Just purchased iPad air 2 days ago....won't turn on...is there supposed to be a light or something when plugging in and charging or not

Why won't it turn on...is it even charging!?!? Is it the keyboard case!?!

There is no light when charging the iPad Air.
If you think it has been well charged, try holding the home and on/off buttons down together for 10 or 15 seconds. Hopefully you will see the Apple logo.
By the way, you should be using the original supplied Apple charger and cable that came with the iPad. It should be plugged into a wall outlet.

Similar Messages

Have just purchased iPad Air and have downloaded my apps onto it. When I access Candy Crush I'm back at level 1, how can I get to the level I was on my old iPad?

Have just purchased an iPad Air and have downloaded my apps onto it. When I access Candy Crush I'm back at level 1, how can I get it back to the level I was at on my old iPad without starting from the start again?

Transferring from old to new
http://support.apple.com/kb/HT2109

I just purchased iPad air and I've downloaded pages and numbers but why I can't seem to download keynote?

The button says it's free but when I clicked on it, the loading circle icon appears but nothing happens and returns to the free button again. Why is that?

Hey matt cms and everyone having this problem,
I've contacted apple support and I'm not sure if they did something with my account but when I followed the steps below I successfully downloaded the Keynote app for free:
Sign out from App store
Restart iPad
Go to App store and DO NOT SIGN IN (I've been doing this the whole time but this time I bypassed signing in from the start)
Go to Keynote app and hopefully you'll see the 'free' button, tap it and sign in when asked. tada.
*as stated above, previously after restarting my iPad I would go to the App store and sign in from the start. Please do not sign in yet when you open App store but browse to Keynote app and sign in only after you tap on the 'free' button
If in case it didn't work I would suggest contacting Apple support.

I bought The New iPad 36 days ago...

I'm just frustrated that I held out for years and waited to buy an iPad. I did, finally and I love it. Absolutely love it. I will say this: when I bought it, I had one concern - the 30-pin dock connector. On my old iPod touch, I had that thing fixed 3 times, so I was skeptical. Apple Genius told me that it had been updated since my touch, and was much more sturdy, so I jumped. Again I love it. I loved the iPad so much, I abandoned Android for an iPhone 5 and fell in love with lightning and immediately said to myself "ok, new ipad comes out in a few months so by then I can decide if it's worth it to trade up for lightning." Well, by a few months, Apple meant a few days, thus making me feel like a *******.
So here I am, owner of an iPad that is 36 days old (64GB +4G Verizon). The one thing I wanted fixed on it when I bought is now fixed on this updated one. Apple, though it makes no sense from a business perspective in terms of making a profit, but please offer your customers (like me) who feel somewhat frustrated. Had I waited a week, I could just return my iPad and wait a month for this one that is considerably better in terms of durability. And think about it: say what you want about lightning, but this hopefully this won't crap out. For me, just jumping into present day Apple, I don't have many cables anyway so I've been buying lightning for my iPhone and if I had waited for an iPad with it, man is that money or what?
Comments? If you have a valid argument against me feeling like a d-bag for spending so much 36 days ago only for a new shiny toy to come out, I'm all ears.
OH! I didn't ask a question: Apple, will you give customers who bought an iPad AND AppleCare or something an opportunity to swap out? I mean, I'd give you like a hundred bucks for that.

This time, apple really screws up customers! I just bought new ipad over 1 and half month ago, and unfortunately, I am not legitimated to exchange. Apple should give at least gift card or refund the money they over-charge the product which is merely 6 month old, now outdated. Apple is a real ****! I was once a loyal customer to apple, now I decided to turn other platform, apple is no longer trust worthy company anymore. They just want the profit, but not the innovation! I really miss you , Steve!

Recently purchase IPad Air, I tried to upload apps from previous iPad to iCloud but wasn't successful. Now I can't upload any apps. What should I do?

I Recently purchased IPad Air, apps from previous IPad show under purchased, but won't open. How to fix?
I don't think they downloaded from ICloud properly. Now I can't even download any new ones either. Please advise.

