Just purchased Adobe Element 10 and when I try to import music I get an "Add Media Error"

When I try to import music I get an "Add Media Error" error message "The importer reported a generic error"

Are you working with both iPhoto and Aperture at the same time? If you have to maintain several iPhoto libraries in addition to your Aperture library you would profit considerably from updating to Aperture 3.4.
Aperture and iPhoto now share a uniform library format and you can easily switch between both applications when viewing a photo library.
Aperture 3 can run with 4 GB RAM, but would be better with more. If your mac is not maxed out with 4GB, you should consider to add RAM, since you are running Mt. Lion. All other apps wil profit from more RAM too.
I cannot test the interaction between iPhoto 9.4 and Aperture 2, since I have only Aperture 3 installations.
I am a little reluctant because i have only 4 gig of ram and have read numerous negative reports.
There are many happy Aperture 3 users, but people are only posting here, when they are temporarily unhappy. So you will get a distorted view.
The new version is out for only a few days, and Apple has the first bugs to fix. I'd wait a little, if you can, until the next release is out.
Regards
Léonie

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I just made my account and when I try to log in it tells me "unknown network error" what do I do?

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It seems their server is down. I've had problems trying to update apps on iTunes and iPhone.

HT4059 I purchased an iBook and when I try to download it I get sent in a circle. Message pops up that it's already been purchased & I need to go to store to download but it never downloads, stays in pause mode. I have been charged for the book but can't

I purchased an iBook and when I try to download it I get sent in a circle. Message pops up that it's already been purchased & I need to go to store to download but it never downloads, stays in pause mode. I have been charged for the book but can't retrieve it. I've successfully purchased books before without trouble.very frustrated

Hi Peggs,
Try this:
Open your iBooks app on your iPad
Select the Store Button at the top
Select Purchased at the bottom
You will see your AppleID on the right at the bottom, then Redeem, then Support
Click on your Apple ID, and when the AppleID window comes up with the options, Sign Out
Then Sign In again and try redownloading your book
Hope this helps!
Cheers,
GB

I just got my new mac, when i try to import music files or even import a CD, it says "Error, a file was specified instead of a folder". What do I do

I just got my new mac, when i try to import music files or even import a CD, it says "Error, a file was specified instead of a folder". What do I do, It is very frustrating i have all my music from my old PC and a bunch of CD's i cannot import.

I haven't encountered this error, but let's try to figure out a solution.
CDs. Let's tackle this.
First, read this:
http://www.woopid.com/video/626/iTunes-Setup-Assistant
As soon as you insert a CD (assumng you have a drive), iTunes should immediately open and ask if you want to add this to your Library. Say "Yes." (You haven't set the quality levels yet, but we want to set up your library, first.)
Music. If you have individual tracks you want to import, keep iTunes open, and simply drop the tracks in the "Songs" part of the Library on the left side of the screen. The tracks should be added automatically.
If this isn't working for you, please describe the error -- or better yet, provide screenshots. I'm certain you will be able to set up your iTunes library pretty quickly.

Hi, I just purchased Adobe Illustrator and I cant find the serial number. When I try to download using Cloud it says it does not support my computer system. Just yesterday I finished my trial. What shall i do?

I just purchased Adobe Illustrator and I cant find the serial number. When I try to download using Cloud it says it does not support my computer system. Just yesterday I finished my trial. What shall i do?

To locate the serial number:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html
http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html

I just purchased photoshop elements and went to retrieve my serial code. The web page provided to retrieve it loads blank, even when clicking on the URL through adobe's web site. I can not install my product without this. Please help

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Drusso77 if you are continuing to face difficulties locating your serial number then please see Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html. You are also welcome to contact our support team at http://adobe.ly/1aYjbSC.

Just purchased Adobe Acrobat XI, when i download it and select run a tab appears with title 'Confirm Upgrade of Acrobat Pro' i select continue, another tab apears stating 'Error Encountered' - Acrobat installer encountered and unexpected failure. Please t

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No, there was no option for enter the serial number, which i gather u mean by S/N?

