Just purchased a used iMac and need to wipe it clean.

I just purchased a 2011 24" iMac used.  The previous owner did not remove anything.  I would like to wipe it clean before I run Time Machine from an external drive to load my programs, data etc.  What is the best way to wipe clean (completely clean) the iMac.  Also, would I be better off loading all of the programs from the original CD's rather than Time Machine?  I don't know if I could have picked up "stuff" over the years that I don't want brought to this newer machine.
Also, I would like to upgrade to the latest OS Lion.  Should I do this first or after the wipe?
Thanks!

Did your iMac come with Lion (10.7) installed or did the seller buy that at the app store?
If the seller purchased it, then you will need the original install DVDs (Snow Leopard), either from the seller or by calling Apple and giving them your serial number. The reason: the license for any OS or app obtained at the app store is not transferable - the seller is obligated to wipe the drive and reinstall the original system. The OS is tied to the Apple ID of the purchaser forever and you will never be able to reinstall.
If it turns out yours came with Lion, the seller was supposed to call Apple and make a transfer of the OS to you.
So, the first thing to do is to figure out which OS version it came with and, if you have the install disks (Snow Leopard), then use them to wipe the drive and reinstall the original system. After that, you can purchase Lion (or Mountain Lion) at the app store using your own Apple ID.

Similar Messages

  • Just purchased a used G4 and need some help

    First, let me say, that I am finally returning to the fold after years of working on a PC (employers insisted) but have just purchased a used G4 running OS 10.3.8 I've registered the G4 and everything, and tried to update the OS. I got a "mounting failed" message. It may be because the previous owner left a password in the automatic update file and didn't tell me what it was. Also, they did not provide me with the original installation discs so I could use administrator access to disable this password! Anyway, I want to update the OS as far as it can go - any idea how I can do this? I've searched around the apple site for a while now, seeing if I could purchase replacement installation discs, but can't find any into. If I just go ahead and purchase the 10.4 upgrade, can I install it without upgrading from 10.3.8?
    Sorry if these are basic questions, but my last mac was an Apple IIc be kind.

    Hello nebpen,
    "While the lamp hold out to burn, the vilest sinner may return!"
    Welcome back!
    As the Texas Mac Man says, you need the install CDs (and Applerescue is a good source). Your DA will run any Apple OS out there at its latest update. I happen to prefer Panther, mostly, I suppose, because it's simpler ... or run them both!
    Further, IMHO, the DA is the sweet spot in balancing cost and performance. I'm still feeling my way with upgrades, but every day mine seems to run better. I've just discovered how to adapt an 867mhz QS cpu, so the backup is now running faster than the Main Mac, and I even had to install Tiger (10.4.10) to take advantage of the latest Google Earth. What incredible pictures!
    Anyhow, welcome!
    Jon

  • Just purchased a new iMac and transferred all info from my old iMac. Now when using iPhoto slideshow is displays the pictures in reverse order.

    Just purchased a new iMac and after transferring all info from my old iMac.  Now when using iPhoto slideshow it  displays the pictures in reverse order.

    There's a bug in iPhoto 9.5.1 and Mavericks that affects slideshows played directly from an album.  The slideshow will not play correctly if the photos have been sorted manually.  Any other type of sort, date, rating, keyword or title, will play correctly.
    If you need that manual sort of pictures for your slideshow create the slideshow in iPhoto's slideshow mode.
    OT

  • I have just purchased a new iMac and have uninstalled cs6 from my old iMac. Do I just install CS6 as normal or do I need a new code. My licence is for one user

    I have just purchased a new iMac and have uninstalled cs6 from my old iMac. Do I just install CS6 as normal or do I need a new code. My licence is for one user

    Yes, just install as you normally would using the serial number you originally used.
    You did not have to uninstall on the old machine - with your single user license you are allowed to have two activated installations.  So feel free to reinstall it if those are the only two machine you plan to have it on and you'd like to have a backup installation.

