Just received by I Pad and it will not connect to ITunes or sync with my computer and it wasn't recognized by my MAc.

I just received my IPad and it will not sync with ITunes and my Mac doesn't recognize it any form.  The screen is black with the exception of the annoying ITunes/USB cable graphic on the screen which appears momentarily and then disappears.  Any ideas? 

Things you can try first off,
is make sure you plug in your USB at the back of the mac, rather than for example keyboard.
Check out another usb cable.
Hold down sleep/wake and home button at the same time to reset iPad.
Make sure you have the latest iTunes installed or you may have to reinstall iTunes.
None of these work then I suggest you to take it to an Apple retail store for the genius guy to check it out.

Similar Messages

  • My iphone4s will not connect to itunes using my new acer computer

    I bought a new Acer R7 laptop and logged into iTunes, thinking my iPhone would automatically be recognized but iTunes continually gives an error message saying it cannot recognize phone. A message does show up on my iPhone asking if I trust the computer and I hit yes.  Then I get the Error message.  Any ideas?

    Hi kathfromwestminster,
    Welcome to Apple Support Communities.
    It sounds like your iPhone isn't being recognized by your Acer laptop. The tips in the article linked below should help prevent that alert from popping up after you choose to Trust the computer on your iPhone.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    Cheers!
    -Jason

  • My iPod 4th-gen charges just fine in any wall outlet, but when connected to my brand new ASUS Windows-8 laptop's USB 3.0 port the charging process just keeps "blinking" on both the iPod and the laptop and will not connect to Itunes...

    Hi, I HATE to ask for help with this, but I HAVE looked everywhere and Google searched different wordings and have not found anything similar nor a solution to my problem!                                                                                                                                                                                                                               My good old iPod 4th-gen charges just fine in any wall outlet, in any house, but when I connect it to my brand new ASUS laptop that has Windows-8 and 3.0 USB ports using the charging/data cable, the charging process just keeps "blinking" BOTH the iPod and the laptop and it will not connect to ITunes and I get "A Device is Detected" message that keeps popping up and going away over and over right above the Windows desktop toolbar.                                                               When I go to control panel and select "Devices" it does show the iPod, but for only a split second and than it disappears, but than it comes back again for a split second and than it disappears again and just keeps doing that over and over and over!                                                                                                                  I have tried resetting the iPod while it is plugged into the laptop by holding the power and menu buttons, that did no good.                                                             I also tried uninstalling iTunes and any other Apple stuff listed and reinstalling it all, that did NOT work!                                                                                          The iPod, the laptop and iTunes ARE all fully updated!                                                                                                                                                                I AM using a brand new charging/data cable that I just opened up an hour ago (I've learned to keep a few brand new ones around at all times since these piece of garbage rip-off cables hardly last a week, even when you baby them!). I also tried a few old cables, they all do the same thing!                                                       I would like to get this piece of junk to connect to my new laptop, even if only once, so that I can change/delete some songs and transfer a few dozen photos,since I haven't been able to do any of that stuff since my old laptop (that NEVER had any problems connecting) died way back in May! lol.                                                                                                                                                                                                 I hope somebody knows a fix or solution! Thank You!

    Try on another computer to help determine if iPod or computer problem.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

  • Hello, I just downloaded ios 8 for my 4s iphone and now it will not connect to itunes on my mac. Any help will be greatly appreciated.

    Hello, I just downloaded ios 8 for my 4s iphone and now it will not connect to itunes on my mac. Any help will be greatly appreciated.

    Hello wedge60,
    After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning device recognition issues:
    iOS: Device not recognized in iTunes for OS X
    Follow these steps to resolve your issue:
    If you haven't connected your iOS device to this computer before, unlock the device and tap Trust. Learn more about the Trust This Computer alert.
    Restart your iOS device.
    Restart your Mac.
    Make sure that your Mac meets the minimum system requirements for your iPhone, iPad, or iPod touch.
    Install software updates on your Mac.
    If an iTunes update is available, apply the update.
    Check USB connections. iOS devices need USB 2.0 to work properly. If you're not sure your Mac has USB 2.0 ports, check the computer's specifications.
    Disconnect other USB devices and connect your device directly to a USB port on your Mac.
    Try another USB cable.
    Thank you for contributing to Apple Support Communities.
    Cheers,
    BobbyD

  • My iphone 3gs will not connect to itunes and it says that I need to do a system restore. It also says that I need to enter my password on the iphone to connect to itunes but I can not do this because the phone is in emergency phone call mode only.

