Just purchased and installed photoshop and everytime i try to open it it says "windows has encountered a problem and must close the program" anyone else have this problem?

I have just purchased the photography package on my windows 8 computer and everytime I open photoshop an error message pops up saying that windows has encountered a problem and needs to close the program. I am really frustrated that this is happening after I purchased this plan and would like to be able to use the product I have purchased

+1 to Chris' assessment.
Keep in mind that it's your responsibility to provide a problem-free working environment on your computer for Photoshop, and system software (such as display drivers) can have problems.
Look in your Windows Event Logs (specifically, your Application Log) for the info requested above on the specific crashes.
-Noel

Similar Messages

  • I was just taking a picture on my iPhone 5 when I noticed a purple dot in every picture I took I cleaned the lens and turned my phone off but it's still there . It's annoying ! Does anyone else have this problem ?

    I was just taking a picture on my iPhone 5 when I noticed a purple dot in every picture I took I cleaned the lens and turned my phone off but it's still there . It's annoying ! Does anyone else have this problem ?

    Dayanafromca wrote:
    ! Does anyone else have this problem ?
    http://www.google.com/search?client=safari&rls=en&q=iphone+5+purple+flare&ie=UTF -8&oe=UTF-8

  • My 6th gen nano just shut off when i was working out.  anyone else have this problem?

    I was running on a treadmill for an hour.  I was listening to music and it just shut off.  I looked down and my screen was acting crazy.  Then the ipod shut off and now it won't turn back on.  Anybody else have this problem?

    Dayanafromca wrote:
    ! Does anyone else have this problem ?
    http://www.google.com/search?client=safari&rls=en&q=iphone+5+purple+flare&ie=UTF -8&oe=UTF-8

  • I have safari 7.0.2 and OS 10.9.4, everytime I try to install a safari extension such as, Pocket, I get an error message that says, Cannot install extension, I get this with every one of them. Does anyone else have this problem?

    I have Safari 7.0.6 and OS 10.9.4. I cannot install any extensions. Everytime I select install I get an error message, "Cannot instal extension" Does anyone else have this problem?
    Thanks Steve

    Back up all data before proceeding.
    This procedure will unlock all your user files (not system files) and reset their ownership, permissions, and access controls to the default. If you've intentionally set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it, but you do need to follow the instructions below.
    Step 1
    If you have more than one user, and the one in question is not an administrator, then go to Step 2.
    Triple-click anywhere in the following line on this page to select it:
    sudo find ~ $TMPDIR.. -exec chflags -h nouchg,nouappnd,noschg,nosappnd {} + -exec chown -h $UID {} + -exec chmod +rw {} + -exec chmod -h -N {} + -type d -exec chmod -h +x {} + 2>&-
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Paste into the Terminal window by pressing command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
    You'll be prompted for your login password, which won't be displayed when you type it. Type carefully and then press return. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
    The command may take several minutes to run, depending on how many files you have. Wait for a new line ending in a dollar sign ($) to appear, then quit Terminal.
    Step 2 (optional)
    Take this step only if you have trouble with Step 1, if you prefer not to take it, or if it doesn't solve the problem.
    Start up in Recovery mode. When the OS X Utilities screen appears, select
              Utilities ▹ Terminal
    from the menu bar. A Terminal window will open. In that window, type this:
    res
    Press the tab key. The partial command you typed will automatically be completed to this:
    resetpassword
    Press return. A Reset Password window will open. You’re not going to reset a password.
    Select your startup volume ("Macintosh HD," unless you gave it a different name) if not already selected.
    Select your username from the menu labeled Select the user account if not already selected.
    Under Reset Home Directory Permissions and ACLs, click the Reset button.
    Select
               ▹ Restart
    from the menu bar.

  • Just installed lollipop. Now I cannot access sounds and notifications. Says" Unfortunately, Settings has stopped". Anyone else have this problem?

