Just plugged in Time Capsule and one MacBook Pro works fine on WiFi while the other MacBook Pro and iPad 3 keep disconnecting. Any ideas?

Additionally, the wifi icon at the top of the screen has an exclamation mark on the MacBook Pro that doesn't connect. We've tried restarting the machine, the Time Capsule but nothing has helped.

Just called Apple Support and it turns out we had the settings wrong. We're all set now!

Similar Messages

  • I just bought a time capsule and it will not connect to preexisting home WiFi.

    I just bought a time capsule and it will not connect to preexisting home WiFi.  The Airport Utility recognizes one of my neighbors networks but not mine.  I have ATT&T U-verse.  I understand I can use the Airport time capsule as a router but would prefer to use it in my existing network

    tallswag wrote:
    I have a similar hookup, I have a Airport Extreme & Time Capsule. I would like to connect my Extreme to the Time Capsule "6th gen". I would also like to use the LAN ports on the Extreme. Can this connection be done wirelessly or wired? I'm using a Mac Tower that does't have a wireless card if that's important. 
    As long as you have two apple routers then it is up to you which way you do it.
    You can connect them by ethernet and use it setup as roaming network.. for wireless.. it will simply be bridged on the router side. Ethernet is much the faster solution.
    But if you want to use wireless link that is also fine if the range is not too great. Then ethernet to the computer.. so you effectively have a wireless bridge...
    so, Cablemodem----Airport Extreme- - - - - - - -wireless link- - - - - Time Capsule------computer
    Where the more solid lines are ethernet.. that is possible setup. And using the TC directly on ethernet to the computer will keep your backup speed good while also giving you hopefully your full internet speed so that works well.

  • My Time Capsule expired and no longer works. My printer (a HP) will now not work as it still wishes to connect through the Time Capsule. It will not allow itself be recognised through a USB connection to my Mac. Anyone got any ideas?

    My Time Capsule expired and no longer works. My printer (a HP) will now not work as it still wishes to connect through the Time Capsule. It will not allow itself be recognised through a USB connection to my Mac. Anyone got any ideas?

    You will need to install the printer on your Mac
    Open System Preferences (gear icon) on the dock
    Open Print & Fax
    Click the + (plus) button at the bottom of the printer list
    Wait for your printer to appear in the next box, then click it to highlight it
    Click Add at the lower right
    Be sure to select the correct printer when you try to print as you will see your printer listed twice. Good idea to make the printer now installed on your Mac the default printer so you do not have to choose which printer to use each time you want to print.
    You can also go into Print & Fax, select the printer associated with the Time Capsule and click the - (minus) button if you want to delete that location.

  • One of my fans is very loud, while the other one is fine, is this an issue?

    One of my fans is very loud, while the other one isn't, is this an issue?

    Hello there, Snake97.
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  • I have been opening up my photos from My Pictures folder and Elements 12 opens up but the photo doesn't appear in the image screen.  Over the weekend it was working fine.  I tried the other photo software I have and they open up in those but not the eleme

    I have been opening up my photos from My Pictures folder and Elements 12 opens up but the photo doesn't appear in the image screen.  Over the weekend it was working fine.  I tried the other photo software I have and they open up in those but not in the elements 12.

    Which operating system are you running on?
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  • Just set up Time Capsule and imac is backed up.  Can I back up ipad and iphone too?  If so, how do I do it?

    Just bought AirPort Time Capsule (2TB) and my imac 10.7.5 is backed up.
    Can I back up the information on my iphone and ipad - both are iOS 7.1.2?
    On AirPort Utility I am not able to open other Wi-Fi Devices.  TC indicates ipad and iphone are wireless clients.  
    Not sure what I do.  Thanks.

    iOS devices like the iPhone and iPad back up to iTunes on your computer....or....to iCloud, if you have enabled that option.
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    In other words, the iPhone and iPad back up indirectly to the Time Capsule, if you have Time Machine enabled. They do not back up directly to the Time Capsule.
    For more information on iOS backups, please see this Apple Support document:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    Or, you might want to post in the iPhone and iPad support communities.....where the iPhone and iPad experts hang out.
    Using iPhone      Using iPad

  • Time capsule and ipad

    I have a 2T time capsule. I have 3 Macs that use it for time machine backups. There is plenty of room on it so I have a few files on it that I can access from any Mac.
    A Mac sees a file easily just by accessing the drive.
    How can I access a file from the iPad? I just want to read a special PDF.

