Just purchased element 11 unable to obtain serial number

Just purchased element 11 and am unable to obtain serial numbwr

First of all check the software type . If its a Student version there wont be any serial number supplied to it .
So Adobe will genearate a new one after confirming your academic info .
If you found that its not a Student and teachers copy , then open the box and there would be Redemption code.
try the following link :
http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html
If nothing works , call Adobe and provide them the invoice copy and they will generate the Serial No.

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