Just purchased Adobe Acrobat Pro and it keeps shutting down when I try to open it.

I keep getting an error message that acrobat quit unexpectantly.

Hi Anna.
Were you able to activate the product post purchase ? Try the following step and advise if this was able to resolve the query for you or not.
1) Navigate to C:\Program Files (x86)\Common Files\Adobe\SLCache and rename SLCache to SLCache_Old.
2) Navigate to C:\ProgramData\Adobe\SLStore and rename this to SLStore_old
Post doing the above, launch Acrobat and try to activate the product.
NOTE: If you have any other application installed on the machine, the above step would remove the activation for those products as well and convert them to a trial version.
Cheers,
Kartikay Sharma

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