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I just loaded ios7 on my I phone and am now locked out. I've tried every password I can remember
Just loaded ios7 to my iphone4 Bd am now locked out. No password I've tried works
Is this a passcode lockout or an Activation Lock? Is it asking for a 4-digit passcode or asking you to enter a password for an Apple ID?
-
Just tried to update my iPad 2 to the current iOS, and I got an error that said the update wouldn't install. The iPad is stuck in a funny mode with the apple and spinning wheel showing. I can't power it down or restart it. What next? Thanks.
Try a hard reset: hold the power and home buttons simultaneously until the Apple logo appears.
-
JUst loaded iphoto on my ipad to make a calendar. Direction are select photos and hit calendar icon on toolbar at the bottom. There is no toolbar at the bottom and nowhere is there a calendar icon. Please help.
What version of iPad do you have? (iPhoto doesn't work with iPad v1.)
-
Updated to iOS7 on my iPad mini and now anything i type there is a 30 second lag on the letter appearing? Bug already? or does it need a full reset?
I have read that if you go to Settings, iCloud, and turn off documents and data that this will help with typing.
-
My ipad mini just updated to IOS 7 and the scales of my wall paper changed. How do I correct them?
My ipad mini just updated to IOS 7 and the scales of my wall paper changed. How do I correct them?
I am having the same issue with the sound echo on my iPhone 4S. It seems OK when I talk on the phone, but all the alert sounds do it. It did not happen with the first update to ios 7, just after I updated last night to ios 7.0.2. If anyone figures out a solution, I would love to know. The echo is irritating. Thanks!
-
I have a desktop machine windows 7 based with CS5 loaded and working without problem. I have recently purchased a laptop running 8.1 windows. I have loaded the cs5 package onto the laptop and it appears to work but when I try to update, although I am being told there are updates it attempts to download the update but then tells me there is a problem and to quit and try again later.. I have tried a number of times to download the updates but itkeeps telling me to quit and try later. what is wrong please?
There could be a 32 bit vs 64 bit issues-is the old machine a 32 bit? and what is the new machine as far as 32/64 bit. I am not sure now if CS5 has in the help menu of the PS app the selection to update within PS if so that might work. I know that the Creative cloud app for installs updates etc has caused me much consternation over the last couple few years. Last it could be something like your Software firewall settings or anti-virus anti malware programs. I know that updating the infamous adobe flash that Internet Explorer pop ups setting and having AV turned on as opposed to off can interfere or plain break the update ability
-
When l plug my ipad into my computer it just shows files from the ipad. And doesn't open itunes.
When l plug my ipad into my computer it just shows files from the ipad. And doesn't open itunes...Help???
Check for Update (tap to enlarge image)
-
I just loaded the latest version of itunes and now I cannot sync my notes from Outlook 2010 to my iphone. Notes no longer appears under the advanced section of the info tab. Since I have not had luck syncing in the cloud I always check the boxes and tell the sync to sync from my computer to my phone. Does anyone know how to get this to work.
When you connect your ipod up to the computer. It should show the device, usually with the name of the device, in my case 'jordan's ipod'. This should be on the row which shows 'songs', 'albums' e.t.c on the far right. There when you click on it it should go to a different screen showing a picture of your ipod along with two buttons - Update and Restore. Click update and it should take a 2 mins while your ipod is updated to the latest version of Ios.
After updating te ipod see if there is a change in results.
PS: make sure the device is active while syncing so keep tapping the screen.
Sorry for any incorrect info, i have an ipod touch, but i've had experience with an ipod -
I have just bought a brand new Ipad mini and started setting it up. I had updated to os7.4 and after it finshed installing I had to leave it before answering all the set up questions. When I switched it back on it asked me for a pass code which as far as I'm concerned, hasn't been set up yet. Anyone know whats going on!
Hi robertbpage,
Thanks for using Apple Support Communities. If the iPad mini is asking for a password that you do not know, this article has steps you can take:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Cheers,
- Ari -
Since the latest iOS7 update, my iPad mini keeps shutting off and on by itself every 15-20 minutes. I've reset all settings and this has still not solved this problem. What can I do to fix this?
Try a reset first: Press and hold both Sleep/Wake and Home buttons until the Apple logo appears.
If the reset doesn't fix it, try a restore:
http://support.apple.com/kb/HT1414 -
Dear Apple Support,
Good day to you.
This is to report the problem i encountered when i updated my Ipad mini to the new IOS 8.1..
After the update my Ipad restart and after that it appears a picture that need to connect to itunes and need to restore. So i connect it to itunes and wait to restore my ipad mini because it is not opening.
After restoring it my ipad is now opening and it is like new that i need to set up again.
I set up again until i reach the apple id and password.
I put my below apple ID and password to unlock my ipad but it didn't work. The message i receive is "the apple ID cannot be used to unlock this Ipad.
What will I do? Please help.
Thank you
Sent from my iPhone
Begin forwarded message:
From: Apple <[email protected]***>
Date: October 9, 2013 at 11:53:53 PM GMT+4
To: ****
Subject: Your Apple ID was used to sign in to iCloud and iMessage on an iPad mini
Dear Leslie J.,
Your Apple ID was used to sign in to iCloud and iMessage on an iPad mini named “Leslie Joye's iPad”.
If you have not recently set up an iPad with your Apple ID, then you should change your Apple ID password. Learn more.
Apple Support
<Email Edited By Host>1. It is never a good idea to include personal info like your email address or Apple ID in a post on an open forum.
2. The email you received DOES NOT say your Apple ID cannot be used to unlock this iPad. The email informs you that your Apple ID was used to unlock an iPad. Fortunately the iPad is yours. The message confirms that. If your Apple ID was used to unlock an iPad that was not yours your would then know to change your password. Since the iPad is yours you do not need to change your password.
Is your iPad working?
Maybe you are looking for
-
is there a way to set the iphone up as a modem to get your mac online
-
Updated to 10.4.11, now programs don't work
Hello, I recently upgraded to 10.4.11, and now Microsoft Word immediately closes when I try to open it. It says "Microsoft Word encountered a problem and needs to close." I have tried restarting the computer, to no avail. I would re-install Word, but
-
Form Adobe Form Update information of infotype
Good Afternoon, I have the following issue, I have that implement form Adobe Form for updating the HCM infotype 0015 for the employee in the ESS. The employee could request verification employee letter in the ESS. I wonder if you can help me, indic
-
How to move my already installed Skype to a new co...
I have Skype 6.16.32.105 and its great version and I never bothered to update. How do I move my Skype to a new computer and continue using the current version installed on my old desktop? I tried to search a install for Skype 6.16.32.105 but unable t
-
HT3798 Ipod classic, 120gb randomly freezes and/or reboots. Is this hardware or software issue?
My wife told me the other day that she was having an issue with her ipod which was happening at an increasing rate. While listening to an audio book or music it will randomly stop/freeze, and times the Ipod will reboot. Of course, when listening to a