Just purchased student creative cloud to edit video. I do not see a video editing program. is PP o
just purchased student creative cloud to edit video. I do not see a video editing program. is Ptremire pro included? It appearred to be included when I registered?
Yes.
It's 64 bit only software so you need a 64 bit processor and 64 bit operating system to run it.
If you're running Win 7 32 bit or Win8 32 bit then you won't see Premiere Pro in the list of available Cloud apps. Same goes for After Effects and other video related apps.
Refer http://www.adobe.com/products/creativecloud/faq.html
Desktop apps and product updates section - which apps require a 64 bit operating system?
Similar Messages
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I just purchased a Creative Cloud subscription and I was trying to install Photoshop, but I receive the error message 'Error Starting Creative Cloud - cookies dir: cannot make folder /cookies Permission denied (error 13)'
Hi Arjun and tphc,
try the solution I found and tested at this other thread:
http://forums.adobe.com/message/5628798
I think it could be helpful for you too!
Cheers,
Marco -
Hi, I just purchased a Creative Cloud plan. When I open the Creative cloud, there is nothing there. How do I install apps from creative cloud?
Hi la dama cooks,
I believe you are getting the blank Creative cloud applications.
Please refer to the threads below where the issue has been resolved:
Win: New Creative Cloud App unusable: it's blank!
Mac: Cloud Desktop App is blank?
Regards,
Sheena -
Just purchased iphoto stream upgrade for my mac but do not see it. How do I get the download or this purchase?
Apple - iCloud - Learn how to set up iCloud on all your devices
Apple - Upgrade your Mac to OS X Mountain Lion. -
Trouble purchasing student creative cloud.
I have filled in in all the information and confirmed payment of the creative cloud student version, but the page is stuck. It just says your payment is being processed please don't refresh. Since trying to purchase my free version of creative cloud on my mac is blank. Help anyone?
Hi Clolo91,
Welcome to the Adobe Forums!
I have verified your Adobe account and it appears the payment is denied and it seems there is an issue coming from your bank.
I would advise you to please consult your bank regarding that matter.
Thank you.
Arnaud. -
Just purchased Adobe Creative Cloud and InDesign says start trial?
Hello,
I've just purchased the full package of Creative Cloud and just tried to install InDesign and now it says 'Start Trial' next to it in the Creative Cloud Menu?
When I launch the InDesign it says Sign In required and then it takes me to a serial number screen?
Help!!!Aeroalex please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html to resolve the connection error preventing your membership from being authorized.
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When I have a choice of apps for download, it given me a select few for full download, but about 6 others will only download as a trial. I've attempted to follow the online instructions for solving this, but the online instructions don't seem to fit the problem.
Catastrophic please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to resolve the connection error preventing the applications from authorizing your membership.
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Can't purchase student creative cloud
Won't let me continue to the next step
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us" -
Have purchased complete Creative Cloud only trial versions appearing
Just purchased the Creative Cloud and when i go to download apps. Only the trial version is available. Anyone know what to do?
Are you getting "download trial " option on website, then try to sign out and sign in back from your Adobe account once, it may help sometimes.
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If I purchase Adobe Creative Cloud for student, can I have the programmes on both my laptop and desktop for the same price?
Cloud License allows 2 activations http://www.adobe.com/legal/licenses-terms.html
-Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
-Windows or Mac does not matter... 2 on the same operating system, or 1 on each -
I just signed the creative cloud, and I'm not getting to use the purchased software. thank you
Rodrigo_1405 do you receive any specific error messages? For information on how to install the Adobe Creative applications included with your membership please see Creative Cloud Help | Install, update, or uninstall apps.
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I purchased the Creative Cloud Photography Plan for 9.99 and I can't open up Photoshop. I had access to it the night I bought it online and now I cannot use it. Will someone help figure this out. Perhaps I'm an idiot and just missing an obvious step so I apologize for that but, I still NEED HELP!!!
I have a laptop with a Windows operating system (not lucky enough to have a Mac) and as far the Adobe version, it's the plan for 9.99 that Adobe is offering. I was under the impression that the Creative Cloud Photography Plan included Photoshop and Lightroom, the latest versions of both, because that's what it said when I purchased it. I'm sorry my information is too limited or not detailed but, it's a pretty basic concern. I bought something, it's not working and I want to know why. Thank you and apologies for sounding rude. Thank you for responding as well.
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I recently purchased the creative cloud student license for one year. After installing the desktop CC app, and downloading the CC 2014 softwares, they open up and require licensing / can be run only as trials. Why is this happening and how can I get the full softwares?
Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link
Change Account https://forums.adobe.com/thread/1465499 may help
With TWO things going on, you may need chat
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html -
If I purchase the creative cloud student membership, will Lightroom Mobile be included?
If I purchase the creative cloud student membership, will Lightroom Mobile be included? Or will I have to purchase the Photography Package as well? Thank!
I don't think so. You need to get Creative Cloud in Mexico.
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I just purchased creative cloud, but my operating system does not support download. How can this be updated?
Swelte82 what operating system are you using? You will need to meet the minimum system requirements in order to install. You can find the system requirements at System requirements | Creative Cloud.
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