Just Paid for CC, Installed Premier, But It's Trial... Why?

First thing I did was to download Photoshop, which works fine. Then I downloaded Premier, which started in trial mode. Why is this? How can I solve this?

http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Mylenium

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I've just paid for CS6 (not CC) but can't download?

I've paid, but when I sign in and go to downloads I can click on photoshop and it takes me to download the CC version. I thought they were different? I want the CS6 version. (I've paid for the creative suite premium set.)
I would really appreciate help. This has taken me quite a long time to get nowhere :-( It appears all roads lead to the CC in the Adobe site now. That is disconcerting.

You can download the trial installer directly and after download activate it by putting serial code for same.
You must be on a trial download page to use the links, otherwise you get an error message.
For example, load the following page: http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us
before pasting the link into the address bar.
Adobe CS6 Production Premium(Mac)
http://trials2.adobe.com/AdobeProducts/STVD/CS6/osx10/ProductionPremium_CS6_LS7.dmg
Adobe CS6 Production Premium (Windows)
http://trials2.adobe.com/AdobeProducts/STVD/CS6/win32/ProductionPremium_CS6_LS7.7z
http://trials2.adobe.com/AdobeProducts/STVD/CS6/win32/ProductionPremium_CS6_LS7.exe
Please let me know in case of any problem.

I just paid for Photoshop via renting but it did not download?

I purchased a monthly photoshop of $9.99 with my credit card and it said it took it but I cannot see where photoshop downloaded onto my computer. Trying to get active help has failed. Can any one help me?
Michelle

YOu need to download the Creative CloudApp from your account and install it. Just processing the payment has nothing to do with the actual install. If you have specific issues, you need to explain better and provide system info etc.
Mylenium

I just paid for my cc description but have not been provided with a serial number to activate my software?

I have already downloaded adobe premier as a trial, and once i tried activating it, it's asked for a serial number. Where can i find this?

Hi,
The Adobe Creative Cloud does not work on Serial numbers.
In case you any such prompt, please refer to the help document below:
Creative Cloud applications ask for serial number
Regards,
Sheena

I just paid for a CC membership, but all my my programs are asking for license numbers.

I have tried every step on the help page regarding this problem, to no avail. What else could it be??
Also, CC is showing no apps installed, even though Ai, Id and Ps have all been installed, albeit as functional trials, THROUGH CC. :/

Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link... is that the page you mean?
or
Online Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

OK, just paid for first month of CreatePDF, but nothing converts. What's up??

I just paid for first month of and installed Adobe CreatePDF. But when I tried to use to convert files (individually or multiples to single .pdf), they've all failed to convert. Tried .jpg files within the size limitations, Excel files as well, but just get "File_______ failed to convert. You can try the file again or use the PDF printer for Windows to convert the file."
I did download the installer for the Adobe PDF Desktop Printer, but due to hardware settings on this laptop, couldn't finish installation. But that is moot-- I'm at a copy center at which I planned to print these documents once I got them converted to .pdf. That was $9.99 I could have used for something more useful than this exercise...
Running current Firefox. Have Firefox applications for Content Type= Adobe Acrobat Forms, Adobe Acrobat Forms Document(s), Adobe Acrobat XML Data Package File set to "Use Adobe Acrobat (in Firefox)" plugin.
What am I doing incorrectly?

I just paid for first month of and installed Adobe CreatePDF. But when I tried to use to convert files (individually or multiples to single .pdf), they've all failed to convert. Tried .jpg files within the size limitations, Excel files as well, but just get "File_______ failed to convert. You can try the file again or use the PDF printer for Windows to convert the file."
I did download the installer for the Adobe PDF Desktop Printer, but due to hardware settings on this laptop, couldn't finish installation. But that is moot-- I'm at a copy center at which I planned to print these documents once I got them converted to .pdf. That was $9.99 I could have used for something more useful than this exercise...
Running current Firefox. Have Firefox applications for Content Type= Adobe Acrobat Forms, Adobe Acrobat Forms Document(s), Adobe Acrobat XML Data Package File set to "Use Adobe Acrobat (in Firefox)" plugin.
What am I doing incorrectly?

I have just paid for membership but when I try to open InDesign it is asking for a license number

I have just paid for membership but when I try to open InDesign it is asking for a license number

What version of InDesign have you installed?

I just paid for Adobe PDF pack and I think I am having problems installing. When I select to print from word, PDF is not an option. Help!

I just paid for Adobe PDF pack and I think I am having problems installing. When I select to print from word, PDF is not an option. Help!