    Installed lollipop. Cannot access sounds and notifications in settings. Says, "Unfortunately, settings has stopped". Do not have problems accessing other display. wallpaper, etc. New update says installed successfully. Anyone else have this problem after updating?

    Same here. Any help appreciated

  • I just upgraded my apple TV and now when I rent a movie on iTunes, instead of it playing instantly, it takes 60 hours to load. Anyone else have this problem?

    i just upgraded my apple TV and now when I rent a movie on iTunes, instead of it playing instantly, it takes 60 hours to load. Anyone else have this problem?

    Apple Support, I have just purchased 3 movies 2 from my account and 1 from my wifes account and both systems are stating that it will take 2 days to download.  I have a FIOS 150 megabit per second up and 150 megabit per second down busiuness class fiber service to my location.  I have tested downloading 10Gbyte files from two other locations and both work fine.  I additionally went out and have tested doing speed tests (http://www.speedtest.net/) from over 10 other locations all over the US and all are over 75 magabits per second download speeds with a few hitting 100 and 125 megabit per second speeds.  What is wrong with your servers or your internet connection????
    This is VERY FUSTRATING!!!
    I have additionally tried to download them with my Apple TV and two different PCs all wired on Gigabit Ethernet with jumbo frames enabled.  I have tried differnet DNS servers also.  I can upload and download files to my office 50G in less than 1 hour.  I have also download movies from 2 other movie sites without any problems.

  • I purchase songs from Itunes and as soon as I sync my phone, the song gets deleted. Does anyone else have this problem or know how to fix it?

    I purchase songs from Itunes and as soon as I sync my phone, the song gets deleted. Does anyone else have this problem or know how to fix it?

    I have random songs that a have paid for but they just disappear, or cannot be downloaded and so on. Sometimes they are indexed wrongly, and can't be found because of that, no work around because also the search function of itunes has gotten totally unusable. Not much fun to be an apple user anymore. I once used to be a very loyal user. My first apple was a Macintosh SE and an image writer II.

  • I have an iphone 4, when I plug in headphones I can pick up music and only background sounds, but no voices. It happens on every video or movie I see, but music works perfectly fine. Did anyone else have this problem or was it just me?

    I have an iphone 4, when I plug in headphones I can pick up music and only background sounds, but no voices. It happens on every video or movie I see, but music works perfectly fine. Did anyone else have this problem or was it just me? If not can anyone help me?

    Hey there Srkupo,
    It sounds like your vocal audio is not working with your headphones connected to your iPhone. I would start with the troubleshooting from the following article to help troubleshoot them named:
    Resolve issues with iPhone, iPad, and iPod touch accessories
    http://support.apple.com/kb/ts2634
    Update your software
    Install the latest version of iOS. You can see which version is on your iPhone by going to the About screen.
    If the device doesn't update successfully, the issue might be with your device and not the accessory. Learn how to check your iPhone, iPad, or iPod touch.
    Disconnect and inspect the accessory, then restart your device
    Disconnect the accessory and turn it off, if possible.
    Inspect the connection between the accessory and device and make sure that no debris or other damage is present.
    Restart your iOS device by turning it off, then back on. When the Home screen appears, reconnect the accessory.
    Try a different device
    Make sure the issue is with the accessory, if possible. Always use an identical or similar, compatible device with the accessory you're troubleshooting.
    If there's static coming from the left audio channel when you use headphones, try connecting the headphones to a similar device.
    If the device isn't syncing when connected to the dock, connect it directly to the computer using the Apple 30-pin to USB Cable or try another USB port.
    If you're using Lightning to 30-pin Adapter in a connection chain, try using the same adapter on a similar or identical device.
    Restore iPhone, iPad, or iPod touch
    Restore your iOS device. You should rarely need to use this step with an accessory issue. If the issue only affects a third-party accessory, contact the manufacturer before restoring the device.
    If this does not resolve the issue could you elaborate on where you are listening to this content from to help isolate the issue?
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

  • I have installed the latest version of iTunes for Windows 8 but when I try to open it, it says Windows has an error and I simply can't open it any longer.  Any help is appreciated!