If you are trying to restore from iCloud Backup
1. Settings>General>Reset>Erase all content and settings
2. Tap Erase
3. You'll see Apple logo and progress bar
4. Hello
5. Slide to set up
6. Set language
7. Set country
8. Choose Wi-Fi network; enter Wi-Fi password
9. (a) Use Location Service (b) Don't Use Location Service
10. Select option
11. (a) Setup as New iPad (b) Restore from iCloud Backup (c) Restore from iTune Backup
12. Selected Restore from iCloud Backup
13. Enter password for iCloud
14. Agree to Terms and Conditions
15. Setup Apple ID
16. Select backup
17. Restoring from iCloud
18. Hello
19. Restore Completed. Your iPad was restored successfully. There are just a few more steps to follow and then you're done!
20. Continue
21. Finish setting iCloud enter Password
22. Updating iCloud settings
23. Create a Passcode
24. Welcome to iPad
25. Get Started
26. Restoring Apps and Media
27. Enter Apple ID and Password
28. Notice: Restore Incomplete, some items could not be downloaded from the Store. If they are on your computer, you can restore them by syncing with iTune
29. Connect iPad to iTune to sync with computer
30. Sync Music, Videos and Album Artwork

Have just purchased Macbook Air is there an equivalent program to Excel

Have just purchased Macbook Air , is there an equivalent program to excel available already on the Macbook or do I need to download a program.

My two cents:
Numbers 3.0, which is either preloaded onto the Air or a quick free download from the Mac App Store, is a very powerful application that opens many (probably most) Excel spreadsheets brilliantly. (My work involves using Excel daily both on a PC and the Mac and I was surprised by that.)
For most things Numbers 3.0 is, in my opinion, a far more agreeable environment to work in than OpenOffice, which I've tried recently. (I haven't tried NeoOffice or LibreOffice). OpenOffice definitely has more features, though.
Numbers 3.0 is not a print-oriented application, so if you need to print out lots of documents you may find it lacking. It's more oriented toward collaboration via iCloud sharing and to syncing to iOS devices than it is to printing. It's also good at charting. Numbers is now very powerful on the iPad, convenient for showing work to others in an interactive way, and doing work while you're on the go that syncs back automatically to the Mac. The syncing, a problem with the old version, now works very well.
In the calculation department Numbers 3.0 lacks the equivalent of Excel's array functions and some advanced statistical functions. It also doesn't have the equivalent of VBA; no scripting. It doesn't have pivot tables, but there are good workarounds. It's got tons of functions, more than the old Numbers version, far more than most people actually use.
If you need 100% compatibility with Excel in order to work with others who have complicated formatting or printing needs or are doing sophisticated statistical analysis or working on huge long spreadsheets, then the only application that qualifies for that is Excel. It's a real workhorse on the Mac, an excellent program.
SG

Can i return my netbook?i just bought it 6 days ago.

can i return my netbook?i just bought it 6 days ago.
its not good. i cant play game with it

Don't buy a netbook. Buy a laptop that is at least 16".
netbook are usually for laptops that are smaller than 15"
For gaming make sure it has a DIRECT VIDEO MEMORY OF 2GB.
RAM 4GB at least.
Processor intel core 2 duo; intel 2 core quad; or any of the intel ix series such as i3 i5 or i7 the newest intel processor
Hope I'd Help please reply if I did.

Osx 10.7.4 safari 6.0 when I add a new bookmark to the "bookmarks menu" it is added somewhere in the middle instead of at the end of the list. this just started a few days ago after an update. Has anyone else noticed this?.

osx 10.7.4 safari 6.0 When I add a new bookmark to the "bookmarks menu" it is added somewhere in the middle instead of at the end of the list. This just started a few days ago after an update. Has anyone else noticed this?.

Just for those who are interested, this is what cleared the "bookmark menu" trbl I had.
Open System Preferences > iCloud
Deselect the box next to Bookmarks, then reselect it.
Quit and relaunch Safari. Try a bookmark again.

