Just purchased PS CS6 subscription. Acts like my old expired trial

So my CS6 Extended trial period ran out today and I decided to activate a monhtly subscription. After purchase I got an email pointing me to the Creative Cloude weblogin where I downloaded PS again (I uninstalled my previous trial version just to be sure)
but whenever I try to start PS, it acts like my old trial version and I can't get it to work. What am I doing wrong?
Thanks
rgds Henrik
Ps. is the subscription version really the Extended version? If not, then perhaps my old extended trial version has systemfiles all over the system messing with my subscription of another version?

Hi Henrik,
I wondered if the reason Photoshop might be running in trial was that the language was not set correctly. You might try setting the language to English (International) in the Adobe Application Manager language preferences (might have to reinstall again).
The install language setting is in the Preferences, little triangle next to your name in the Adobe Application Manager.
This video might be helpful
http://tv.adobe.com/watch/cs6-creative-cloud-feature-tour-for-design/installing-multiple-l anguages-of-a-desktop-application/
-Dave

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