Just purchased a WKP-1314 bluetooth numeric keypad and not working

Just purchased a Apple WKP-1314 for my new IMAC,
Followed the instructions and it paired right up and then lost connection, then connected and then lost connection.
Trying to find out if some else has had this problem with the unit before I make the 35 minute ride back to the store.
Searched this site for it found nothing hoping others are using it or tried to get some inout thank you.

Hello:
Before you return it, try a couple of things:
1.  Reset the SMC.
2.  Reset the PRAM.
If that does not help, take it back for replacement.
Barry

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