Question: about to purchase ipad air - how do I migrate contacts,bookmarks,and address books from either an iMac or old macbook?

Question: about to purchase ipad air - how do I migrate contacts,bookmarks,and address books from either an iMac or old macbook?

Set up iCloud on both devices
How to set up iCloud on all your devices
http://www.apple.com/icloud/setup/

I just bought iPad Air I have an older iPad if I reset my old iPad will I loose all my music n media on my new iPad??

I just bought iPad Air I have an older iPad if I reset my old iPad will I loose all my music n media on my new iPad??

How to Transfer Everything from an Old iPad to New iPad
http://osxdaily.com/2012/03/16/transfer-old-ipad-to-new-ipad/
iOS: Transferring information from your current iPhone, iPad, or iPod touch to a new device
http://support.apple.com/kb/HT2109
Moving Content to a New iPad
http://tinyurl.com/qzk2a26
How to Transfer App Data and Game Saves from One iOS Device to Another
http://lifehacker.com/5891964/can-i-transfer-app-data-and-game-saves-from-my-iph one-to-a-new-ipad
How to transfer data from your old iPad to your new iPad
http://www.imore.com/how-transfer-data-your-old-ipad-your-new-ipad-air-or-retina -ipad-mini
Transferring your prepaid cellular data account depends on your carrier. AT&T lets you move it yourself when you go to Cellular Data in Settings and log into your account with your previous AT&T user name and password. For iPads with Sprint service, you can set up an account on the new iPad and contact Sprint Customer Care (888-211-4727 and go through the menus) to deactivate the old plan and get credit for unused service. For Verizon, call the company’s customer service number for mobile broadband support (800-786-8419) and ask to have your account transferred.
 Cheers, Tom

Does anybody know how to report a problem on an app that had been purchased over 90 days ago

I wanted to know how to report a problem on an app that i purchased over 90 days ago the only thing i can view is the apps i have purchased within 90 days.

Contact iTunes by:
Contact iTunes

I have a bright spot on the screen of just purchased iPad mini 32. What is the cause and solution?

I have a bright spot about quarter inch circular on the display of just purchased iPad mini 32 g . Does anyone know the cause and solution?

If you just purchased the tablet, take it back to an apple store and have it replaced.

TS1424 How do I redownload two songs I just purchased a little while ago? They didn't save right because I was low on memory. Am I screwed for 3 months for these two songs?

How do I redownload two songs I just purchased a little while ago? They didn't save right because I was low on memory. Am I screwed for 3 months for these two songs?

Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those songs and use the 'Report a Problem' link (iTunes support should reply within, I think, 24 to 48 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

HT3702 I accidentally deleted my receipt for the purchase of an audiobook another? In my account history, there is no sign of it yet - I purchased it 2 days ago - but the charge is already on my credit card.

I accidentally deleted my receipt for the purchase of an audiobook on iTunes. How can I get another? In my account history, there is no sign of it yet - I purchased it 2 days ago - but the charge is already on my credit card.

You're looking in your Purchase History?
http://support.apple.com/kb/HT2727
If so and you don't see the purchase there, and you're sure your looking in the account through which you purchased the audiobook (and are sure you bought it from the iTunes Store, not from audible.com or some other site), go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store. If the audiobook didn't download, they can help, and they may be able to send you another copy of the receipt.
Regards.

Igarageband 11. I have purchased it 2 days ago, it seems to start downloading, but the bar stays uncomplete and it keeps waiting. I have version '09 on my mac. Thanks

I have a problem with garageband 11. I have purchased it 2 days ago, it seems to start downloading, but the bar stays uncomplete and it keeps waiting. I have version '09 on my mac. Thanks

http://support.apple.com/kb/HT2519
Alternately, open iTunes Prefs > Store and and select the option to "Show iTunes in the Cloud Purchases."

Just purchased iPad air 2 days ago....won't turn on...is there supposed to be a light or something when plugging in and charging or not

Similar Messages

Maybe you are looking for