Just purchased and downloaded creative cloud, how do I find my redemption code or serial number to register products?
I have no confirmation email. Please help!
Did you buy direct from Adobe, or from some other vendor?
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Some general information for a Cloud subscription
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
http://www.adobe.com/products/creativecloud/faq.html
http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
What it is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
-Install, update or UNinstall, and launch after installing
Similar Messages
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I purchased and downloaded creative cloud yesterday on my desktop computer, I would like to know how to get it onto my laoptop. Whenever I go looking, it wants me to buy it agian.
Hi Brooke,
There are very simple steps to download creative cloud on your other machine as well.
You can follow the below links:
Creative Cloud Help | Install, update, or uninstall apps
Download Adobe Creative Cloud apps | Free Adobe CC trial
After downloading you can sign in to creative cloud desktop application with your Adobe ID and the applications would be activated.
Regards
Akshey Malhotra -
I have tried several times to download Creative Suites 6 without success after getting e-mail notification of the serial number. I went through the download process by I cannot find the files on my computer and the installer app. does not download
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3 | 2.7(win),2.7(mac)
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.window using the Lightroom 3 link to see those 'Important Instructions'. -
Just purchased and downloaded pe 13. While installing, I found out pe13 is not compatible with my OSX 7.5 system. Any Idea's on how to swap for pe 12? It's not available on the Adobe web site. Any suggestions would be appreciated. Thanks
daleroach
Adobe is not going to swap 13 for 12. It is selling only 13 download as you found out. So, you are going to have to purchase 12 if you want to use that program. It may still be available at some retail locations, such as Amazon.
If you are within 30 days of purchase and have purchase the download from Adobe, then contact Adobe via its Adobe Chat to get a refund. To do that, click on the following link
http://helpx.adobe.com/sea/contact.html?step=PRE_membership-account-payment_payments-invoi ces-orders_stillNeedHelp
Premiere Elements
Membership, Account, Payment
Payments, Invoices, Orders
Chat Panel
If the link does not hold its set, then you will need to navigate to Chat Panel using the above titles as guides.
Please let us know if you are OK with the above. If any questions or need clarification, please do not hesitate to ask. Reminder..we are not Adobe. This is a user to user
forum with an undefined frequency of an Adobe presence in it.
Best wishes
ATR -
I just purchased and downloaded Logic 9. I had Logic 8 previously installed. What the **** happened to my Logic 8. It's gone along with the sounds and my my G4 mastering Folder. And... where are all these sounds stored on my computer I can't find them?...
Very many thanks Niel. My problem solved in less than five minutes. I've never had to use that command before. I found the folder and copied it - but I'm still no clearer as to where it was!
Thanks again -
I just purchased and downloaded Adope Photoshop Elements 10 to my new Mac. I cannot find, and cannot open, the program.
Well, it should be in your downloads folder. If it's really not anywhere, I would try downloading the trial, where it's easier to figure out which is the correct file, and you can enter your serial number into that, same as into the purchased download.
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TS3297 Just purchased and downloaded 2 albums. Some of the songs are imcomplete.
Just purchased and downloaded 2 albums. Some of the songs are imcomplete.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items. -
I just purchased and downloaded snow leopard and now I cant access my parallels 3.0 application. What do I do now so I can get back into my windows
I just purchased and downloaded snow leopard
Uh…no, you didn't. Snow Leopard is not available as a download, and never has been. So that means you're running Lion, in which case Parallels 3 definitely won't be compatible with it. You need to check what you're really running and use that information to post in the correct forum, as well as provide the necessary information about it. -
I bought the product and downloaded Lightroom as i do not have a disc drive. Serial number om box not accepted. Mac-user, latest version!
Olof Molinder, StockholmSerial number and activation support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
How can you find your ipod without your serial number or iclould
how can you find your ipod without a serial number or a iclould?
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
iCloud: Find My iPhone
- You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
Alos, the serial number will only help identify the iPod as yours if it is recovered. -
How do I find apple id based on serial number, I dont have any other option as of now. any help on this is great.
This is for id with @me.com Thanks.You cannot find out an apple ID from a devices Serial #. It sounds as though you are encountering IOS 7's Activation lock, If that is the case, please see http://support.apple.com/kb/ht5818 which describes this feature, and what needs to be done to make the phone usable is described in http://support.apple.com/kb/TS4515
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Hi, how do I find my 14 digit sim serial number??
Hi, how do I find my 14 digit sim serial number??
Hi
On the card your SIM came attached to there should be a 14 digit serial number?
Thanks. -
I downloaded creative cloud and now I am waiting for my premier pro and media encode to install and download. Is it suppose to take hours?
Hey - you'd be better off posting the problems you're having under the 'shuffle' discussions. This forum is for people with the orignal ipods which is probably why no one has been able to help you. Go back to 'discussions', choose 'ipod' then 'using your shuffle'. Good luck!
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I had Photoshop CC, Dreamweaver CC, and Illustrator CC installed as a trial. The trial has now run out and I purchased an account for a full subscription to all adobe software, but in the creative cloud app it keeps prompting me as "your trial has expired" and when I click "license this software" it prompts me with a serial number screen. All uninstalled apps have a "try" or "buy" button next to them when I assume it should say "install" since I've paid for them.
Some things I've read on forums and have tried with no success:
uninstalling and reinstalling all apps including creative cloud desktop manager
used the adobe cleaner utility to clean all leftover adobe files, then tried reinstalling software
edited the hosts file to remove any additional lines.
changed my language settings to International english.
tried signing in and out
I was told this computer had pirated adobe software installed on it at one time. Not sure if this is responsible for why this has been so problematic. Please help, Ive spent hours trying to figure this out. ps i'm on a mac.Jodie84,
I have just checked your account and found that you indeed have bought a Creative Cloud for Teams subscription but you have assigned the single seat to another user hence you ( If you are using your own Adobe ID ) are getting the trial error message.
Two options : Either reassign the seat to your self or add an additional seat and invite your self in the same Team.
Cheers,
Kartikay Sharma -
My phone was stolen and i dont know how to block it though i have the serial number and IMEI number
My phone was stolen and i dont know how to block it though i have the serial and IMEI number....
If you've set up Find My iPhone, here's how to use it:
http://support.apple.com/kb/PH2580
Whether you set it up or not, notify the authorities, giving them your serial number. Notify your cellular carrier as well.
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