Just purchased CS4 but disk will not load at all, cannot install

I have been looking around on the forums for a day or so but have not seen anyone else that has this problem. I insert the CS4 disk into my DVD rom and it is not doing anything at all. It wil not load, if I go to My Computer and click DVD rom it causes my comp to freeze.
Notmally I would assume this is a problem with my disk drive but when I put any other disk in there it works fine. Now experimenting I tried placing my frien'd photoshop elements disk in and it does the exact same thing.
I have tried all the other tricks like turning off the firewall, virus software, removed Adobe reader and Flash. But nothing has changed. What else should I try?

The first thing to do is to check if the Photoshop disk is in fact ok or not.  Are you able to read the Photoshop disk on another computer?
If the disk is ok, there is something specific to your drive/system which is causing the problem.
You can find loads of discussions about DVD drives freezing the system in various forums.  Some general troubleshooting steps: http://www.brighthub.com/computing/windows-platform/articles/53821.aspx

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