Just purchased CS6 Production Premium After Effects doesn't work

All of the programs in CS6 Suite Premium works, except After Effects. I have an IMac, Version 10.9.4. How do I get it to work?

Install the updates:
http://adobe.ly/AE_CC_1201_Mavericks

Similar Messages

  • Purchase CS6 production Premium?

    Is it still possible to purchase CS6 production premium? I can't seem to find it anywhere. I am not interested in subscribing to the CC service.
    I am particularly interested in the educational version.
    Thanks.

    Creative Suite 6
    Mylenium

  • Can't find the download link for CS6 Production Premium after uninstalling PS CS6 Beta...

    I downloaded and installed CS6 Production Premium.  Then I realized I had to uninstall PS6 Beta.  But after uninstalling PS6 Beta I wasn't able to reinstall PS6.  I went back into My Adobe and although I see CS6 and the serial number listed under purchased products, nothing comes up when I click on recent orders or order history.  I can't find a link to redownload the product.
    Thanks!
    Raoul

    If you have already downloaded the CS6 Production PRemium then you can use the same to install , no need to re-download
    and If you don't have the downloaded setup then you can download the software as trial and serialize it later but do make the back up for future use.
    To have the download links under Adobe,com account, you have to contact Support no one can help you here.

  • Adobe after effects doesn't work

    i don't know what happen but i have this problem like almost 3 months in only says a warning that adobe after effects is in crash and the square thing apears and it just frezes please help

    I'm sorry to hear that. Would you be willing to sharte some more info? Go to your Start Menu, then choose Programs --> Accessories --> System Tools --> System Information. In the program, choose Save from the File menu. Post the file here on the forum or send it to me via mail (mylenium<|>at<|>mylenium<|>dot<|>de). in addition, it would help if you could provide the installer logs from C:\Program Files\Common Files\Adobe\Installers. Maybe we can get to the bottom of this after all...
    Mylenium

  • Installing CS6 Production Premium and Retaining Some Programs from CS5

    I currently have the CS5 Design Premium suite installed on my computer. I want to purchase CS6 Production Premium and want to know if CS6 automatically uninstalls CS5?  I want to keep Dreamweaver and InDesign from the CS5 suite. Is this possible or is CS5 uninstalled without any control over retaining programs within the suite. Thanks.

    Thanks for your reply. I want to install all of CS6 Production Premium. I just want to make sure that I can keep Dreamweaver and InDesign from my CS5 Design Premium suite (they are not part of CS6 Production Premium). Do I have the option to keep software from CS5?
    Thanks
    Wendy

  • After Effects doesn't start (Vista)

    Hello Community,
    since yesterday my After Effects doesn't work anymore. I rendered a file and after some hours I stopped. I didn't shut my PC off, but I left for some hours. When I came back AE didn't start anymore. I just got the error message. It says that AE can't proceed anymore: an error occured while starting the application.
    I googled a lot for a solution. I read a lot about the preferences. I tried to hit ctrl+alt+shift when I started AE with no success. I found the preferences file and deleted it, but I still got the error.
    Today I reinstalled AE. But it didn't solve the problem. The were no error message anymore, just the standard windows error sound occured. After that I reinstalled all my Adobe applications, but Illustrator, Photoshop and especially AE still don't work. I have no problems with Bridge.
    I also installed the 9.0.2 Update for AE, but after that just the the error message occured again when I start AE.
    I don't know what else I can do?! I really need your help. Thanks
    I have Windows Vista with the newest updates.

    Let's stick to the thread on Video Copilot....
    Mylenium

  • How do you install CS6 Production Premium on a MAC?

    I purchased CS6 Production Premium from JourneyEd Academic software. The software only seems to be a Windows version.
    JourneyEd will not issue a RMA number and claims it can be installed on a MAC.
    They said contact Adobe for help. How do I install it or can it be returned to Adobe for exhange??

    Do you have a serial number?  For CS6 Production Premium there is only a Windows version or Mac version there is not a multi-platform version available for Education customers.  Equally you will be unable to use the Windows serial number with a Mac installer.
    If you have received your serial number already then you can request a platform swap by following the steps listed in Order product | Platform, language swap - http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.htm l.

  • Just purchased CS6 bundle, what should I do with CS5.5?

    I have PS C5.1, DWC5.5 from work installed on my home iMac. I've just purchased CS6 Production Bundle for personal use...should I 'uninstall, delete, or whatever the older Adobe programs before I install new CS6? I don't want any conflicts in future. Also, new CS6 is Student/Teacher if this if of any interest. Thanks in advance for suggestions.

    CC is the newest.,
    if you just got CS6,  uninstall older PS CS5 , then install new, go thru registry and serial code entry.

  • I bought the production premium , cs6 , and I download it and registered with out any problem , I formatted my computer then I downloaded the collection , now everything else working only after effect is not working , what shall i do

    I bought the production premium , cs6 , and I download it and registered with out any problem , I formatted my computer then I downloaded the collection , now everything else working only after effect is not working , what shall i do

    did ae install without problem? check the install logs to be sure (Troubleshoot with install logs | CS5, CS5.5, CS6, CC)
    if it did, what do you see when clicking the executable?