    I don't want to keep the file on the iPad.
    also I don't want to access the iPad from a computer.
    I just want to access a PDF on the time capsule.
    And the time capsule is not a computer.
    I can access a PDF on my other computers by putting it in the sites folder of the computer. Then i view it as a web page since I know the addresses of the other computers. But even if I know the address of the time capsule, there is no sites folder to do that.
    Would these other Programs access the time capsule and see files on it?

  • I just got a Time Capsule, and when I try to use it to extend my Airport n type network, it seems to take it over instead.

    Could I be doing something wrong to cause this? The Time Capsule is hanging off the network on an ethernet cable and can be accessed by all the Macs over wireless, but I would like to use it to strengthen the signal at that end of the house.  When try to set it up the extend the network, It seems to take it over and knock off the Airport Extreme and Airport Express currently on it.  When I initially set it up, I selected "Extend network" but it changed it on its own to create network.  I later changed it back to extend, but it then took over and I had to turn off its wireless to get the Epress and Extreme back onto the network.  I had just updated the Airport Utility to the latest version on my Macbook Pro and Mini, but I have an iMac still on Snow Leopard that I believe is still running an older version.

    Actually I am not sure how much it is able to export of the old settings but worth a go.
    The file is xml format .. so it could be possible to extract info anyway.
    ?xml version="1.0" encoding="UTF-8"?>
    <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
    <plist version="1.0">
    You can always load 5.6 utility onto any version of the OS from Lion following.
    How to load 5.6 into ML.
    1. Download 5.6 for Lion.
    http://support.apple.com/kb/DL1482
    Click to open the dmg but do not attempt to install the pkg.. it won't work anyway.
    Leave the package open on the desktop so you can see the file. AirportUtility56.pkg
    2. Download and install unpkg.
    http://www.timdoug.com/unpkg/
    Run unpkg on the desktop.. If your Mac refuses to run the software, because it wasn’t downloaded from the Apple store, go to security in preferences and allow other software to work.. this is limitation of trade methinks. You can set back later if you like.
    Now drag the AirPortUtility56.pkg file over to unpkg.. and it will create a new directory of the same name on the desktop.. in finder, open the new directory, drill down.. applications, utilities .. there lo and behold is Airport utility 5.6 .. drag it to your main utilities directory or just run it from current location.
    You cannot uninstall version 6 (now 6.3 if you updated) so don't try.. and you cannot or should not run them both at the same time.. although I have had no problems when doing so.

  • New Time Capsule User--one MacBook can't see it, one can

    I set up a Time Capsule last night and it's working fine with my MBP 13" 10.6.8 but my wife's MBAir 10.5.8 can't find the disk on the network nor does it see my MBP.
    From the MBP I can see both the TC disk and the MBAir.
    As far as the WiFi router function goes, the Time Capsule works fine with both laptops.
    I'm trying to figure out what network setting(s) on the MBAir are the problem.

    meatballfulton wrote:
    1. TC is connected by Ethernet to my Verizon provided router. Both MacBooks are on the TC's network, not the Verizon trouter's network.
    If the Verizon is a router and not just a modem.. you should have the TC in bridge mode.. Do not run two networks because you then introduce double NAT.. which I am sure the TC is complaining about.
    3. Guest network is OFF. Why does MBAir need guest network? I'll turn it on and see what happens.
    4. TC security is by TC password.
    I wanted to be sure you did not have guest network on.. that would cause the issue.. there is no need to turn on guest network. so please do not.
    I do think you should just test by turning on guest access on the TC.
    Just set the guest to read and write.
    Open a terminal and ping the MBP from the Air.. does it respond?
    Do you have shares turned on in the MBP so the Air can access them?

  • I just bought a time capsule, and i have no idea how to hook it up.  because i am brilliant, right.  the schematic in the instruction booklet says its supposed to be between the modem and a printer.  ????  With an ethernet cord?

    The enclosed booklet suggests that the time capsule is suposed to be between the DSL modem and a printer, connected by an ethernet cable.  Ive tried that and the amber light just keeps flashing. 

