Just put in 10.2.8....quicktime 6.0.1 fails to open

hey all,
trying to resolve my quicktime issues. i can't find an upgrade download (for 6.02-6.5). i did find one for 6.5.2 (or something like that), but it's a pro account. i'd like to de-install and re-install an earlier version, then try to let my system preference upgrade it.
I try using system preferences, but it doesn't recognize that i need an upgrade.
how can i fix this or circumvent this?
thanks

check all i just posted....crisis averted. figured out that the 6.5.2 download didn't require a pro account

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I just put the wrong backup on my phone from itunes, is it possible to get it off, and go back to what i had, it is from my husbands old phone

i just put the wrong backup on my phone, it was from my husbands old phone, am i able to undo this???

atoo2 wrote:
I just did the IOS8 update on my Ipad retina which had 300 photos it asked me to do an iCloud back up which i did but it deleted all my previous photos and now i only have recent photos how do i get back all my old photos? It said befor that my icloud was out of storage but i didnt know it didnt have my old photos, they arnt back up on itunes either is there any way I can get them back?
Please see the bold. If you're out of icloud storage, then you won't be able to backup to icloud unless you purchase more storage, but yet you said you backup to icloud.
If you really did backup to icloud no data would be loss - sounds to me that it didn't backup since you had no more free icloud storage space.
iCloud: iCloud storage and backup overview

I have just put an audio book into my iTunes music library. When I tried to transfer it to my iPod shuffle it rearranged the tracks so that they are in the wrong order. How can I put them in the order they appear in the book?

I have just put an audio book into my iTunes music library. When I tried to transfer it to my iPod Shuffle it put the chapters in the wrong order i.e. Chap 1, Chap 10, Chap 11 etc. rather than Chap 1, Chap 2, Chap 3 ... How can I get it to put them in the order they appear in the book?

First, we need to know if the audiobook chapters are being treated by iTunes as music files or as audiobooks. If they are not audiobooks purchased from the iTunes store, they might be getting "shuffled". You will need to look at "File" - "Properties" (I think - I don't use iTunes under Windows - or right-click on the file and choose "properties") and look at the media type. If it is "Music", change it to "Audiobook". If this is not the problem, or does not fix anything, please post back.
Actually, looking at your post again, a second thought occurs to me - assuming there are less than 100 chapters in the book, just renaming them with a leading zero on the first nine chapters might do it. A computer will alphabetically sort filenames in the order you quote (1, 10, 11, 12, 13, ... 2, 21, etc.) but a leading zero will fix that (01, 02, 03 ... 10, 11, 12)

I have about 130 gigs of movies on my iTunes and was wondering if I can just put them on my backup hard drive and remove them from my main computer to free up the space

I have about 130 gigs of movies on my iTunes and was wondering if I can just put them on my backup hard drive and remove them from my main computer to free up the space.

I haven't done this with an external drive, but I would imagine it works the same way as if you have multiple internal drives. Also hopefully it works with less headache in OSX than in windows.
Anyway, move all your music over to your external, and then go into itunes -> preferences -> advanced -> iTunes media folder location. Navigate to your drive, and pick the folder you want. Ensure that your folders are set up like they are in your ~/Music/iTunes folder, or wherever your iTunes is currently pointing. Then quit and restart itunes. If your music doesn't show up, try dragging your music folder from your external onto itunes, and it will hopefully update your library.xml.
As far as Jerry's problem goes, you could try adding another music folder to your library.xml, but I really have no idea whether this will work or not. If you want to give it a try (can't promise you won't corrupt your library.xml, so make a copy beforehand) you can find the music folder xml element right near the top of the xml file (open it with textedit/textmate/whatever text editor you want (NOT WORD)). Curious to know if this works, and if it doesn't I have other ideas so let me know.

I had just put the finishing touches on my 36 minute documentatary when I got an error message that the external 1TB HD I was using to store the project had been ejected improperly (must have shaken a cord). The result is that the project would not load

I had just put the finishing touches on my 36 minute documentatary when I got an error message that the external 1TB HD I was using to store the project had been ejected improperly (must have shaken a cord). The result is that the project would not load in the edit Projects window. I can see the file in the finder window and it will launch iMovie but the file itself will not load in the projects window.
I have contacted apple support and they tried to do a few things... to no available.
With my limited knowledge of file structures I assume that the header file must be corrupt.
Is there a 3rd party utility that can decompile and fix the file structure so it will load properly. I've been working on this project since june and would hate to have to redo the whole thing again.

I had just put the finishing touches on my 36 minute documentatary when I got an error message that the external 1TB HD I was using to store the project had been ejected improperly (must have shaken a cord). The result is that the project would not load in the edit Projects window. I can see the file in the finder window and it will launch iMovie but the file itself will not load in the projects window.
I have contacted apple support and they tried to do a few things... to no available.
With my limited knowledge of file structures I assume that the header file must be corrupt.
Is there a 3rd party utility that can decompile and fix the file structure so it will load properly. I've been working on this project since june and would hate to have to redo the whole thing again.