Hi voltric2014,
If you are on Windows, you can download and install the CreatePDF Desktop Printer, which would allow you to "print" to PDF from Word. You'll find a link to the installer on the CreatePDF page at https://cloud.acrobat.com. Here are the instructions for installing it: Using Adobe PDF Pack
Please let us know if you have additional questions.
Best,
Sara

This is totally ridicuious--paid but its still saying i need to pay for what i just paid for

I just subscribed and verified my pdf conversion order and I can not use what I just paid for. I don't understand how i'm unable to use what I just paid for,but yet a charge has been placed on my card. I just need to know how to unsubscribe my last order. This makes no sense I will have to report this a fraud to my credit company because this is a total breech of contract.

Hi currykaren10,
I just checked your account and see that your subscription is now active. Have you been able to use ExportPDF?
If you've decided that ExportPDF isn't going to work out for you, you are entitled to a full refund. Please contact Customer Support, and they will take care of you. Here is the contact information: http://helpx.adobe.com/contact.html?step=ACOM_membership-account-payment_stillNeedHelp
Best,
Sara

I have just paid for an app but it will not download it just says theres an error try again later ive been trying it for 2 days

i have just paid for an app but it will not download it just says theres an error try again later ive been trying it for 2 days!!!

what shall i do now?

I just paid for in-app credit and purchase failed so i tried 8 more times. then i finally put in my credit card details to my account, just charged me 9 dollars but didnt get the credit in the game?

I just paid for an in-app game credit, i was stupid and kept pressing it cause purchase failed.
then i couldnt update any apps until i put my credit card details in, which i thought i had already.
then after i got charged 9 bucks which on the receipt was all from that game... but when i go to the game, i didnt get any credit?
anyone know what to do or how to fix this?
thanks.

You need to take it up with the app's customer service people.

I just paid for and downloaded the wrong version of Adobe Acrobat X Pro. I downloaded the Microsoft version and I have a Mac running OX Yosemite. How do I get a credit for what I ordered and then reorder the correct Mac version of Adobe Acrobat X Pro

I just paid for and downloaded the wrong version of Adobe Acrobat X Pro. I downloaded the Microsoft version and I have a Mac running OX Yosemite. How do I get a credit for what I ordered and then reorder the correct Mac version of Adobe Acrobat X Pro

If you ordered Acrobat via subscription, then you can use either Windows or Mac version. Just download/install the Mac version, then activate it with your Adobe ID.
If you purchased the perpetual license, then you need to Contact Customer Care bu chat or phone.

WHAT IS my online number I've just paid for?

Hi,
I've just completed my order for an online number (that would be the 3rd one I own from Skype), but now you have an error on your website, I was not ask from which city I want the number to come from (only from which country) and I got charged, but I've hot no number at all.
Would you please copme back to me,and quickly, on that one?
What is the number I've just paid for???
Thanks,
Anna
Do you have a support email or phone at all? I cannot post the transaction details on a public forum!

Hi,
I can confirm that you have active 3 Skype Numbers. But for security reasons I cannot provide you any further info.
Please go to your account's page and check details under Skype Number tab
And Customer Service can be contacted as explained in this FAQ: https://support.skype.com/en/faq/FA1170
If my answer helped to fix your issue, mark it as a Solution to help others.
Thank You!
Please send private messages only upon request.

Was able to download and install Premier but can't install Photoshop Elements - getting multiple error messages (pirated software, etc). Any ideas?

Was able to download and install Premier but can't install Photoshop Elements - getting multiple error messages (pirated software, etc). Any ideas?

download from adobe.com or prodesigntools.com.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3 | 2.7(win),2.7(mac)
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'.

Ei just paid for Adobe Acrobat Pro and I can not download the program, verytime i go to down load it tells me it doesn't download in my language which is english?why is this program I ordered not letting me download

i just paid for Adobe Acrobat Pro and I can not download the program, every time i go to down load it tells me it doesn't download in my language which is English? why is this program I ordered not letting me download

http://www.howtogeek.com/120277/how-to-install-flash-on-the-nexus-7-and-other-jelly-bean-devices/
You do not need a Beta channel build of Firefox (which currently is 32.0b6) to use Flash as the issue was you needed Firefox 27.0 or newer to use the old Flash 11.1 plugin on Android '''4.4'''. after it came out on tablets/phones.
What Nexus 7 version do you have as there was a 2012 and a 2013 model. A easy way to tell if it is a 2013 is it has a camera on each '''back''' and front while 2012 only has one on front.
If it is the 2012 then it has a Nvidia Tegra 3 so the old Flash 11.1 Plugin is disabled.
For reading only as Bugzilla is not a discussion forum or for "me too" comments.
*[https://bugzilla.mozilla.org/show_bug.cgi?id=968219 Bug 968219 - flash does not work on Nexus 7]
*[https://bugzilla.mozilla.org/show_bug.cgi?id=957694 Bug 957694 - Hang/deadlock with Flash on 4.4 on Tegra3]

Just Paid for CC, Installed Premier, But It's Trial... Why?

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