Just purchased iMac, however I can't log on because it won't accept password I enter

Just purchased iMac, however I can't log on because it won't accept password I enter

cindybroder wrote:
Just purchased iMac,...
New or Used..?
If New... return to Place of Purchase.
If Used... Contact the Seller...
As this should have been done
Apple What to do before selling or giving away your Mac
http://support.apple.com/kb/HT5189?viewlocale=en_US&locale=en_US
before it was Sold.

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