  • Error trying to purchase upgrade for CS5.5 -  CS6 production premium

    Hi all,
    I have been trying to purchase the upgrade for CS5.5 production premium to CS6 production premium without much succes.
    When  I try to checkout I get an error message that adobe can't continue or I need to retry again.
    Ofcourse I'm posting this because I have tried and tried again.
    I live in Suriname -South America.
    We don't speak spanish btw but  dutch incase you maybe wondering why I'm not visiting the spanish or latin site.
    I purchased the software  from B&H online from the USA . It's the boxed version.
    After I received it, I immediately registered it. Now I would like to upgrade.
    So for now I'm not sure what the problem maybe .
    But I hope to hear from someone who may assist me asap. If you need anymore info about me just let me know.
    Please forgive any grammer or spelling errors. I really enjoy this software and would love to continue to do so.
    Sincerely,
    Everts Aliredjo

    Hi Millenium ,
    thanks for the response.  Was thinking about contacting them.
    Will try it later.
    Post back when I hear something.
    Cheers,
    Everts

  • I just purchased the new iMac and it doesn't have a cd drive, how do i install cs6

    i just purchased the new iMac and it doesn't have a cd drive, how do i install cs6
    can someone please tell me how to install cs6
    I have the disk but no drive oops

    I had the same situation. I have an external disk burner which also acts as a CD/DVD/BlueRay Drive/burner.
    Having access to an external drive will solve the problem. As long as it has a USB cable you should be able
    to plug it into your iMac, spot the disk icon on your desktop and insert the installer disks and load the software.
    Hope that helps.

  • Just received my upgrade to CS6 Production Premium from CS5 Design Premium

    Just received my upgrade to CS6 Production Premium from CS5 Design Premium and it states I do not have a qualifying product for the upgrade.  How can I fix this problem?

    You probably ordered the wrong upgrade package. get in touch with support.
    Mylenium

  • How can I download CS6 Production Premium (which I purchased )

    How can I download CS6 Production Premium (which I purchased )

    Download CS6 products
    Install then enter your serial number.

  • Just purchased CS6 Illustrator after trial, then keep crashing launched after few minutes, on Mac

    Just purchased CS6 Illustrator - after 30 days trial -
    but then just keeps crashing, everytime after few minutes launched
    + I read fontbook issue but Fontbook says there is no dupe fonts
    + I read about deleting Preferences but which Preference files? (no exact names are mentioned)
    + Or folders?

    which,
    You may see the instructions about preferences (folder) in 3) and 4) in the list below; and it may be worth looking through 5), too.
    You may try the following (you may have tried/done some of them already) and see whether it helps (the following is a general list of things you may try when the issue is not in a specific file; 3) and 4) are specifically aimed at possibly corrupt preferences):
    1) Close down Illy and open again;
    2) Restart the computer (you may do that up to 3 times);
    3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
    4) Move the folder with Illy closed (more tedious but also more thorough and reversible);
    5) Look through and try out the relevant among the Other options (Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy);
    Even more seriously, you may:
    6) Uninstall, run the Cleaner Tool if you have CS3/CS4/CS5/CS6/CC, and reinstall.
    http://www.adobe.com/support/contact/cscleanertool.html

  • CS6 Production Premium Creative Suite Problems

      I've just installed CS6 productio Premium Creative Suite and am experiencing the following problems.
      1.   Bridge, Encore, Extend Script Toolkit, Flash Professional, Illustrator, Photoshop and Speedgrade all launch with
            no problem.
      2.   Audition, Media Encoder, and Prelude stop responding during launch.
      3.   Premiere Pro: Launched successfully the first time, stopped responding the second time, launched the third time
            and stopped responding the fourth time.
      4.  After Effects: Launched successfully the first time.
                              Crashed the second time i.e. error "crash occured while invoking plugin scripting"
                              Launches successfully the third time. etc
    Any ideas anyone?

    Hi Mylenium,
                       Thanks for your input. You're right, I was so focused on the problem that in haste I neglected to give that information, so here it is.
      I am using a laptop with windows 7 Professional (64 bit) installed. I upgraded to my current OS a month ago from Vista due to non responsive programs and blue screens, especially for the installation of CS6 Production Premium Creative Suite. I wanted a more stable platform on which to run the program without any problems, so I performed a clean install. Processor is an Intel Core ™ 2 Duo P8600 @ 2.40GHz and Ram is 4GB with a ATI Mobility Radeon HD 3670 graphics card.
       Since installing Windows 7 Professional (64 bit), I have experienced no more problems other than the current ones with the Adobe software. Also, during the next few weeks, I will be increasing the Ram from 4GB to 8GB (the old 4GB module will also be replaced).
    Thanks

Maybe you are looking for