ITunes DJ just puts songs at the top of the list

Ok, something which is really annoying me is that if you want to play a song in iTunes DJ, it just puts it at the top of the list, and all the songs which were before it are still in their place. I want to select a song to play, and start from there as the top of the list, skipping all the songs before it, like what happened in Party Shuffle. Is there any way to do this? Any Applescripts or hidden settings? Thanks for any help

http://discussions.apple.com/category.jspa?categoryID=149

My iTunes v.10.6.3.25 is intermittently refusing to open. Sometimes re-booting my laptop works, sometimes not. I just put the computer to sleep, and when I woke it up, iTunes started automatically. Any thoughts?

My iTunes v.10.6.3.25 is intermittently refusing to open. Sometimes re-booting my laptop works, sometimes not. I just put the computer to sleep, and when I woke it up, iTunes started automatically (I had been trying to open it just before by clicking on a song file in my Documents window, and that's the song that started playing when the pc woke up). I went to my iTunes Help and clicked Updates/download iTunes 10.7 twice, but got nothing. Now, Im wondering if I should downloacd the entire 10.7, or whether that would overwrite all my files, erasing my songs. Anybody know? Thanks.

Hey thanks for replying.
Here's what I did:
First I tried the Winsock reset in the Command prompt. Nothing changed.
Next, I tried the instructions on http://http://support.apple.com/kb/TS4123. The only other program that came up on the 'Winsock Providers' tab on the program was 2 Windows Live applications, which I can do without. So I deleted all Windows Live Applications.
I did the Winsock reset in the Command Prompt again and rebooted my comp.
Unfortunately, nothing has changed. iTunes keeps freezing at various stages of the sync, then shows the candy cane-striped bar with either the words 'Finishing sync' or 'Cancelling sync', before showing the Apple logo.
Sometimes, iTunes gets to the syncing stage - "Copying # of ####" - where it will trudge through the first, second and third tracks before flashing "Copying 4 of ####" for a split second and I catch "Cancelling sync" briefly before the Apple logo appears.
Again, I've repeated the steps I mentioned in my previous post. Does ANYONE know when the new version of iTunes is set to be released?! This one is driving me INSANE, to say the least!!

I want answers to securtiy question does not have rescue email and does not want to lose the fifteen dollar gift card i just put on my accout by setting up a new one and does not want to lose all my music how can i fix this

i have forgoten the answers to my security questions and does not have a resuce email and i donot want to loose the $15 giftcard i just put on there or any of my music by setting up a new accout and all i use to download items is giftcards. what should i do?

plarkin wrote:
should I do a full reset of TM (per the instructions at the link below) prior to setting up the TC?
I'd start by just selecting the new destination. Do the "full reset" if you have trouble with that.
do I need to set up the network portion first and then turn on TM?
That might make things easier.
even though my mini was previously only connected wirelessly to the old router, I plan to connect via Ethernet to the TC (for one thing, to make the initial backup run faster). Do I just turn AirPort settings off on the mini, or does that need to be on in order to setup the TC?
To assure that your first backup is over Ethernet I'd turn off AirPort until it's done. Check the order in the Network panel of System Preferences. I'd move the Ethernet connection item to the top of the list.
In other words, does the initial setup of the TC from my mini happen wirelessly or over Ethernet?
Either way should work fine.
I currently have a networked printer conneceted to my old router, which I will connect via Ethernet to the TC. Can I assume that, once I have set up all of my family's PCs/Macs/iDevices on the newly-established TC network, that I will have to re-establish connection to the printer as well?
Not necessarily. I'd only do that if the printer isn't available after the switchover.
I would like to reformat the second external drive (the one previously being used for TM backups) for possible reuse with another computer. Can I simply reconnect this to my mini and reformat?
That's what I'd do.
is TM going to see it and try to back it up?
If you've already reconfigured Time Machine to use the Time Capsule drive, there shouldn't be a problem.

I just put Facetime on my MacBook and Ipad. I can connect and recieve video but no sound. The other person can hear me. If I use Skype everything works fine. I can't find any where in Facetime to change settings for the audio. Any suggestions

I just put Facetime on my MacBook and Ipad. I can connect and recieve video but no sound. The other person can hear me. If I use Skype everything works fine. I can't find any where in Facetime to change settings for the audio. Any suggestions