    Ring apple they will normally be able to talk you through it.
    The TC connection to printer is optional..
    Normally you plug into an existing router with the TC in bridge mode..
    Tell us what OS you run and we can point out how to do that.

  • I have an airport extreme. I just bought a time capsule and want to replace the extreme with it. I am not technically savy and when i go to do it, it keeps telling me i haev errors and i have no idea what to do,  because it mentions things like DNS, etc

    can i use both at the same time?

    Replacing your router is like a heart transplant for your network. Everything changes.
    Power down your modem, disconnect your Extreme, and connect the new Time Capsule. Power up the modem and then the TC.
    AirPort Utility will lead you through its setup.
    You may need to reconfigure your wireless printers and anything else that was a client of the Extreme.
    You may use both at the same time, but only one device should function as your router. Decide which one that will be - it doesn't really matter which, assuming they are both recently produced units. The Extreme can be used to "extend" the TC's wireless network, or the other way around.

  • Two users using one Time Capsule from one MacBook

    My wife and I both have separate accounts on my MacBook. I'm using the TimeCapsule as a network drive. When I log in to my MacBook account, I can access the Time Capsule. When my wife logs in later, she can see the Time Capsule in Finder, but is not allowed to access it. If I then switch back to my account and dismount the Time Capsule, my wife can access it.
    If my wife logs into her account first, it's the other way around.
    So I don't think there's anything basically wrong; we can both access the Time Capsule, as long as we're the first to log in to the MacBook.
    I have enabled filesharing on the Time Capsule, with Time Capsule password (so not with accounts or disc password).
    I would like to be able to access the Time Capsule, even when my wife is already logged in.
    Is that possible?

    Same problem here. From another thread (http://discussions.apple.com/thread.jspa?messageID=12839145&#12839145) I get the impression it cannot be done, but surely there's a workaround?..

  • My network, based on modem, wifi router (Airport Extreme),Time Capsule and Airport Express simply disconnects with all the lights green on the modem and Extreme, but the other components offline, 5 or so times per day.  I suspect the Extreme.

    I have a Cisco System3 modem, feeding an Airport Extreme, which connects wirelessly a Timecapsules and an Airport Express both of which extend the network, ie send out more WiFi signal.  The system worked well for a long time, say a year and a half and then it started dropping out.  All the lights on the modem and airport Extreme stay green, but the other two components are blinking yellow. I've tried limiting the channels, but there are few sources in my neighborhood.  I have tried resetting the Extreme which worked for a week and now it's back to its random disconnect behavior.  I have read some of these blogs and no one seems to know what to do, especially not Apple.  Do I just get another router or what?  What do I lose if I use a non Apple router and what would you suggest?

    Welcome to the discussion area, Junkcanoe!
    I don't have a setup like yours, but might be able to offer some assistance.
    Basically I have two jacks, a TC and an AE and I'd like to create a roaming network. Both of them are set to bridge mode with the same SSID, WPA2 security, same password, etc.
    This would be the normal way to set up a roaming network, but the wild card here is that we don't know anything about how the main router that supplies the ethernet connections (valid IP addresses) to the condos might be configured.
    For example, most apartments, hotels, etc that provide ethernet jacks usually limit the number of devices that can connect to each jack. Hotels tend to limit this to one or two devices. I counted six devices that you say will work properly plus a few more. Since you have two separate ethernet jacks, you may be looking at a situation where each jack is allocated a total of 4 devices, or valid IP addresses.
    The bottom line here is that we won't be able to make much progress until we know more how the main router there has been configured. Is it possible for you to ask the complex manager (who will probably need to ask the IT guy) how many devices are allowed to connect per ethernet jack? Another way to ask the same question is how may valid IP addresses will each ethernet jack allow?
    If you can, could I ask you to perform an experiment? Rather than have both the AirPort Extreme and Time Capsule each connect to a separate ethernet jack, can you temporarily move one device near the other and connect them together using an ethernet cable? (Or, use a long ethernet cable if you don't want to move either device) LAN <-> port on one to LAN <-> port on the other. In other words, you'll only be using one of the ethernet ports in the condo for this experiment.
    Any difference in performance or number of devices allowed to connect?
    Message was edited by: Bob Timmons

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