Just purchased elements 13 online and the serial is not working!!

is there a folder somewhere from the download i haven't looked that I can find this? I used the key on the purchase page but its not working

purchased from Adobe?

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    i am  installing  flah pro cs6 on my laptop and the serial which i found again in "my products" in my adobe id account  tells me is is invalid.
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    Serial number and activation chat support (non-CC) may help
    http://helpx.adobe.com/x-productkb/global/service1.html

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    Scroll down on the page and fill out the form to contact HP Warranty Support:
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    ******Clicking the Thumbs-Up button is a way to say -Thanks!.******
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  • I bought an IPAD air from state and the screen is not working correctly and right now i'm in Egypt ,can i send my ipad to service in Egypt and the warranty will work in Egypt or what?

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  • I just purchased LR5 online and installed it on my PC. I entered the serial number I was given and it said "this is an upgrade serial number. The serial number from your previous version of LR is also required." Since I just bought it I don't have a previ

    I just purchased LR5 online and installed it on my PC. I entered the serial number I was given and it said "this is an upgrade serial number. The serial number from your previous version of LR is also required." Since I just bought it I don't have a previous serial number. What do I enter?

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  • HT3396 I just purchased ipages online and it says it is installed but i dont cant print or save

    I just purchased ipages online and it says it is installed but i dont cant print or save

    The usual cause is having the trial of iWork '09. You need to delete the trial & then reinstall from the boxed DVD or the Mac App Store. The files to delete are the iWork ’09 folder from the main HD > Applications; the iWork ’09 folder in HD > Library > Application Support & the individual iWork application plist files found in HD > Users > (your account) > Library > Preferences for each user.
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    I just purchased Photoshop 11.  The serial number is not valid to get me out of the trial.

    You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
    Here are some links to help make contact:
    http://www.adobe.com/support/chat/ivrchat.html
    http://www.adobe.com/support/download-install/supportinfo/

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    What tips have you tried so far?   Just so we don't waste our time telling you things you've already done.
    When you respond, also indicate which country and carrier you're using.   Also, is your phone brand new?  can you make a phone call / access the internet while on cellular?

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    I just purchased harry potter and the deathly hallows digital copy but i just synced my ipod and its not there. i went back to get the copy again and its says the code can only be used once. I dont have the movie and now i cant get it at all. i paid for it when i bought the movie but now i dont own it at all. i feel cheated, somebody please help!

    Not Charge
    - See:      
    iPod touch: Hardware troubleshooting
    iPhone and iPod touch: Charging the battery
    - Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar 

  • How can i download photoshop elements and premiere elements 10 using the serial number not the cd?

    How can i download photoshop elements and premiere elements 10 using the serial number not the cd?
    I tried downloading the trial elements 11 and entering the serial number but it wouldn't work, i cannot find a trial for elements 10.
    Thanks

    http://prodesigntools.com/photoshop-elements-10-direct-download-links-pse-premiere-pre.htm l
    Follow the instructions on that page carefully before you click the download link.

  • HT1491 I purchased an application from the app store and the app is not working,How do I get  a refund ?

    I purchased an application from the app store and the app is not working,How do I get  a refund ?

    First, contact the developer of the app and ask for assistance. Then if you cannot get the problem resolved, go to the following link, explain the reason for your request, including that the developer was unable to solve the problem, and ask:
    http://www.apple.com/support/itunes/contact.html
    Though a refund is not guaranteed, it's possible they'll make an exception for you.
    Good luck.

  • I just purchased a ringtone and now it's not in my recent purchases

    I just purchased a ringtone and now it's not in my recent purchases.

    You have, "iPad, iOS 5.0.1" in your profile.
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  • I just took my new MacBook Pro out of the box and the screen will not work. Display is, black no life to the screen at all

    So I just ordered my first Mac book Pro. I took it out of the box and hit the power button to do the start up and the screen will not work at all. I shut the computer off and back on again. I plugged it in and unplugged it. I've done everything I can think of and the screen still stays blank with no life at all

    Is the battery charged? Press the little button on the left edge, near the front. If no green dots, no charge.
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    Does it actually start? Should sound a chime after you press the power button on the top/right corner. If it chimes, does the Caps Lock pilot light when you press it?
    If it starts and Caps Lock does flash on and off, have you tried pressing the screen brightness control for awhile? F2 turns up the brightness, may be turned fully down.

  • I just to a new iphone5s, the headphones are not working correctly. I can hear the music but I can't pause or play with the button. Will apple replace them?

    I just bought a new iphone5s, the headphones are not working correctly. I can hear the music but I can't pause or play with the button. Will apple replace them?

    Hi there,
    It sounds like your purchased content is not transfering via a flash drive. It may be easier to re-download this contnet directly from iTunes. Take a look at the article below for mor information.
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/ht2519
    -Griff W.

  • Please is an emergenci!!! I put my iPhone 5 to charge and the cable is not working I tried in other pluggers in the house but nothing I don't know what's wrong and I don't have any more battery

    Hey I plug my iPhone 5 and the charger is not working and I'm freaking out!!! It never hasn't happened and I just have in this moment 4% I all ready tried on pther pluggers on the house and is the charges that doesn't work. What should I do?

    @whimsei,
    Hello and thank you for posting back.  What it sounds like is the cable that connects to the screen from the motherboard has either come loose or has a issue after the fall.
    To fix this it would have to be opened up and the connections checked.  If there is an issue with the cable then it would have to be replaced.  This will require either you opening up the system yourself and checking the connections and tha cable or sending it in for repair.
    Here is the link to the maintenance and service guide.  If you feel comfortable doing the work it will help you.
    HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC
    Maintenance and Service Guide
    If you want to send it in for repair here is how.
    Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
    http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
    Please let me know how things go.
    Thank you again for posting and have a great day.
    Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
    Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
    D5GR
    I work on behalf of HP

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