Options for when an iOS device gets locked because of forgotten passcode:
Restore (and reset passcode) on your device by connecting it to the last computer to which it was connected:
iTunes: Backing up, updating, and restoring iOS software - http://support.apple.com/kb/HT1414
If you cannot connect it to the computer to which the device was last connected (or the device was never connected to a computer) you will have to use recovery mode to completely reset the device, losing all data:
iOS: Unable to update or restore - http://support.apple.com/kb/HT1808 - recovery mode (e.g., cannot connect to computer last used to sync device, iTunes still asks for a password)
If recovery does not work there's:
DFU mode: http://osxdaily.com/2010/12/04/ipad-dfu-mode/
How to put iPod touch / iPhone into DFU mode - http://geekindisguise.wordpress.com/2009/07/16/how-to-put-ipod-touch-iphone-into -dfu-mode/

I have some stuff i want to put on external hard drive when i drag the file or files it just puts them back

i have some stuff i want to put on external hard drive when i drag the file or files it just puts them back

Did you format the external disk on Windows? If you did this, probably the external disk is formatted in NTFS. OS X can't write on this format, so it's normal that it doesn't allow you to copy the files.
In this case, you have three possibilities:
1. Install Paragon NTFS. This program allows you to write on NTFS partitions.
2. Copy the hard drive content to your internal disk and format the external disk with Mac OS Extended (Journaled). Do it only if you are going to use the external disk only with OS X.
3. The same as the last one but formatting it with exFAT. This filesystem is compatible with Windows (XP, Vista, 7, 8) and OS X (10.6.5 and newer), so you can write and read files on external disks formatted with it on Windows and OS X, but you may have problems on Linux

HT1414 Can anyone help me? I just want to know if I just put my iPhone 4 which has been fixed can I start it as a new phone and still have my contacts and photos as it won't let me log in with my iCloud address

Can anyone help me? I just want to know if I just put my iPhone 4 which has been fixed can I start it as a new phone and still have my contacts and photos as it won't let me log in with my iCloud address

Try assigning Queen as the Album Artist on the compilations in iTunes on your computer.

I have an ipod nano 8gb which is full, my husband is a jazz fan, I am thinking of buying another ipod classic 160gb - is it possible to link this to the same library in itunes and just put all his jazz on the new ipod?

I have an ipod nono 8gb which is about 5 years old and is full - my husband is a jazz fan, and now I have jazz on my little ipod and my ipod touch. I am thinking of getting an ipod classic 160gb and putting all his jazz on to it. Is it possible for me to link it to my Itunes library and his Itunes library and just put all the jazz on to the new Ipod classic? if so, how do I then delete the jazz of the other two ipods?

There is no limit to the number of iPods you can sync to one computer, iTunes library, or account.
You might want to create a seperate iTunes library for him, perhaps on another user account on the system and move all of his Jazz music over to that new library. Once you have all of his music moved over to his own library, remove it from your own and then resync both of your iPods to clear his music off. This is just one way to do it.
If that was a bit confusing, take a look at this article for a few ways to manage multiple iPods with one computer.
How to use multiple iPods, iPads, or iPhones with one computer
B-rock

I just put a solid state hard drive in my mac book pro and used super duper to copy the hard drive and move the data over to thew new ssd, but most of my music isn't in iTunes when I turned it on? How do I get my music to show up in my new drive?

I just put a solid state hard drive in my mac book pro and used super duper to copy the hard drive and move the data over to thew new ssd, but most of my music isn't in iTunes when I turned it on? How do I get my music to show up in my new drive?

Many thanks lllaass,
The Touch Copy third party software for PC's is the way to go it seems and although the demo is free, if you have over 100 songs then it costs £15 to buy the software which seems not a lot to pay for peace of mind. and restoring your iTunes library back to how it was.
Cheers
http://www.wideanglesoftware.com/touchcopy/index.php?gclid=CODH8dK46bsCFUbKtAod8 VcAQg

I'm new to apple and have just put a mini cd in my imac and it wont eject....please help

i'm newt to apple and have just put a mini cd in my imac and it wont eject.....help

As you've already found, you can't use mini cds in slot-loading drives (which is what Apple uses, as well as many PCs now).
Here's a link to another message board thread that might help you.
http://forums.macrumors.com/showthread.php?t=406613

HT204088 i have just put a £50 voucher onto my itunes account but when i have went to my apple tv to rent a movie it says i have to verify the voucher does anyone no how to do this please

i have just put a £50 voucher onto my itunes account but when i have went to rent a movie on apple tv it says i have to verify the voucher does anyone no what to do please

Hey there Kenspendiff,
It sounds like you added credit to your iTunes Store account but in iTunes Store on the Apple TV you are being prompted for a verification. I would start by double checking that the gift has been redeemed to your account with this article either on your computer or iOS device:
iTunes Store: iTunes Gift balances
http://support.apple.com/kb/ht5035
If so, then Restart the Apple TV:
Apple TV: How to restart your Apple TV
http://support.apple.com/kb/ht3180
Restart your Apple TV by selecting Settings > General > Restart.
If the issue persists, would you mind elaborating what the message says word for word?
Thank you for using Apple Support Communities.
Cheers,
Sterling

Just put in 10.2.8....quicktime 6.0.1 fails to open

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