  • HT5167 When I try to install the update"MAC OS X Update Combined, I get a message that says it cannot be saved & connection reset by peer.  What do I need to do to get this update installed.  I just purchased my first iMAC and don't know anything about it

    When I try to install the update"MAC OS X Update Combined, I get a message that says it cannot be saved & connection reset by peer.  What do I need to do to get this update installed.  I just purchased my first iMAC and don't know anything about it.

    Try here:
    http://support.apple.com/kb/DL1524

  • I just purchased a used imac how do I clear then reinstall new os

    I just purchased a used imac how do I clear then reinstall new os

    Klaus1 is perhaps too brief if you have not done that before:
    1. Put first DVD in the optical drive
    2. restart and, immediately after chime, press C—this forces boot from CD/DVD, wait until you see Apple logo, then release C key
    3. wait until you see the list of install languages, English is default, click ahead and now
    4. Go up and choose Utilities, open Disk Utility, and choose to Erase/Format disk, as you wish
    5. Close Disk Utilities and you will be redirected to installation proper
    6. Go ahead according to what you see on the screen
    If you do not have the two DVDs of any mac (bar the very recent ones, with Lion preinstalled), you must get a retail one, perhaps SL would be best or Lion, flash drive version directly. Booting from retail DVD is identical; for flash boot, press Option key after chime, then choose the USB flash disk, you will see it on the screen after several seconds.
    The process is simple and logical, do not be afraid, you just need the install DVD or, beginning with Lion, Lion flash drive version. You may of course download the App Store version of Lion, which is at half price approx., but you need another mac to move it to another disk / flash drive in order to install it or do that before you erase the disk which, I understand, has a running system on it.

  • Hi I have just purchased a new iMac and I am trying to move my iTunes files into iTunes on the iMac.  I have got as far as pasting the music folder from my pc onto the desktop of my iMac.  How do I now put this folder into my iTunes?

    I have just purchased a new iMac and this is all new to me as it is so different from my PC.  I am trying to transfer my iTunes from my PC onto the iMac, I have got as far as pasting the itunes music folder onto the desktop but I cant seem to transfer that into iTunes on my iMac. Can anyone help me out with this?

    See iTunes: How to move your music to a new computer
    BTW this list os for discussing the list itself. You'll get better response to questiosn you post if you post them to the correct list. I'll ask to have this moved to the iTunes list.
    regards

  • I have just purchased a new macbook and need to sync my iphone with itunes, i understand that you can only sync your phone with one itunes account. I do not want to wipe my iphone when syncing with this new itunes account. Any advice welcome

    I have just purchased a new macbook and need to sync my iphone with itunes, i understand that you can only sync your phone with one itunes account. I do not want to wipe my iphone when syncing with this new itunes account. Any advice welcome

    1) authorize iTunes on the new machine for your iTunes store account(s)
    2) connect your device and right-click or control-click it in the iTunes Source list, then choose transfer purchases from the shortcut menu that appears.
    3) sync the device
    iTunes will wipe the iPhone but, since you transferred your purchases in the previous step, your content will be in your library and you can re-populate the iPhone with it.

  • I just purchased a PC laptop and need to activate Lightroom 5 on it. How do I get my copy of LR5 deactivated from my old laptop so I can activate it on my new one?

    I just purchased a PC laptop and need to activate Lightroom 5 on it. How do I get my copy of LR5 deactivated from my old laptop so I can activate it on my new one?

    There is no activation mechanism in Lightroom. Hence no Help > Deactivate.
    Only need to uninstall. Or leave it installed since the license allows two installations.

  • I have just purchased a used 3gs and the previous owner hadnt reset it.

    I have just purchased a used 3gs and the previous owner hadnt reset it.
    So i did the reset and left it over night as this can take a few hours.
    This morning 10 hours later there is stillthe cirlcle going round in the centre of the screen.
    There is no sim card in the phone.
    What do i do now? please help?

    To make this phone truly yours, do a Restore as New...
    See this Support Article on Restoring your phone...
    http://support.apple.com/kb/HT1414

  • I just purchased the new iMac and it doesn't have a cd drive, how do i install cs6

    i just purchased the new iMac and it doesn't have a cd drive, how do i install cs6
    can someone please tell me how to install cs6
    I have the disk but no drive oops

    I had the same situation. I have an external disk burner which also acts as a CD/DVD/BlueRay Drive/burner.
    Having access to an external drive will solve the problem. As long as it has a USB cable you should be able
    to plug it into your iMac, spot the disk icon on your desktop and insert the installer disks and load the software.
    Hope that helps.