    My iphone 3gs will not connect to itunes and it says that I need to do a system restore. It also says that I need to enter my password on the iphone to connect to itunes but I can not do this because the phone is in emergency phone call mode only.

    Turn your phone off and connect your cable to the computer, but not the device just yet. Start up iTunes. Now, hold down the home button on your phone and plug it in to the cable - don't let go of the button until iTunes tells you it's detected a phone in recovery mode. Now you can restore to factory settings.
    Unfortunately, the data on your phone is already gone if you're seeing the connect to iTunes logo.

  • Apple TV will stream music but will not connect to iTunes library to stream movies or podcasts.  During the unsuccessful connection process, iTunes becomes unresponsive and must be forced to quit.

    Apple TV 3 will stream music via Home Sharing from iTunes on Mac running 10.6.8 but will not connect to iTunes library to stream movies or podcasts.  When trying to connect, iTunes becomes unresponsive and must be forced to quit.  ATV will stream movies purchased through the ATV but not those purchased through or ripped/copied onto the Mac.  I've tried fixes suggested for similar problems (rebooting ATV and Mac, signing out then back into iTunes Store) to no success.  Any suggestions will be appreciated.

    This is the most bogus example of Apple rip-off EVER.  They do not advertise this *feature* and yet expect people to invest in an Apple ECOSYSTEM?  My experience with Apple TV using a central media "server" (a dedicated Mac Mini) has been atrocious.  I continually get "Cannot connect..." messages and with typical Apple "it just works" mentality, there is no reason stated.  I HATE APPLE TV and I HATE APPLE.  Peddle your crapple somewhere else.

  • My 3rd generation ipod touch will not connect to itunes. i plug it up to the computer by USB and it makes a jingle and my computer recognizes it in the my computer screen, but it will not connect to itunes. what should i do?

    my 3rd generation will not connect to itunes when i plug it up to the computer by USB. i have tried to do it with itunes open and closed. it wont recognize it but it is recognizes in the my computer screen. it even makes a jingle when plugged up. on my ipod i can download music wirelessly from my itunes. other than this issue my ipod works just fine. what should i do?

    Try
    iOS: Device not recognized in iTunes for Windows
    I would start with              
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
    New cable and different USB port?
    Runs this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Try on another computer to help determine if computer or iPod problem

  • I have a Iphone 4 gsm (8f190) and it will not connect to itunes and when i put it in recovery itunes will not work.  It won't show up when plugged into the computer.  Only charges when plugged in the wall or a car charger.

    I have a Iphone 4 gsm (8f190) and it will not connect to itunes and when i put it in recovery itunes will not work.  It won't show up when plugged into the computer.  Only charges when plugged in the wall or a car charger.  I've tried everything imaginable but I can't get the phone to register in iTunes at all.. The phone won't even reset.. when i try and reset EVERYTHING on the phone the apple logo with the progress bar starts to come up but the progress never moves.. PLEASE help me.. I'm at my wits end with this phone and I'm ready to just trash it.

    martinfromdevon wrote:
    Warning to iPhone users.  Do not start the update of the iPhone software using iTunes.
    Nonsense, and very misleading advice.  I've updated iPhone 3G, 3Gs,and 4  through itunes many times, never had a problem once, not with one single update in nearly 5 years of iPhones.  Of course, I've never jailbroken my phones either.  Hack your phone and have update problems?  I've got news for you, the problems are not a result of iTunes or Apple's updates.

  • I have a Iphone 4 gsm (8f190) and it will not connect to itunes and when i put it in recovery itunes will not work.  It won't show up when plugged into the computer.  Only charges when plugged in the wall or a car charger.  I've tried everything imaginabl

    I have a Iphone 4 gsm (8f190) and it will not connect to itunes and when i put it in recovery itunes will not work.  It won't show up when plugged into the computer.  Only charges when plugged in the wall or a car charger.  I've tried everything imaginable but I can't get the phone to register in iTunes at all.. The phone won't even reset.. when i try and reset EVERYTHING on the phone the apple logo with the progress bar starts to come up but the progress never moves.. PLEASE help me.. I'm at my wits end with this phone and I'm ready to just trash it.

    Dude you have a jailbroken phone as stated in your first post, no need to do a second post.
    As per the forum term of service you can't get help here.  Use google.
    that's the downfall of jailbreaking your phone.