I Just purchased Adobe Acrobat DC, Everytime I try to install I get the same Error Code: 207?

I Just purchased Adobe Acrobat DC, Everytime I try to install I get the same Error We've encountered the following issues, The server is not responding currently. Please try after some time (Errors Code: 207) I've rebooted twice, and I get the same error, any immediate solutions? I need answer now (Disabled Vet who can't physically stay online), anyone?

I was not aware that the Administrator account was active on Win 8.1. On Win 7 it is inactive and has to be activated to use. For activation on Win 7 I always have to look it up on the web. There are just a few steps needed, but you may indeed have the Administrator account active. For the TEMP folder, you can simply empty it (often some files do not like to delete). The cleanup can be done with various software like CCleaner. You can also just go to the Windows\TEMP folder (I think this works in Win 8.1) and delete the files and folders found there (C:\Windows\Temp). Sometimes there is a temp folder under your user account that may be used for such files and that one could be cleaned too (C:\Users\Administrator\AppData\Local\Temp). I am not sure which one Adobe uses. The issue with the temp folders is that they are limited in size as I understand it. It may be someone else has a better suggestion, but if the administrator and anti-virus suggestions did not help, this is my next recommendation.

I just downloaded creative cloud and when I try to log in it says that I have been logged out, why is it doing that?

I just downloaded creative cloud and when I try to log in it says that I have been logged out, why is it doing that?

Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
-and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
-and 'looping' https://forums.adobe.com/thread/1504792
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

I just purchased Export PDF, and when I use it, it opens them in WordPad (which I never use) instead of Word. Thus, the pictures are not there, and the fonts are changed. How do I get into Word?

I just purchased Export PDF, and when I use it, it opens them in WordPad (which I never use) instead of Word. Thus, the pictures are not there, and the fonts are changed. How do I get them imported into Word?

Hi,
I checked your account,your Export PDF subscription is in 'Pending' status.
Once it gets confirmed you will be able to use it.
Please let us know if you require further assistance.
Regards,
Florence

I am trying to purchase an app and when i try ti it tells me to login. When I log in it ask me security questions which I don't even remember the answers to. I put, "forgot answers" and it told me to check my email but I don't receive it.

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That's not a good sign if it said it was going to send it to an email address you've never heard of. Contact iTunes Support and let them know this: http://apple.com/support/itunes/contact/

I just purchased the ExportPDF. When I try to convert a pdf document to word online, it gives me an error. What is the problem?

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Hi sampa1,
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I have Acrobat 9.5 and when I try to create pdf from scanner, it displays an error "Adobe acrobat has stopped working". Is there any way I can use this functionality?

I have Acrobat 9.5 and when I try to create>pdf from scanner, it displays an error "Adobe acrobat has stopped working". Is there any way I can use this functionality?

Provide you have Acrobat 9 installed in an OS for which Acrobat 9 is compatible then you can use the functionality.
As well, you need a scanner connected, powered up, and the software installed. Acrobat 9 "prefers" TWAIN drivers.
Always visit the scanner vendor's site and download - install the latest greatest software.
n.b., The Acrobat 9.x product family passed into "End of Support" mid-year 2013.
As well the Acrobat 9.x product family is not compatible with contemporary OSs.
Be well...

I just tried updating to iTunes 10.7 on my pc and when I try to launch it I get this error message-The procedure entry point AVCFPlayerSetDirect3DDevice could not be located in the dynamic library AVFoundationCF.dll. Any Ideas?

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Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
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Re: I recently updated to vista service pack 2 and I updated to itunes 10.2.1 and ever

When I install adobe acrobat XI PRO, it converts everything on my computer to an adobe icon, and when I try to open it, it open adobe acrobat. For example, I can't open word, excel, internet explorer, or any other document or program because it thinks its

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Hi Kate,
Please refer to this KB doc. for the solution Application, file icons change to Acrobat/Reader icon
Let me know if the issue persist.
Regards,
Aadesh

Just purchased Adobe Element 10 and when I try to import music I get an "Add Media Error"

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