  • I just purchased a new iMac, and can't get into my Wordpress blog. The username and password work on my old Macbook, iPhone4, etc, and all my other password-restricted sites are accessible...just not Wordpress. Ideas? New to all this...

    I just purchased a new iMac, and can't get into my Wordpress blog. The username and password work on my old Macbook, iPhone4, etc, and all my other password-restricted sites are accessible...just not Wordpress. Ideas? New to all this...Thanks! JP

    Try holding down the Shift key in Windows when opening iTunes. In the resulting dialogue you will get the option to create a new library or navigate to an existing one. The default location for your iTunes library is in C:\Documents and Settings\Username\My Documents\My Music\iTunes\ (or C:\Username\Music\iTunes\ in Vista). Look in there and see if you have more than one library file (they have the extension .itl) If you have more than one try opening them in turn, you may find your original library is still intact: How to open an alternate iTunes Library file

  • I just purchased a new imac and my HP Color Laserjet CP1215 pinter is not supported by HP.  is there a workaround/third party software that will make it work?

    I just purchased a new imac and after connecting my HP CP1215 color laserjet printer found that HP does not support this printer.  I contacted Apple support and they could not supply any help.  Is there a alternate way/software avalable to make this printer work with my imac?

    Of course, once I posted this, I tried again and downloaded the driver without issue.
    My second question still stands, however:
    Scanning is not supported on my printer model with the Hewlett Packard Print 2.12 driver. Will support be forthcoming, or did Mountain Lion brick my scanner?

  • I just purchased a new iMac and my Hard Drive is not showing on my desktop.

    I just purchased a new iMac and my Hard Drive is not showing on my desktop. It doesn't show up on a finder window either.

    No.  It's what I've named my boot drive.
    New Finder windows can be set to open any selected volume or folder of your choice.

  • I recently purchased a used iMac and cannot load iPhoto and other apps?

    I recently purchased a used iMac.  It was wiped clean and has the newest version of Mac OSX installed.
    When I go to the app store, it shows iPhoto and has an accept prompt next to it, though when i enter my apple id to accept, it says I cannot do that as it was previously accepted, obviously by original owner.  It says i could purchase it, but there is no available prompt to purchase it.
    Questions: Do i have to purchase?  How do i go about doing that?
    Thanks!

    If the machine was originally configured for Snow Leopard (10.6.x) or earlier  you should have gotten the original DVDs, one of which had the iLife apps on it. If it came with Lion already pre-installed you can try Lion Recovery, OS X Lion: About but I doubt it will download the iLife apps for you. In short you probably have to buy them or get the original DVDs from the seller. Another option is to call AppleCare and for a nominal cost they will replace the original media. You can find their number by using the AppleCare Contact Info link.

Maybe you are looking for

  • Aborting Processes In Bpm

    Hello, We have been using Oracle BM Studio(Version: 10.3.1.0, Build: #94375 to be precise). I have a problem I'd like to share, I have been searching the forums, but could not find a solution to this. I have a grab activity, which grabs a parent inst

  • Conditions based on user groups

    Hi, I am already using the authorization i dont want to make any changes. I want to restrict the column using user group. If my user group is admin or unique then display the item and if the user group helpdesk or test then dont display. I am using c

  • Downloaded songs

    i recently downloaded a song from the internet and now it will not transfer to my iphone..what's going on?

  • Bootcamp problem while downloading software

    Hello, I'm trying to install Windows 7 via bootcamp assistant, but I've always the same problem. While downloading the newest software and drivers for my mac book air (this is the first step of all), the download aborts with the message "The software

  • Change Dictionary Entry on N95

    Some how, whilst texting I must have managed to miss-spell "you" and tell the N95 that its "yot". Making yot the pretictive default for "you" Can I remove "yot" from the dictionary or reset the predictive text back to factory settings as a last resor