    I have installed the latest version of iTunes for Windows 8 but when I try to open it, it says Windows has an error and I simply can't open it any longer.  Any help is appreciated!

    Hey socestlavie,
    Thanks for the question. I understand you are experiencing issues with iTunes for Windows. The following resource may help to resolve your issue:
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/TS1717
    Thanks,
    Matt M.

  • I just updated my iphone 4s to ios 6 and now whenever i take a picture it doesnt save to the camera roll. does anyone else have this problem or know how to fix it?

    I just updated my iphone 4s to ios 6 and now whenever i take a picture it doesnt save to the camera roll. does anyone else have this problem or know how to fix it?

    Same problem on im iPhone4 / iOS6 with normal camera!
    The camera takes a picture but the picture (video) doesnt appear in my Photos and therefore is not saved!

  • Hello. Layer masks aren't working with Photoshop CC... The brushes gave out, and now the gradients too. Anyone else have this problem?

    Hello. Layer masks aren't working with Photoshop CC... The brushes gave out, and now the gradients too. Anyone else have this problem?
    Will someone from Adobe please answer if this is a bug.. as I've seen other users post the same issue.
    thanks!

    I'm experiencing the same issue too. I can't see to use the brush in my clipping mask the same way. It works for a moment, then several minutes in to production it ends up crashing.
    I hope this issue is resolved soon. It's definitely frustrating and delaying my production time.

  • I just finished my  multi-device upgrade to iOS X. Now, Keynote freezes and is basically dysfunctional.  Anyone else have this problem?

    I just finished my  multi-device upgrade to iOS X. Now, Keynote freezes and is basically dysfunctional.  Anyone else have this problem?

    What did you upgrade? There is no such thing as iOS X, there is iOS and OS X. iOS is for iphones, ipads, and ipods and OS X is the Mac operating system.

  • When using Facetime, ot works fine at the beginning but it starts to blink for awhile and just turns to black screen. Does anyone else have this problem?

    When i'm using facetime or skype video chat, the camera would work just fine for about 5-10mins and then it starts to blink and then just turns into a black screen. Does anyone else have this problem? HELP!

    Try Resetting the PRAM

  • I cannot get scrabble to work on my ipod touch.  I've uploaded, deleted, reloaded and nothing seems to work. It asks for a password but will not let me in.  Anyone else have this problem?

    I cannot get scrabble to work on my ipod touch. It only works on my macbook.  I've uploaded, deleted, reloaded and nothing seems to work. It asks for a password but will not let me in.  Anyone else have this problem?

    Hi BDAqua,
    I can go to /System/Library/Frameworks/, but JavaVM.framework/Versions/A/JavaVM does not exist!
    Hi Linc,
    I have already downloaded that updater, and it says 'A newer version of this package is already installed'

  • Don't know if it's sync or icloud but I have started getting thousands of ithmb files in my pictures library each day. I can't open them and I have to continually delete them. Anyone else have this problem?

    Don't know if it's sync or icloud but I have started getting thousands of ithmb files in my pictures library each day. I can't open them and I have to continually delete them. Anyone else have this problem?

    Unfortunately... Once the Device is asking to be Restored with iTunes... it is too late to save anything...
    See Here  >  http://support.apple.com/kb/HT1808
    However... Once you have Recovered your Device...
    Re-Sync your Content or Restore from the most recent Backup...
    Restore from Backup  >  http://support.apple.com/kb/ht1766
    Jessica Sanchez wrote:
    I am installing itunes to a laptop and have not sync device to this lap. ...
    Using a computer, other than the one you have regularily been Syncing and Backing up to, was the begining of your issue.

Maybe you are looking for