Just purchased Acrobat Standard, but it does not download on Mac. Is there a work around to this?
I purchased Acrobat Standard while on chat with a representative. They never mentioned that it didn't work on Mac. Is there a version that does?
Hello,
You need Acrobat Pro version for Mac. I would suggest to contact contact Support.
Also, I would recommend to see this article- http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.htm l
Regards,
Deepak
Similar Messages
-
Ive been buying adobe products online since photoshop cs2 and navigating the site has never been a problem. I wanted to buy indesign cs6, but mistakenly purchased the windows version. I own a mac. is there any way to fix this. I am unable to chat or reach ANYONE at adobe and am currently out 700 dollars!
Return, cancel, or exchange an Adobe order
or
Order product | Platform, language swap -
I have just installed Qicltime Pro but when I edit a video file and try to set the In and Out points, it does not show any way to set them. It trims the video down to the one point on display. Have I installed the software correctly?
QuickTime Player 7 Pro is in the Utilities folder.
To set in and out points set the position you want in the timeline and tap the i key. Move to the end of your selection and tap the o key. To step frame by frame move the playhead by tapping the left/right arrow keys. -
I purchased Acrobat Standard and it's not compatible with Mac OS. What can I do?
Really? How is it that I actually purchased from my Mac and when I went to use/download, and I get a dialog box with "The Adobe Standard edition is not available for Mac, please download on a windows computer?" What is available to work with my Mac?
Hi rohaco13,
Acrobat Pro is available for Mac OS. Please Contact Customer Care--an agent will be able to convert your Standard subscription to a Pro subscription, if you'd like (the Pro subscription does cost a bit more than Standard, however).
Best,
Sara -
Does anyone have any idea how to fix this issue? Yes, I have tried restarting my phone and iTunes and nothing seems to be working...
I venture to say you have a Windows PC.
If so, before beginning the download try temporarily disabling your antivirus, anti-adware, anti-spyware, and any other anti-whatever that is required with the insecure OS your computer is running. -
I have just purchased OS X lion via App store. this shows as a purchase but it does not download after hitting download button in recent purchases in App store
Hello Gregory,
If you have properly upgraded Snow Leopard to 10.6.8, say with the combo updater v1.1, Lion should run comfortably with 4GB of RAM on your model.
You may be able to inject a further 2GB of Ram and to check that, go to Crucial.com and feed in your Machine specs. The site has a tool which will confirm the maximum amount of RAM you can fit.
It's not too difficult to fit by yourself and Crucial give instructions how to do it. -
I have purchased iTunes match but it does not connect to my iPhone.
i have just purchesed itunes match but it does not connect to my iphone, why please
You must be signed into the iTunes Store on your iPhone using the same Apple ID with which your purchased the iTunes Match service.
-
Hi, I have an iPad Air. Had downloaded pages app that got deleted by mistake. Now am unable to down load it again. App Store says "you have already purchased this app so it will be downloaded now at no additional charges" but it does not download!!! Pls suggest and help!
Hi Bipashan,
Try downloading this from the past purchases list on your iPad, found here:
Download past purchases
http://support.apple.com/kb/ht2519
Thanks for coming to the Apple Support Communities!
Cheers,
Braden -
I am new with iMac and I am trying to copy some file from my external HDD that a used with my PC but it does not let me also I can't delete anything from this HDD using the finder. Can somebody help me , please?
No, unfortunately, when you format a drive, it will erase all the contents. So you will need to find a temporary "storage" place to put the stuff using a PC so you have access to it. Then reformat using Disk Utility (Applications > Utilities). If only using with mac, format Mac OS Extended (Journaled) and use GUID Partition scheme under Partitions/Options. After formatting, you can drag the files back.
-
Hi. I'm trying to install Lightroom 4 but it's not downloading. Lightroom 5 won't work.
You can try downloading Light room 4 from here:
http://prodesigntools.com/adobe-lightroom-4-is-out.html
Prior to install, do ensure that the machine is compatible & the machine has all the permission to download & install.
Regards
Rajshree -
I purchased an app, but it does not work. Can I cancel it and get my money back?
I purchased an app two days ago but it does not work. Can I cancel it and get my money Back?
I have in ipad2
Thank youYou can always try to contact iTunes Support:
http://apple.com/support/itunes/ -
I purchased an app and it does not appear as an icon on my IPad The only way to play the game is to go to the App Store and click on open( which is always opened)
Are your home screens completely full? Is the app buried in a folder? Can you access it from the Spotlight Search feature.
Try quitting the app completely, reboot the iPad and then see if the icon shows up.
Go to the home screen first by tapping the home button. Double tap the home button and the recents tray will appear with all of your recent apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
My IPhone 3GS will not now join wifi, this is a very recent problem. It finds my network but does not download the IP Address hence when I load password Join remains grey. I have tried all the fixes suggested I.e. network reset, airplane on then off but still nothing. I also have another iPhone of the same type and an iPad and they are just fine so I know it is not a router problem. Please please what do I do?
Try assigning Queen as the Album Artist on the compilations in iTunes on your computer.
-
i can not sync my ipad mini device to my laptop computer. everytime i try to connect my device to my computer, it prompts me that my device need a itunes version 10.7, but whenever i try to download the required version, my device does not download itunes. how can i do it? please help.
You do realize that the message means that you need to download iTunes on the computer and not on the iPad - correct? I just want to make sure that you know that.
If that is the problem, go here to download iTunes.
http://www.apple.com/itunes/ -
Have purchased mountain lion but it did not download
Have purchased mountain lion but it did not download
Hi,
I have the same issue. the machine in which I paid for now says the transaction did not go through while a paired Mac machine at work says I have already purchased and so will download on it own (but nothing happens after that).
Maybe you are looking for
-
An error occurred while processing your request. How do I fix this?
I have been getting this error for the website: www.poptropica.com and i tried different browsers but no difference i cleared my history, my cookie and my cached files it is still there, and when it goes away and i try logging in there is a pop up wh
-
Problems with Macbook Pro Pages
I have a macbook pro. When I open Pages, it won't let me save or type. I can open documents but I can't type or save.
-
No configuration is defined for the entry BIRGMLQuery
Hi: I´m working with VC EHP1 SP4. I have my VC Iview working ok with a BI_Query with Compile Runtime=flash but when I change the compiler runtime to Webdynpro the following error is display at runtime:: com.sap.tc.wd4vc.intapi.info.exception.WD4VCRun
-
App Store Shows Grey Screen When I Try to Update
The app store says I have 4 New Updates. I tapped on the app store and went to Updates. A dark grey screen pops up instead of the list of Updates Available. Please Help!
-
I am a new user to imovie 08. I am laying down voice over and want to cut it into two so that I can move part of it under a different clip. I hope I am clear with my question. In the old imove program all audio could simply be cut into as many sectio