  • Since downloading iOS 8 on my iPad 2 it has stopped working and will not connect to iTunes

    Since downloading iOS 8 on my iPad 2 it has stopped working and will not connect to iTunes to do a restore.  I have tried to do a reset using the sleep button and home key and all I get is a white band across the screen and then it boots into the main system but it is just a series of white lines going across the screen, how can I do a restore on this?

    Hey dbwithers,
    Thanks for the question. I understand that you are experiencing issues with your iPad after attempting to update to iOS 8. To isolate these issues, let’s try placing your iPad in recovery mode and attempting a restore with iTunes:
    If you can't update or restore your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT1808
    Thanks,
    Matt M.

  • After trying to down ios 7, iPad will not charge, will not open and will not connect to itunes.  The only display I will get is the apple logo, or low battery warning.

    After trying to download ios 7, iPad will not charge, will not open and will not connect to itunes.  Sometimes, screen will switch from Apple logo to low battery notification, but doesn't look as if battery is charging.

    Connect with cable to computer.   Your ipad is in recovery mode.
    Follow directions to fix
    http://support.apple.com/kb/HT1808?viewlocale=en_US

  • My ipod shuffle is brand new and will not connect to itunes

    my ipod shuffle will not connect to itunes and it is brand new and i have used other ipods on this computer.

    When you take this one back, be sure to have your USB docking cable checked, to make sure it is not  the thing that is defective.
    Also, make sure you have USB cable plug completely inserted into the headphones jack.  The fit is sometimes tighter than expected, especially when the shuffle is new.  This is apparently enough of an" issue" that Apple has a tech support doc about it
    http://support.apple.com/kb/ts3572

  • My ipod touch 5th gen will not connect to itunes, but my computer registers my ipod. i have tried placing my ipod in recovery mode, uninstalled and reinstalled itunes, and restarted my laptop but my ipod will not connect to my itunes..... help ._.

    My ipod touch 5th gen will not connect to itunes, but my computer registers my ipod. i have tried placing my ipod in recovery mode, uninstalled and reinstalled itunes, and restarted my laptop but my ipod will not connect to my itunes..... help ._.

    Try
    iOS: Device not recognized in iTunes for Windows
    I would start with              
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
    New cable and different USB port?
    Runs this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Try on another computer to help determine if computer or iPod problem

  • I keep getting an error message telling me to adjust the network settings on computer as it will not connect to iTunes Store.  I have tried and no luck.

    I keep getting an error message telling me to adjust the network settings on computer as it will not connect to iTunes Store.  I have tried and no luck.

    What version of iTunes is on the Mac?
    What OSX version is on the Mac?
    The 5G iPod requires iTunes 10.7 or later and that requires OSX 10.6.8 or later.

  • I was updating my iphone 4s on my computer and there was an error and my phone has the connect to itunes symbol but will not connect to itunes on my computer.  I am unable to use my phone and im not sure what to do..

    I was updating my iphone 4s on my computer and there was an error and my phone has the connect to itunes symbol but will not connect to itunes on my computer.  I am unable to use my phone and im not sure what to do..

    See this support document for help. You may have to do this more than once. http://support.apple.com/kb/HT1808

Maybe you are looking for

  • [SOLVED] Can't view Monitorix data

    I installed Monitorix on my home server and want it to work together with an Apache HTTP server. I think I configured it correctly, and I can reach Monitorix's home page, but when I click on 'OK' to view the data, instead what I get is what I assume

  • Help Getting to OSX 10.6.8

    Hi everyone, For the last few days I have been trying to sync the music on my MacBook with my new iPhone5.  First, when I tried to do so, I got a message saying I needed iTunes7 or higher.  When I tried to install iTunes7, it said I needed to be usin

  • Changing my backup frequency

    I have a SEagate USB external HDD. My iMac seems to be constaly backing up to it (every 5 mins or so) on top of the weekly backup I have set using time machine editor. Is there any way to stop the constant backups?

  • The Time Limit Implementation SAP Business One Starter Package

    Dear Expert, I have read in portal SAP that SAP suggest to implement SAP Business One Starter Package with 2-10 days. Until day, i am not believe that it can do. Can anyone give me reference about methodology implementation SAP Business One Starter P

  • AE Connector - JCO Destination

    Gurus, I am attempting to create an SAP Connector for AE 5.2. I noticed that if I configure the connector using an available name from the drop down list which displays my JCO Destinations the connector Test is successful. Now if I attempt to supply